Property Information
Property Name: Custom Training Account I
Street Address: 3835 McCoy Road
City : Orlando - Florida
Postal Code : 32812
Contact Name: Training Team
Phone: 1234567890
Email: training+1@cloudbeds.com
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 11:00 AM
Terms and Conditions
SELF CHECK-IN
Once your reservation is confirmed, you will receive a check-in link from us 48 hours ahead of your arrival date via email and text. The check-in requires a photo of your government-issued identification, a photo of yourself, and a $100 security deposit and incidentals hold, which is released when you check out. You may purchase early check-in and/or late check-out on the link. Once completed you will receive your room assignment and QR code digital room key prior to check-in time on the day of your arrival.
SELF CHECK-OUT
For check-out, simply leave the room by your check-out time - no need to notify us.
EARLY CHECK-IN & LATE CHECK-OUT
Early Check-In: 1:00 PM
Late Check-Out: 1:00 PM
You may purchase early check-in or late check-out for a $20 fee on your check-in link or through our Virtual Concierge.
Early Check-In: 1:00 PM
Late Check-Out: 1:00 PM
You may purchase early check-in or late check-out for a $20 fee on your check-in link or through our Virtual Concierge.
AGE POLICY
Guests must be at least 18 years of age to reserve a room and check in.
ROOM OCCUPANCY
Deluxe King and King Accessible Rooms accommodate up to 3 guests. Deluxe Double Queen Rooms accommodate up to 4 guests.
PAYMENT AND CANCELLATION POLICIES
STANDARD REFUNDABLE RATE
Upon booking your card is authorized for the first night of your reservation. You have up to 24 hours prior to check-in to cancel or change your reservation at no charge. After that time, your card will be charged the full amount of your reservation and is non-refundable. All changes are subject to availability.
NON-REFUNDABLE RATE
Upon booking your reservation will be charged in full and is NON-REFUNDABLE. Guests may change the dates of their stay up to 24 hours prior to check-in. All changes are subject to availability.
Please note that all reservations are subject to the taxes and fees below.
Amenity Fee: $20 / day charge per reservation
Tax: Florida Occupancy Tax (6%) and State Tax (6.5%)
Please read the listed policies carefully for any booking engines such as Booking.com or Expedia.
We realize that there may be circumstances beyond your control. For this reason, we recommend purchasing travel insurance for peace of mind.
SECURITY DEPOSIT
You will receive a check-in link via text ad email 48 hours prior to arrival, that will request a credit card for our $100 security deposit hold which is released at checkout. Depending on your bank, it will take 1-3 business days for the funds to be returned to your account. The following factors will be taken from your security deposit at management’s discretion:
- Noise complaints
- Interior damage
- Damage or extensive staining of linens
- Smoking in non-smoking areas
- Breaking maximum occupancy
- Disrespecting other guests
- Missing items
- Unauthorized filming
- Any violation of house rules
POOL RULES
- Pool hours are from 9 AM - 9 PM
- No glassware by the pool
PARKING
Free uncovered on-site parking in designated Hotel Guest parking is available during your stay. Please note, any unauthorized vehicle will be towed.
PET POLICIES / SERVICE ANIMALS
We accept ADA service animals only.
PACKAGES
All packages must be addressed to the reservation holder and be delivered within your reservation dates. Please note that the hotel will not be responsible for packages handled at the hotel.
PHOTOGRAPHY
Any professional photography being filmed at the property (regardless of personal editorial, or commercial) requires prior approval from hotel management. Photography without consent is a violation of hotel policies. Please contact the hotel for details.
SMOKING
Smoking is not permitted in rooms or common areas. Smoking is permitted in designated outdoor areas only.
GUEST RESPONSIBILITY
While accidents happen, guests will be financially responsible for damage due to gross negligence.
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