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Hey, traveller! Bridge Hotel Express is a fresh and modern hotel located at Plaza Divisoria in Cagayan de Oro City. We made sure to focus on the things that everyday travellers need just enough to have a satisfying stay. When staying at Bridge Hotel Express, expect all basic and essential amenities done right. Each of our guest rooms are carefully designed to meet your needs. Each room is equipped with comfortable beds with pillows and duvet, LED TV with cable, complimentary WiFi, hot and cold shower, great service, and great price! 

We can't wait to meet all of you! See you at Bridge Hotel Express, Cagayan de Oro! 




Property Name: Bridge Hotel Express (formerly Casa Crystalla)

Address 1: Pabayo - T. Chavez Street

City : Cagayan de Oro - Misamis Oriental

Postal Code : 9000

Phone: +639679622765

Email: bridgehotelexpresph@gmail.com

Amenities
  • Lounge

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 14:00

Check-Out: 12:00

Late Check-out Hour: 17:00

Late Check-out Fees: 50%

Late check-out (after 12:00 and before 17:00) may result in a fee.

Property and Cancellation Policies :
Property and Cancellation Policies :
1. Any cancellation made 5 days prior to arrival will have 100% refund. 
2. Any cancellation made within 5 days of arrival will have no refund. 
3. Modifications of reservation may only be done once and must be done 5 days before arrival. All modified reservations will automatically be non-refundable. 
4. Failure to arrive at the property will be charged 100% and the rest of the reservation will be cancelled. 
5. No refunds will be given for early check-outs. 

Terms and Conditions

Terms and Conditions: 
  1. Standard Check-In time is 2:00 pm. Check-out is 12:00nn. Any early check-in or late check-out requests are subject to availability and charge. 
  2. All rates are inclusive of 12% VAT. 
  3. Guests must present a valid ID upon checking in. 
  4. Property has (4) four floors with no service elevator. Only accessible through stairs.
  5. Upon check-in, the hotel requires the guest to secure a method of payment. Check and traveler’s checks are not honoured. For credit card payments, only VISA and MASTERCARD are accepted. 
  6. Guests must hand a security deposit of PHP 500.00 upon check-in to cover incidental charges. It is fully refunded upon check-out provided that no damage was done in the guest room. 
  7. We only allow check-in made by an adult of at least 21 years old. 
  8. The entire property is a non-smoking area. The guest will be charged with FULL DAY RATE for non-compliance. 
  9. Pungent food is not allowed in the property. The guest will be charged with FULL DAY RATE for non-compliance. 
  10. The hotel does not guarantee availability for parking space.
  11. The hotel is not liable for any losses that may incur. 
  12. The hotel reserves the right to call law enforcers should there be illegal activities happening in the hotel. 
  13. All guests with temperature >37.6 are and/or have flu-like symptoms will not be allowed to enter the property. 
  14. All guests must present their vaccination card upon check-in. Failure to present the vaccination card will not be allowed to enter. 
  15. For unvaccinated guests, they are required to present a negative RTPCR result taken within 48 hours of arrival. 
  16. Our common area shall follow strict physical distancing measures. 
  17. Strictly one (1) visitor are allowed per room to enter the property. 
  18. No massage allowed in the room. 
  19. No parties allowed in the room. 

COVID 19 Flexible Cancellation Policy: 
  1. For promo rates, flexible cancellation policy does not apply. 
  2. Any cancellation made 1 day prior to arrival will have a 100% refund. 
  3. Same day cancellation will have no refund.  
  4. Modifications of reservation may only be done once and must be done a day before arrival. All modified reservations will automatically be non-refundable. 
  5. Failure to arrive at the property will be charged 100% and the rest of the reservation will be canceled. 
  6. No refunds will be given for early check-outs. 

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