Welcome to Hotel One! We are thrilled to have you as our guest and are committed to making your stay as comfortable and enjoyable as possible. Our staff is here to assist you with anything you need, from restaurant recommendations to arranging transportation. Please let us know if there's anything we can do to make your stay more pleasant. Our goal is to ensure that you have a memorable and relaxing experience with us. Thank you for choosing Hotel One, and we hope you have a wonderful stay with us.
Property Name: Hotel One
Street Address: Juana Osmeña Street
City : Cebu - Cebu
Postal Code : 6000
Contact Name: Front Desk
Phone: +63 32 253 6846
Email: infohotelone@gmail.com
Amenities
- Elevator
- 24-hour check-in
- 24-hour security
- Air conditioning
- Cashless payment accepted
- CCTV in common areas
- CCTV outside property
- Coffee Shop
- Daily Housekeeping
- Designated smoking area
- Family rooms
- Fire extinguishers
- First aid kits
- Guest parking
- Internet
- Key card or motion-controlled electricity
- Non-smoking rooms
- Restaurant
- Security alarm
- Smoke alarms
- Towels changed upon request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 12:00 PM
Late Check-out Hour: 1:00 PM
Late Check-out Fees: ₱300.00
Late check-out (after 12:00 PM and before 1:00 PM) may result in a fee.
Property and Cancelation Policies :
Full Charge - Full Deposit - If canceled within 7 days of arrival
Terms and Conditions
TERMS AND CONDITIONS OF BOOKING
1. GENERAL
To make a booking online, you will be required to provide certain information including your full name. The name of booking holder must match with that of the registered guest staying at the hotel. You are required to present an original and valid government-issued photo identification for all guests staying upon check-in for the purpose of verifying identity. The price of your booking and the terms upon which payment and cancellations are made will vary according to your room, booking type and other factors, and you will be notified of these terms at the time of booking. Your booking is confirmed once we have issued a booking confirmation with a valid confirmation number, that will confirm the details of your booking, and will be sent to you by email.
2. PRICE
Price includes (i) room charge; (ii) service charges at the rate of 10% of the room rate; and (iii) the applicable taxes. Other hotel-specific service charges may also apply. Please check with hotel for more details.
3. PAYMENT
For booking to be deemed confirmed, a downpayment of 50% Fifty Percent based on the total amount for the whole duration of your stay is required.
Payment Method Available :
Online Banking Transfer – Proof of payment must be sent to us at infohotelone@gmail.com (this method is not applicable for last minute bookings as bank confirmation is needed)
GCASH
Credit Card/Debit Card
4. CANCELLATION POLICY
Cancellation made to the booking 8 DAYS before arrival shall have no charges. Cancellation of your booking and/or failure to arrive at the hotel on the scheduled arrival date will result in forfeiture of your pre-paid amount in full. Taxes and service charge will apply.
5. CHANGES
Once you have booked a room and it has been confirmed by us, amendments or changes to booking details (e.g. number of guests, number of rooms, and arrival and departure dates, etc.) made 8 DAYS before arrival shall have no charges. Shortening your stay shall result to forfeiting the full amount of your advance payment for the remaining room nights. Upon receipt of booking confirmation, if you believe that any details on the booking confirmation are incorrect, you must contact us immediately within 24 hours from the time of booking for changes to be honored. In the event of typhoons, natural calamities and other Acts of God, guests will be able to rebook their check in date within the next 3 months period, subject to room availability.
6. PARKING
Free parking is only available at Hotel One. Availability is limited and is provided on a first come, first served basis.
7. MODIFICATION
We reserve the right to modify and/or supplement these Term and Conditions of Booking at any time, in which case the new version of the Terms Conditions of Booking will be updated on the Hotel One Platform, and will automatically apply for all customers with immediate effect.
8. OTHERS
Children above 10 years old are considered as adults.
Pets are not allowed in the hotel rooms and public areas.
Visitors are allowed only until 10:00 PM.
Cooking is not allowed inside the room.
Dried Fish or Durian is not allowed to be stored inside the room.
Early Check-In and Late Check-Out will incur corresponding charges.
RATE CHECK 