Payment
Payment will be collected at the time of booking.

Check-in
The lobby is open from 4pm to 6:30pm for check-in. Please plan your arrival between the scheduled check-in time.

Guests must be 21 years old and present to book a room with a valid government issued ID at the time of booking. All requests to reserve a room must include the first and last name of all adults occupying the room and a valid credit card for a guarantee of arrival.

Spa

The communal hot tub/spa is out of order until further notice.

Renovation

We're currently undergoing renovations at our hotel to enhance your experience. During your stay, you may hear some noise from the construction during working hours only. We apologize for any inconvenience this may cause and sincerely appreciate your understanding and patience.

Pricing
We implement dynamic pricing for our property and it varies based on seasonality and demand, and they are subject to change.
All rooms are subject to a 10.5% tax collected by the County of Sonoma.

Guests
We love to travel with friends too! When booking, keep maximum occupancy rules in mind- two people max for rooms with a single bed (Queen or King) and four people max for our Double Queen Rooms. Please let us know ahead of time if you will need a pet-friendly room. Pet fee of $50 per night with a maximum of $200 applies. The Roman Spa Room and the Spa Suite with Jacuzzi are not pet-friendly rooms.

Damages & Fees
We understand, accidents may happen. We kindly ask that you notify us of any accidents or damages that occur during your stay. Our housekeeping will try to remediate any damages in house, but depending on the extent of the damages (stained linens, etc) charges may incur. This includes amenity spaces and common areas. Smoking is not permitted anywhere indoors or outdoors on our property. If found in violation, you are subject to a fine of $1000. This includes outdoor Please note that we comply with the local health and safety guidelines and recommendations provided by the EEC on smoking in public places. 

Quiet Hours
All our guests are asked to respect the property and privacy of the neighbors and to not make any excessive noise between the hours of 10:00 PM and 8:00 AM. This rule is applied as per the law so any late and loud partying is not, unfortunately, permitted. This includes our outdoor courtyards and common areas. Please be courteous to the rooms surrounding these spaces and keep noise to a minimum.
Questions?
We are always here! Open 24 hours a day, seven days a week. You may reach us by email at bodegacoastsuites@excelsiorstays.com or by phone at 619-658-0104.