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Looking for a home away from home? Black Sheep Backpackers, located beside the historic Queenstown Gardens, offers guests a convenient place to stay in the heart of the stunning alpine resort.

Our central location is one of the sunniest in town and offers 360° view of the stunning local mountain ranges including the famous Remarkables. 
Located just a short stroll from town, Black Sheep has a lot to offer guests including: An awesome team of friendly staff, comfortable rooms and exceptional facilities – did we mention we have a HOT POOL and SAUNA? Plus Bike Hire, Unlimited Wifi, Ski and Luggage Storage use, cozy lounge with Netflix, games and a fire place! Enjoy our fully equipped kitchen and laundry facilities.  

Keep an eye our for our Social Events like free dinners, movie nights, BBQs, quiz nights, craft afternoons and lots more!

Property Name: Black Sheep Backpackers

Street Address: 13 Frankton Road

City : Queenstown

Postal Code : 9300

Contact Name: Reservations Team

Phone: +64 3 442 7289


  • Baggage storage
  • Lounge
  • Photocopying services
  • Printer
  • Bar crawls
  • BBQ facilities
  • Bicycle rental
  • Board games / puzzles
  • Books, DVDs, music for kids
  • Cashless payment accepted
  • CCTV in common areas
  • CCTV outside property
  • Contactless check-in / check-out
  • Designated smoking area
  • Evening entertainment
  • Fire extinguishers
  • Fireplace
  • Game room
  • Garden
  • Guest parking
  • Heating
  • Hot Tub
  • Internet
  • Lockers
  • Movie nights
  • Outdoor furniture
  • Picnic area
  • Refillable water stations
  • Sauna
  • Self-service laundry
  • Shared kitchen
  • Shared lounge / TV area
  • Smoke alarms
  • Sun deck
  • Terrace
  • Themed dinners
  • Tour Assistance
  • Towels changed upon request
  • Vending machine (drinks)

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 10:00 AM

Late Check-out Hour: 1:00 PM

Late Check-out Fees: $15.00

Late check-out (after 10:00 AM and before 1:00 PM) may result in a fee.

Property and Cancelation Policies :

Full Charge - Full Stay - If canceled within 3 days of arrival

Terms and Conditions


  • Check in time: 3 pm onward. 
  •  Please notify the property in advance if arriving after 9pm.
  •  Check out time: 10 am.

❗ Please note that the number of people per room is not guaranteed and can be changed as required by the property, regardless of original booking request. 
❗ Our standard cancellation policy is 72 hours. However, this excludes guests booking with our weekly rate (contact Blacksheep directly for access to this), new year bookings, discounted special or groups. These are all paid upfront and non refundable. 
❗ No shows will still be fully charged for the bed they booked, booking will be cancelled after the first night. If you are delayed and are not able to attend the first night of your booking but would like to keep the reservation, please contact us directly. 
❗ Please note the additional fee for pre charging your card is 3.5%. If you wish to pay an alternative way you must contact the property at least 72 hours prior to arrival. 
❗ Our alcohol policy is no drinking onsite after 8:30pm (excluding special events periods where further restrictions are mirrored by the Queenstown Council). 
❗ Persons who are not a guest of Black Sheep are not allowed to stay on the property. Any extra people will be charged and asked to leave immediately. 
❗ The property has the rights to refuse any booking and bookings can be cancelled at the discretion of the property.

  • For regular bookings, if you cancel outside of 72 hours before your booking, you will not be charged.
  • For group bookings, new years bookings and weekly rates, see conditions below.
  • We do not provide refunds for weather events, travel delays or road closures. We recommend that you take out travel insurance for your vacation.

🧑‍🤝‍🧑 Please note group bookings (6 or more) have to be booked directly and can be cancelled at the discretion of the property. Additionally, any bookings which are made separate that are deemed to be together can be charged as a group or cancelled by the discretion of The Black Sheep Backpackers.
🧑‍🤝‍🧑 $50 CASH deposit per person on arrival is required as security deposit for the whole group (example.6 Adults x $50 = $300). This will be refunded during check-out upon no damages have occurred by the group during your stay.
🧑‍🤝‍🧑 Full payment is required at the time of making the reservation and it’s non-refundable and non-transferable under any circumstance from this stage.
🧑‍🤝‍🧑 One credit card on file per room as a security for hostel damages.

🚐 Vans should not be more than 4.5 meters long.
🚐 We accept non-self contained vans as you have access to our bathroom facilities.
🚫 We do not accept motorhomes or tents.
🚫 Tables and hanging of clothes on the fences and within the hostel is not possible.
🚮 Dispose the rubbish properly and do not litter on the parking spaces.

🎆 5 night minimum stay required.
🎆 New year’s booking will be charged in full at the time of making the reservation, which are non-refundable and non-transferable.
🎆 We allow no one under the age of 18 for New Years 28/12 - 03/01.
🎆 I.D must be provided at check in. We accept a passport, driver’s license or HANZ 18+ card ONLY.
🎆 There will be a liquor ban in place mirroring the Queenstown Lakes District and alcohol cannot be consumed on the premises.


Payments are non refundable within 72 hours of your booking. 
  • Bookings under our weekly rate, discounted special or group bookings. These are all paid upfront and are non-refundable and non-transferable.
  • We accept EFTPOS and Credit card (Credit Card and international card have a 3.5% surcharge).
  • We do NOT Accept CASH
  • We also have towels available $10 deposit + $2 cleaning fee.

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