Lodge Riverline, es un Destino privilegiado, situado en el corazón
de Torres del paine, en Villa Cerro Castillo la cual se encuentra a tan solo 60
kilómetros al norte de Puerto Natales, a 52 kilómetros de la portería Sarmiento, entrada
al Parque nacional torres del paine.
Contamos con un espacio renovado pensado en la comodidad de
nuestros huéspedes con un servicio personalizado, hará de su estadía una
experiencia memorable en este bello destino, podrás encontrar diversas
atracciones, que ofrece a los visitantes una riqueza paisajística y biodiversa
inigualable, con grandes potencialidades y atractivos para el turismo de
naturaleza y aventura, Arqueológica, su Historia y Cultura ganadera.
Cómodas y confortables habitaciones con baño privado (dobles,
triples y simples). con desayuno está incluído,
Property Name: Riverline Lodge
Street Address: Santiago Bueras 289
City : Cerro castillo - Magallanes y de la Antartica Chilena
Postal Code : 6170000
Phone: +569994230643
Email: jzamora.gerencia@gmail.com
Amenities
- Baggage storage
- 24-hour front desk
- Accessible Parking
- Body thermometer
- Cashless payment accepted
- Common areas disinfected daily
- Contactless check-in / check-out
- Face masks available for guests
- Family rooms
- Fire extinguishers
- Garden
- Guest parking
- Hand sanitizer provided
- Heating
- Internet
- Non-smoking rooms
- Smoke alarms
- Smoke-free property
- Tour Assistance
- Walking Tours
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 10:30
Property and Cancelation Policies :
The cancellation policy comes into effect after the official confirmation of the reservation (or the confirmation of a change of reservation). The cancellation policy applies when a client, provider, or whoever requests the service cancels the room reservation for reasons beyond Riverlodge's control.All cancellations must be made by email and are processed according to business hours from Monday to Friday from 08:00 to 17:00 hrs., the cancellation request received after 17:00 p.m. it will not take effect until the next business day. If we receive a cancellation on a holiday or weekend, it will not be effective until the next business day from that date, the days or hours of cancellation of the service will be counted, which will have a cancellation charge.2.1 If the cancellation of a reservation is made between 15 and 10 days before the date of arrival already confirmed, they have a cancellation charge of 20% of the total value of the stay.2.2 If the cancellation is made between 9 to 4 days before the confirmed stay, a cancellation charge of 50% of the total value of the service will be made.2.3 If the cancellation is made within 48 hours or the same day of arrival at the Lodge, 100% of the total value of the service will be charged, it is subject to the policies of charges for no SHOW in which no refund will be made.NO SHOWIn case of not arriving and staying on the agreed date and time, 100% of the cost of the service will be charged for cancellation fees.2.4 In the event that the passenger decides for the reason that this is to withdraw from their stay at the Lodge during the period that they have reserved, it is understood that it is their own responsibility and that Riverlodge is free of any responsibility and there will be no no refund.
Terms and Conditions
Prices and TaxOur prices are indicated in Dollars, they do not include taxes (VAT)They can be modified without prior noticeThe Value Added Tax VAT (19%), is not included in the published rates of the establishment and must be paid if applicable, together with the total amount of the stay.Payment conditions20% of the total amount will be requested, 30 days before the arrival of the passengersThe balance must be paid at the time of check in.Reservations may be made by telephone, via email, through or through authorized Reservation Companies. Reservations require the prior payment of 20% of the total value of the stay, the reservation will be confirmed by mail, passport will be requested, entrance ticket delivered by PDI. Registration and identification of the guest: All guests must register in the book intended for this purpose, also identifying minors who travel under their responsibility. All Lodge services must be paid at the time of arrival, in cash, debit card, credit or dollars (only for foreign passengers), checks are not accepted. The Hotel reserves the right to require the indicated payments on those dates. All payments and/or deposits must be informed to the Lodge email. When there is a balance owed for the reservation, it must be paid when entering the Hotel. Early term of stay (whatever the case), the passenger must notify 24 hours in advance of his withdrawal, this does not give the right to a refund in any case.General PoliciesPets. Pets are allowed with an additional cost except for guide dogs for passengers with visual disabilities (duly certified)Smokers. Our Lodge defines itself as a NON-smoker. On March 1, 2013, the tobacco law No. 20,660 came into force, which provides that smoking is strictly prohibited in Chile in closed public environments, such as restaurants, cafeterias, public transportation and also in your hotel room, if any of our guests are found to be in violation of this law, a $100 fine will be charged to their room account.Prevention of exploitation of human beings. The Hotel does not admit the entry of an adult with a minor, who is not related by blood, or who comes without a notarized power of attorney from the parents, since "The commercial sexual exploitation of children is a crime", the complaint will be made if necessary. to the competent authorities, of any act of exploitation or sexual abuse against human beings, in particular minors.RatesThe rates published by Riverline Lodge are per night and per room, with continental breakfast included, between 7:00 and 10:00 am, Wi-fi Internet access in rooms and common areas, parking nearby.The Value Added Tax VAT (19%), is not included in the published rates of the establishment and must be paid if applicable, together with the total amount of the stay.Tax FranchiseAccording to the tax laws of the country, Lodge Riverline exempts from the payment of Value Added Tax (VAT), equivalent to 19%, all those foreign passengers who are not residents and do not domicile in Chile, for this they must pay their stay in USD, present your passport and copy of immigration card. Chilean citizens and foreigners residing in the country must pay the corresponding 19%, and also for those foreigners who make the payment in local currency.