Property Information
Serenity Authentic Glamping
Carretera Federal Xpu-ha Km 265 Lote 6
Property Name: Serenity Authentic Glamping
Address 1: Carretera Federal Xpu-ha Km 265 Lote 6
City : Riviera Maya - Quintana Roo
Postal Code : 77710
Phone: 984-222-9193
Email: info@glampingserenity.com
Amenities
- Meeting rooms
- Swimming pool
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 3:00 PM
Check-Out: 12:00 PM
Property and Cancellation Policies :
From September 1 to December 23 and from April 18 to June 30
Up to 48 hrs prior to arrival date: No charge
Between 47-24 hrs prior to arrival date: 1 night
Less than 24 hrs prior to arrival date: 50% of the stay if greater than 3 nights
No Show: Full Charge
Early Departure: Full Charge
From January 2 to April 7 and from July 1 to August 31
Up to 7 days prior to arrival: No Charge
Between 4 and 6 days prior to arrival: 50% of the stay if longer than 2 nights
72 Hours or less prior to arrival date: Full Charge
No Show: Full Charge
Early Departure: Full Charge
From December 23 to January 2 and from April 8 to April 17
Up to 30 days prior to arrival date: No Charge
29 days or less prior to arrival date or No Show: Full Charge
Terms and Conditions
- Check-in time to the rooms is from 15:00 hrs and check-out time is 12:00 PM (For each extra hour your account will be charged 10 USD) and there will be no refunds in case of early departures.
- Check-in time for rooms is from 15:00 hours and check-out time is 12:00 hours (For each extra hour your account will be charged 10 USD) and there will be no refunds in case of early departure.
- It is forbidden to bring food, beverages and coolers into the public areas. Consumption is only allowed inside the rooms.
- The hotel is not responsible for the loss of valuables, documents, money, etc. left inside the room or in public areas.
- The key to the safe deposit box is unique and non-transferable, guests must carry it with them at all times, even outside the hotel (In case of loss or damage, 100 USD will be charged to your account).
- Serenity Glamping is not responsible for any event derived from services contracted by guests outside the hotel or by third parties.
- Pool towels if lost or not delivered will be charged $20 USD per towel.
-Children and extra beds
Children under 3 years old are not allowed on this property.
No extra beds
No cribs (infant beds) are available.
RATE CHECK 