Property Information
Tulum Glamping México
Carretera Federal Xpu-ha Km 265 Lote 6
Property Name: Tulum Glamping México
Street Address: Carretera Federal Xpu-ha Km 265 Lote 6
City : Riviera Maya - Quintana Roo
Postal Code : 77710
Phone: 9842229193
Email: info@glampingserenity.com
Amenities
- Baggage storage
- Concierge
- Meeting rooms
- Swimming pool
- Air conditioning
- Beach chairs / loungers
- Diving
- Internet
- Massage
- Non-smoking rooms
- Pool / Beach towels
- Safety deposit box
- Smoke-free property
- Spa
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 12:00 PM
Property and Cancellation Policies :
- From August 28th to December 22 and from April 17th to July 28th
Less than 72 hrs before arrival date: Full charge
No Show: Full Charge
Early Departure: Full Charge
Payment Policy: We will charge the total amount of the reservation 71 hours before the arrival date.
- From January 8th to April 16th and from July 29th to August 27th
Between 4 and 6 days before arrival: 50% of the total stay
Less than 72 hrs before the arrival date: Full Charge
No Show: Full Charge
Early Departure: Full Charge
Payment Policy: We will charge the total amount of the reservation 6 days before the arrival date.
- From December 23rd to January 7th, 2024
Less than 30 days before arrival date: Full Charge
Payment Policy: We will charge the total amount of the reservation 29 days before the arrival date.
Terms and Conditions
- Check-in time to the rooms is from 15:00 hrs and check-out time is 12:00 PM (For each extra hour your account will be charged 10 USD) and there will be no refunds in case of early departures.
- Check-in time for rooms is from 15:00 hours and check-out time is 12:00 hours (For each extra hour your account will be charged 10 USD) and there will be no refunds in case of early departure.
- It is forbidden to bring food, beverages and coolers into the public areas. Consumption is only allowed inside the rooms.
- The hotel is not responsible for the loss of valuables, documents, money, etc. left inside the room or in public areas.
- The key to the safe deposit box is unique and non-transferable, guests must carry it with them at all times, even outside the hotel (In case of loss or damage, 75 USD will be charged to your account).
- Serenity Glamping is not responsible for any event derived from services contracted by guests outside the hotel or by third parties.
- Pool towels if lost or not delivered will be charged $20 USD per towel.
-Children and extra beds
Children under 3 years old are not allowed on this property.
No extra beds
No cribs (infant beds) are available.
- The final price of the reservation will be subject to the exchange rate of the day we will process the charge. Any questions please contact our Reservations Department.
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