Sky Eco - Glacier General Store and Cabins

CONDITIONS OF STAY

The following terms and conditions will apply to all bookings. We ask that you take a moment to read them prior to making a booking.  Please pay attention to our deposit and cancellation policies as well as the other terms and conditions marked in bold in this document. In these terms and conditions, which apply to all bookings, the following words shall mean: "Agreement" means your booking confirmation read together with these Terms & Conditions;
"Guest" means the person who will be accommodated at the Hotel;
"Hotel" means the Sky Eco - Glacier General Store and Cabins;
“Terms & Conditions" means the terms and conditions of stay contained herein. 

BOOKING PROCEDURE
Bookings must be made and paid in advance. Quotations for accommodation will be based on availability as at the date and time of quoting. Guests will receive a booking confirmation, in writing, once the booking has been secured via payment of a 100% deposit or presentation of a billing voucher (for all bookings made through a travel site). 

CHARGES, DEPOSIT AND PAYMENT
Prices quoted by Sky Eco - Glacier General Store and Cabins do not include Montana Accommodation and Lodging Tax of 8%, and will be charged to the card on file immediately after booking.. All other charges incurred during a Guest's stay may either be settled immediately or by debiting them to each room's account, in which event such account shall be settled in full on departure.  Bookings can be secured by payment in full of the accommodation costs. Payment may be made via electronic funds transfer (into the bank account shown on the proforma invoice) or credit card.  We accept American Express, MasterCard and Visa.  Should a person fail to pay such deposit or present a billing voucher by the due date, the Hotel may treat the booking as having been cancelled without further notice.

CANCELLATIONS AND NON-ARRIVALS
Cancellations to any bookings must be made in writing or online via the booking engine used for reservations.  You can cancel for free up to 14 days before check-in date, we will charge the reservation price in full for no-shows or cancellations less then 14 days before check-in.  All rooms that have been confirmed will be held until 24 hours after the scheduled date of arrival at which time the Hotel may re-let the room without further notice, unless notified of a late arrival.

CHANGES TO BOOKINGS
Changes to any bookings must be made in writing.  No amendments are guaranteed until written confirmation is provided by Sky Eco - Glacier General Store and Cabins. Rate variations may apply, depending on the nature of the change. 

CHECK IN & CHECK OUT POLICIES
Check In: After 15:00 Hrs (3:00 p.m.)
Check Out: Before 10:00 Hrs (10:00 a.m.) 
Requests for early check-in & late check-out will be handled based on hotel availability at the time of check-in Sky Eco - Glacier General Store and Cabins can accommodate guest luggage complimentary in a secure location until the guest room is ready.  Should you need to confirm an earlier arrival than the hotel's standard check-in time or a departure later than noon, please contact the hotel directly in advance. If you plan to arrive earlier than the hotel's check-in time and want to guarantee that you would be able to check into your room upon arrival, we advise you to reserve the night prior to the date of arrival.  Exceeding check-out times without notifying the front desk in advance can result in extra charges, including, but not limited to, late check-out fees and/or an extra night's charges being applied to your bill.

CHILDREN POLICY 
Due to the particular construction of the Hotel (open parking, close to road), for safety reasons, the property does not feature any children facilities and therefore children under the age of 13 years old are not accepted without prior written consent from the hotel.

DAMAGE TO OR REMOVAL OF HOTEL PROPERTY
Guests will be responsible for any damage caused to the Hotel room or any furnishings, fittings and equipment therein by any act or omission of the Guest, his/her invitees, subcontractors or guests. Should this damage come to light after the guest has departed, Sky Eco - General Store and Cabins reserves the right to make a charge to the Guest's credit or debit card. Sky Eco - Glacier General Store and Cabins reserves the right to charge Guests the cost of replacing any items that are removed from the Hotel, including detector heads in public areas and bedrooms, break glass points and fire extinguishers. Guests found to have tampered with any fire detection or firefighting equipment will be charged with any costs incurred by the Hotel due to their actions and additionally maybe asked to leave the Hotel. Should the fact that fire fighting or detection equipment had been tampered with come to light after the guests has departed Sky Eco -General Store and Cabins reserves the right to make a charge to the Guest's creditor credit or debit card.

LOST PROPERTY.
If the Hotel staff find any personal effects, goods left behind by a Guest or any other lost property, Sky Eco - Glacier General Store and Cabins will retain such items and if an item is not reclaimed with the 3 months of the Guest's departure it will be disposed of by the Hotel at its discretion.

BEHAVIOR
Sky Eco - General Store and Cabins reserves the right to judge acceptable levels of noise or behavior of the Guest or invitees of the Guest who must take all steps necessary for corrective action as requested by the Hotel. In the event of failure to comply with management's request, the Hotel may terminate a booking or function immediately without being liable for any refund or compensation.

NO DISCRIMINATION
It is the policy of the Hotel not to discriminate on the grounds of race, color, nationality, sex, marital status, age, ethnic origin or disability and as a responsible host we believe that we have a duty to our guests to protect them from inappropriate behavior. The Guest, his/her employees, guests and sub-contractors engaged by or on behalf of the Guest are expected to adhere to this policy and the Hotel may, without incurring any liability to the Guest, immediately remove from the Hotel any person(s) offending against this policy. Should any actions by a Guest be deemed inappropriate by the Duty Manager, or if any inappropriate behavior is brought to the attention of the Duty Manager, the Hotel reserves the right, after any allegations have been investigated, to take action against the Guest.

OCCUPANCY POLICY
The normal occupancy for all our cabins and apartment is 2 adults.  Exception will be made only with the express written approval of Hotel management.

DISABILITY POLICY
Not suitable for people with physical disabilities.

AVAILABILITY AND USE OF FACILITIES AND OUTSIDE SERVICES
Sky Eco - General Store and Cabins will do its best to ensure that all facilities listed at the Hotel will be available during your stay. However, we cannot guarantee that they will be available as maintenance and other work may be necessary from time to time.Prior consent of the Hotel must be received for any entertainment, beauty or other services contracted by the Guest outside of the Hotel. The Hotel may refuse or grant its consent at its absolute discretion without being liable to the Guest for such decision. The Guest, if engaging the services of persons outside the employ of the Hotel, shall indemnify the Hotel against any loss of or damage to property or death or illness of or injury to any person(s) and against all claims, demands, proceedings and damages arising as a result thereto. The Hotel may in its absolute discretion refuse access to any third party service provider in appropriate circumstances.

PETS POLICY
Sorry, pets are not allowed on the property.

NO SMOKING POLICY
Smoking is strictly prohibited in all rooms and suites or public areas of the hotel with the exception of smoking designated areas.

PARKING
For the convenience of our guests, we offer free self-parking on the property.

GUARANTEE POLICY
A valid credit card guarantee, deposit or prepayment is required at the time of booking. MasterCard, Visa, American Express and China Union Pay credit cards are accepted as a guarantee.

HOTEL EVENTS
Please take note that at certain times during the year the Hotel may host functions and events which may be considered a disturbance or an intrusion during a Guest's stay. Please contact the Hotel should you require further information. 

LIABILITY
All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from this Agreement. The Hotel shall have no liability to the Guest and/or the Guest's invitees, visitors, employees, sub-contractors or invitees for any special, indirect, consequential loss or damage. The Hotel total liability shall, wherever permitted by law, be limited to the value of this Agreement. The Guest shall indemnify the Hotel against any/all liability and any claims, proceedings or damages resulting or arising from or by the booking, function, the Guest, his/her invitees, visitors or any service provider engaged by the Guest. Guests are encouraged to lock their rooms at all times unattended. Guests should take note that the Hotel does not accept responsibility whatsoever for theft from the Hotel premises or from rooms in the Hotel. The Guest is advised to have and is responsible for insurance to cover loss of baggage, personal effects and money. The Guest shall be responsible for any damage caused to the rooms, furnishings, utensils and equipment therein caused by or attributable to any act, omission, default or neglect of the Guest, his/her invitees, visitors or service providers engaged by the Hotel and will pay to the Hotel on demand the amount required to make good or remedy any such damage. For the purpose of this clause, acts or omissions of the guests, invitees, employees and/or subcontractors shall be deemed acts of the Guest.

FORCE MAJEURE
Sky Eco - General Store and Cabins shall not be in breach of this Agreement if it does not provide the services under this Agreement, and it shall be entitled to cancel a booking if it is no longer able to provide the accommodation, due to one or more of the following circumstances: if any part of the Hotel is closed due to fire, alteration or redecoration by order of any public authority or any reason beyond the Hotel's control; there is a failure to supply the Hotel with heating, electricity or water outside of the Hotel's control; or the Hotel is unable to fulfill the booking as a result of industrial action by its staff or one of its suppliers; or fire, lightning, explosion, riot or civil commotion, malicious damage, storm, tempest, flood, burst pipes, earthquakes, or impact resulting in the Hotel being unable to provide the booked facilities; or the Hotel or any part thereof is designated for alternate use. If any one of the events above occurs Sky Eco -  Glacier General Store and Cabins will do its best to avoid any inconvenience and will return any payments made. 

CANCELLATION BY HOTEL
The Hotel shall be entitled to cancel any booking immediately if a Guest is in arrears with payment to the Hotel, or if a Guest becomes insolvent or has an administrator appointed over his/her affairs, or if Guest breaches any of the other of these Terms and Conditions. If the Hotel cancels the booking for reasons other than asset out in these Terms and Conditions, then it will use its reasonable endeavors to provide alternative facilities to the Guest at another hotel similar or comparable standard subject to such facilities being available.

GENERAL
Sky Eco - General Store and Cabins reserves the right to deduct any sums owed to it by the Guest and the exercise of such right shall be without prejudice to any other rights which the Hotel may have in terms of this Agreement or in law. The Agreement will be construed in accordance with Montana law and the Guest agrees to submit to the non-exclusive jurisdiction of the Montana courts. Any notice or invoice hereunder shall be duly served on either party if delivered to their last known address.No variation of this Agreement shall be valid unless it is in writing and signed by, or on behalf of, each of the parties.  Failure to exercise, or any delay in exercising, any right or remedy provided under this Agreement by law to Sky Eco - Glacier General Store and Cabins shall not constitute a waiver of that (or any other) right or remedy,nor shall it precluded or restrict any further exercise of that (or nay other)right or remedy.In the event that a Guest has a complaint during his/her stay at the Hotel, he/she must bring it to the attention of Hotel management as soon as possible to allow the Hotel the opportunity to address the issue during your stay.