WeStay provides flexible-term options for short and longer-term serviced apartment stays in Sandton Central. We offer a selection of 4-Star Rated Furnished Apartments with servicing, and your comfort and security as our priority. We strive to put the power back in your hands to customize your stay to suit your needs.
Property Name: We Stay Serviced Apartments
Street Address: 89 Grayston Drive
Apt, suite, floor etc. : Corner of West Road South & Grayston Drive
City : Sandton - Gauteng
Postal Code : 2057
Contact Name: Reservations
Phone: 0027117831150
Email: reservations@westay.co.za
Amenities
- Baggage storage
- Concierge
- Elevator
- Fitness center
- Laundry service
- Swimming pool
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 10:00 AM
Late Check-out Hour: 12:00 PM
Late Check-out Fees: R250.00
Late check-out (after 10:00 AM and before 12:00 PM) may result in a fee.
Property and Cancelation Policies :
Terms and Conditions
WESTAY TERMS OF STAY
LIABILITY
The guest, by signing the registration form, warrants that he/she is duly authorized to sign and bind themself, as well as each member of their accompanying party to these terms and conditions of residence and failing such authority, agrees to be personally liable for all amounts arising from their residence as well as the residence of any member of this accompanying party.
BEHAVIOUR
Please note that in line with the building’s policy of good neighbourliness & mutual respect, guests agree not to disrupt the quality of living of the rest of this community in any way, by making loud noises, shouting, playing loud music – especially between the hours of 21h00 to 07h00 on weekdays and 21h00 to 09h00 on weekends. Booking accommodation at WeStay Westpoint for the purpose of hosting a party and inviting external guests is not permitted. Please take note of the Westpoint Building Management protocol dealing with these matters:
Concierge will provide a verbal warning to guests who are being disruptive. Thereafter they will provide a 1st written warning with a charge of R1000.
Should they need to give a 2ndwarning, the guests will be evicted from the property with a R5000 fine imposed on them.
The guests will not be refunded, and any deposits taken will be retained as damages.
The guests will also be placed on The Sandton Central watch list for disruptive behaviour to be circulated to other hotels in the area.
SECURITY AND ACCESS
To ensure our guest’s safety during their stay, all guests are required to complete Biometrics (Photo ID and finger-print reading)for ease of access in and out of the building. This must be completed for all parties staying in the apartment. Please note that only 4 guests are permitted per apartment, including any visitors for short-stay guests. Due to the popularity of the pool and garden-area over weekends, short-stay weekend guests may only have 4 people per apartment permitted on the property. Should you be receiving any deliveries or visitors during your stay, please notify our front-desk team or security may turn them away
CHECK-IN AND CHECK-OUT RULES
A maximum of 4 guests per apartment are permitted. No pets are allowed.
Check-In Time: 14h00. Early arrivals must be cleared with reservations or pre-booked and paid for to secure a guaranteed early-check-in.
Check-Out Time: 10h00 am, upon which a late departure fee will be applied. Late departure from 14h00 onwards is charged at a full night’s rate.
GUEST EXTENSIONS
Any extension of stay will be strictly subject to availability and up-front payment for the extended period. Guests are advised to notify our Front-Desk/Reservations Team as early as possible of any intended extension period. The guest undertakes to deliver the keys to reception in order to ensure their security deposit is refunded.
PARKING
Guests are provided 2 complimentary designated parking bays per apartment. Please ensure you don’t use any other parking bay, or your wheels will be clamped and you will be charged a fine. There is a loading bay area situated next to the Concierge Desk. You may seek assistance from the Concierge to off-load your bags onto the Trolleys available. Please may we ask you to then move your vehicle to your designated parking bay.
LOSSES, DAMAGE AND BREAKAGES
Guests will be responsible for any losses, damage and breakages to the apartment and the inventory of furnishings and the cost thereof will be debited from the guest’s credit card or refundable deposit. Guests are advised to check the inventory against the list placed in the apartment within 24 hours of arrival. If an inventory check is not completed upon arrival, guests will be deemed to have accepted the apartment and inventory list as being complete and in good and working condition. All persons entering the premises do so entirely at their own risk. WeStay Westpoint shall not be liable for any loss or damage, howsoever occurring, to the parties' person or property, despite the fact that the parties are aware of the protection which the law affords them and their dependents in relation to injuries or loss suffered in these circumstances. The parties hereby waiver, on their own behalf and on the behalf of their dependents and those whom they legally represent, any claim which may be arising out of injury, loss or damage occurring to themselves or their property whilst on the property. The owner, its agents and/or employees is not liable for: - Any loss or damage to the property or possessions of any guest, resident or visitor, whether such damage was caused by fire, theft or otherwise, or by negligence or the wrongful act, or omission, of the owner, its agents and/or employee. The death of or any personal injuries of whatsoever nature sustained by a guest, resident, or visitor, whether such death or injuries were sustained by the negligence or the wrongful act, or omission, of the owner, its agents and/or employee and/or the defective functioning of any apparatus.
RATES AND ADDITIONAL CHARGES
Rates are quoted per apartment per night or per month for long-stay guests in South African Rand inclusive of VAT.
Smoking is not permitted in the apartments and will be subject to a fine of R1000 per occurrence. Smoking is only permitted at designated smoking areas on the property.
The daily rates include regular housekeeping(subject to Covid-19 Regulations and guest requirements), electricity, DSTV(satellite television), 24 hour security & concierge and parking. The cost of any additional services will be charged against the guest's credit card or deposit (as applicable) unless alternative settlement arrangements are made prior to departure.