a. Guests are responsible for any damage, loss, or theft caused to the hotel. A $500 deposit will be placed as hold on a credit card at check in.
1. Supervision and Responsibility:
a. Parents or legal guardians are solely responsible for the supervision and behavior of minors (individuals under the age of 18) traveling with them.
b. Minors must be accompanied by an adult at all times while staying at Yellowstone Peaks Boutique Hotel.
c. Parents or legal guardians must ensure that minors comply with all rules, regulations, and policies of the hotel during their stay.
Parking at Yellowstone Peaks Boutique Hotel is limited to one vehicle per cabin. Any additional vehicles must be parked in the designated guest parking area near the entrance. Please note that parking spaces are subject to availability and cannot be guaranteed. We appreciate your understanding and cooperation in ensuring that all guests have access to parking facilities.
At Yellowstone Peaks Boutique Hotel, we take the privacy and security of your personal information very seriously. We only collect and use personal information that is necessary for providing you with our services and ensuring a personalized and enjoyable experience during your stay. Here is how we use your personal information:
1. Reservation and Check-In: We collect personal information such as your name, contact details, and payment information to process your reservation and check-in smoothly.
2. Communication: We may use your contact details to communicate with you regarding your reservation, provide important updates, or respond to any inquiries or requests you may have.
3. Marketing and Promotions: With your consent, we may use your personal information to send you promotional offers, newsletters, or updates about our hotel or special events. You have the option to opt out of these communications at any time.
4. Improving Our Services: We may analyze your personal information, such as your preferences and feedback, to improve our services, tailor our offerings to your needs, and enhance your overall experience.
5. Legal Requirements: We may use and disclose your personal information as required by law or to comply with any legal obligations, such as responding to legal requests or enforcing our terms and conditions.
6. Security and Fraud Prevention: We may use your personal information to monitor and prevent any unauthorized access, fraud, or security breaches.
7. Aggregated Data: We may aggregate and anonymize your personal information to create statistical or demographic data for analytical purposes. This data does not identify you personally and is used to understand trends and patterns.
We take appropriate measures to protect your personal information and ensure its confidentiality. We do not sell, rent, or disclose your personal information to third parties for their marketing purposes without your explicit consent.
By providing your personal information to Yellowstone Peaks Boutique Hotel, you consent to the collection, use, and disclosure of your personal information as described above. If you have any concerns or questions about how we handle your personal information, please contact our privacy officer.
In order to use the wood-fired hot tubs at Yellowstone Peaks Boutique Hotel, a waiver will be required. This waiver is necessary to ensure that all guests are aware of the potential risks associated with using the hot tubs and to release the hotel from any liability in case of accidents or injuries. By signing the waiver, guests acknowledge that they understand and accept these risks and will use the hot tubs responsibly. The waiver will be provided by the hotel upon check-in, and all guests who wish to use the hot tubs must sign it before accessing the facilities.
We want to remind guests at Yellowstone Peaks Boutique Hotel that our fishing pond is not intended for swimming. While we strive to provide a safe and enjoyable experience for our guests, it is important to understand the potential risks associated with any body of water, including the risk of drowning.
We kindly ask all guests to refrain from swimming in the fishing pond. The depth, currents, and underwater hazards may present dangers, particularly for those who are not experienced swimmers.
If you wish to enjoy the water, we offer alternative options such as our hot tub facilities, which are designed with proper safety measures in place.
We appreciate your understanding and cooperation in ensuring the safety of all guests. If you have any questions or need further information, please do not hesitate to reach out to our staff.
At Yellowstone Peaks Boutique Hotel, we strive to provide the best possible experience for our guests. However, we understand that disputes or issues may occasionally arise. We have a dedicated process in place to address and resolve any concerns or conflicts that may occur during your stay. Here is an outline of our dispute resolution process:
1. Inform the Front Desk: If you encounter any issues or have a dispute during your stay, please inform our front desk staff as soon as possible. They will do their best to address your concerns promptly and find a satisfactory resolution.
2. Communication and Mediation: Our staff will listen to your concerns and work with you to understand the problem. We will engage in open and respectful communication to find a resolution that meets your needs and aligns with our policies and guidelines.
3. Management Involvement: If the issue remains unresolved, our management team will be notified and will personally intervene to assist in finding a suitable solution. They will review the situation, take your feedback into consideration, and work towards a fair resolution.
4. Guest Satisfaction: Our ultimate goal is to ensure your satisfaction. We will make every effort to resolve the dispute in a manner that leaves you feeling valued and content with your experience at our hotel.
5. Please note that for your privacy and comfort, our policy stipulates that staff will not enter guest cabins during your stay. We also do not provide daily cleaning services in order to minimize disruptions to your experience. However, we are more than happy to accommodate any requests for fresh towels or sheets at any time during your stay. Simply contact our front desk, and we will promptly attend to your needs.
It is important to note that we handle each dispute on a case-by-case basis, taking into account the specific circumstances and individual needs of our guests. We are committed to finding a fair and amicable resolution to any concerns that may arise during your stay.
If you have any questions or need assistance with a dispute or issue, please do not hesitate to contact our front desk or management team. Your feedback is important to us, and we are dedicated to addressing any concerns that may arise during your time with us.
There will be a $75 (per reservation) pet fee for those arriving with a dog. Only 1 dog is allowed per cabin, no exceptions.