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Property Information

Tulum Glamping México
Carretera Federal Xpu-ha Km 265 Lote 6


Property Name: Tulum Glamping México

Street Address: Carretera Federal Xpu-ha Km 265 Lote 6

City : Riviera Maya - Quintana Roo

Postal Code : 77710

Phone: 9842229193

Email: info@glampingserenity.com

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Tulum Glamping México
Leaflet | Map data © OpenStreetMap
Amenities
  • Baggage storage
  • Concierge
  • Meeting rooms
  • Swimming pool
  • Air conditioning
  • Beach chairs / loungers
  • Diving
  • Internet
  • Massage
  • Non-smoking rooms
  • Pool / Beach towels
  • Safety deposit box
  • Smoke-free property
  • Spa

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :


  • From August 28th to December 22 and from April 17th to July 28th
Up to 72 hours before the arrival date: No charge
Less than 72 hrs before arrival date: Full charge
No Show: Full Charge
Early Departure: Full Charge
Payment Policy: We will charge the total amount of the reservation 71 hours before the arrival date.

  • From January 8th to April 16th and from July 29th to August 27th  
Up to 7 days before arrival: No charge
Between 4 and 6 days before arrival: 50% of the total stay
Less than 72 hrs before the arrival date: Full Charge
No Show: Full Charge
Early Departure: Full Charge
Payment Policy: We will charge the total amount of the reservation 6 days before the arrival date.

  •  From December 23rd to January 7th, 2024
 Up to 30 days before the arrival date: No Charge
Less than 30 days before arrival date: Full Charge
Payment Policy: We will charge the total amount of the reservation 29 days before the arrival date.
Terms and Conditions

- Check-in time to the rooms is from 15:00 hrs and check-out time is 12:00 PM (For each extra hour your account will be charged 10 USD) and there will be no refunds in case of early departures.

- Check-in time for rooms is from 15:00 hours and check-out time is 12:00 hours (For each extra hour your account will be charged 10 USD) and there will be no refunds in case of early departure.

- It is forbidden to bring food, beverages and coolers into the public areas. Consumption is only allowed inside the rooms.

- The hotel is not responsible for the loss of valuables, documents, money, etc. left inside the room or in public areas.

- The key to the safe deposit box is unique and non-transferable, guests must carry it with them at all times, even outside the hotel (In case of loss or damage, 75 USD will be charged to your account).

- Serenity Glamping is not responsible for any event derived from services contracted by guests outside the hotel or by third parties.

- Pool towels if lost or not delivered will be charged $20 USD per towel.

-Children and extra beds
Children  under 3 years old are not allowed on this property.
No extra beds
No cribs (infant beds) are available.


- The final price of the reservation will be subject to the exchange rate of the day we will process the charge. Any questions please contact our Reservations Department.


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