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WeStay provides flexible-term options for short and longer-term serviced apartment stays in Sandton Central.  We offer a selection of 4-Star Rated Furnished Apartments with servicing, and your comfort and security as our priority.  We strive to put the power back in your hands to customize your stay to suit your needs.


Property Name: We Stay Serviced Apartments

Address 1: 89 Grayston Drive

Address 2 : Corner of West Road South & Grayston Drive

City : Sandton - Gauteng

Postal Code : 2057

Contact Name: Reservations

Phone: 0027117831150

Email: reservations@westay.co.za

Amenities
  • Baggage storage
  • Concierge desk
  • Elevators
  • Fitness room
  • Laundry service
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 2:00 PM

Check-Out: 10:00 AM

Late Check-Out Hour: 12:00 PM

Late Check-out Fees: R 250.00

Late check out (after 10:00 AM and before 12:00 PM) may result in a fee.

Property and Cancellation Policies :
Pleasenote, the card used to make your booking will only be used to hold yourreservation.  Card payments will be verifiedwith PIN and charged on check-in.Fullpre-payment may also be made in advance via EFT.  EFT payments must be made at least 3 daysprior to arrival.In orderto secure and guarantee your reservation, please contact our Reservations Teamon +27 11 783 1150 or at reservations@westay.co.za to confirm your arrival time,especially if your arrival time is after 10pm. If we have not heard from you or been able to contact you, you may riskhaving your booking cancelled, especially during peak periods and weekends.  Ifcancelled less than 24 hours prior to arrival, a fee to the value of 1 nights'accommodation will be applied, which will be charged against your credit card.
Terms and Conditions

WESTAY TERMS OF STAY

LIABILITY

The guest, by signing the registration form,warrants that he/she is duly authorized to sign and bind them self, as well aseach member of their accompanying party to these terms and conditions ofresidence and failing such authority, agrees to be personally liable for allamounts arising from their residence as well as the  residence of any member of this accompanyingparty.

BEHAVIOUR
Please note that in line with the building’spolicy of good neighbourliness & mutual respect, guests agree not todisrupt the quality of living of the rest of this community in any way, bymaking loud noises, shouting, playing loud music – especially between the hoursof 21h00 to 07h00 on weekdays and 21h00 to 09h00 on weekends.  Booking accommodation at WeStay Westpoint forthe purpose of hosting a party and inviting external guests is not permitted.  Please take note of the Westpoint BuildingManagement protocol dealing with these matters:

Concierge will provide a verbalwarning to guests who are being disruptive. Thereafter they will provide a 1st written warning with a charge of R1000.
Should they need to give a 2ndwarning, the guests will be evicted from the property with a R5000 fine imposedon them. 
The guests will not be refunded, andany deposits taken will be retained as damages.
The guests will also be placed on theSandton Central watch list for disruptive behaviour to be circulated to otherhotels in the area. 

SECURITY AND ACCESS
To ensure our guest’s safety during their stay,all guests are required to complete Biometrics (Photo ID and finger-print reading)for ease of access in and out of the building.This must be completed for all parties staying inthe apartment.Please note that only 4 guests are permitted perapartment, including any visitors for short-stay guests.Due to the popularity of the pool and garden-areaover weekends, short-stay weekend guests may only have 4 people per apartment bookedpermitted on the property.Should you be receiving any deliveries or visitorsduring your stay, please notify our front-desk team or security may turn themaway
CHECK-IN AND CHECK-OUT RULES
 A maximum of 4 guests per apartment are permitted. No pets are allowed.
Check-In Time:  14h00. Early arrivals must be cleared with reservations or pre-booked andpaid for to secure a guaranteed early-check-in.
Check-Out Time:on day of departure is 10h00 am, upon which a late departure fee will beapplied. Late departure from 14h00 onwards is charged at a full night’srate. 
GUEST EXTENSIONS
Any extension of stay will be strictly subject toavailability and up-front payment for the extended period.  Guests are advised to notify ourFront-Desk/Reservations Team as early as possible of any intended extensionperiod.  The guest undertakes to deliver the keys toreception in order to ensure their security deposit is refunded.

PARKING

 Guests are provided 2 complimentary designated parkingbays per apartment.  Please ensure youdon’t use any other parking bay, or your wheels will be clamped and you will becharged a fine.There is a loading bay area situated next to theConcierge Desk.  You may seek assistancefrom the Concierge to off-load your bags onto the Trolleys available.  Please may we ask you to then move your vehicleto your designated parking bay.

LOSSES,  DAMAGE AND BREAKAGES
Guests will be responsible for any losses, damageand breakages to the apartment and the inventory of furnishings and the costthereof will be debited from the guest’s credit card or refundable deposit.Guests are advised to check the inventory againstthe list placed in the apartment within 24 hours of arrival.  If an inventory check is not completed uponarrival, guests will be deemed to have accepted the apartment and inventorylist as being complete and in good and working condition.All persons entering the premises do so entirelyat their own risk.WeStay Westpoint shall not be liable for any lossor damage, howsoever occurring, to the parties' person or property, despite thefact  that  the parties are   aware of the  protection which  the law  affords them and  their dependents in relation to  injuries or  loss suffered in thesecircumstances. The parties hereby waiver, on their own behalf and on the behalfof their dependents and those whom   theylegally represent, any claim   whichmay   be arising out of injury, loss ordamage occurring to themselves or their property whilst on the property.The owner, its agents and/or employees is not  liable for: - Any loss or damage to  theproperty or possessions of  any  guest, resident or visitor,  whether such damage  was caused by fire,  theft  or otherwise, or  by  negligence or the  wrongful   act, or omission, of  the  owner, its agents and/or employee. The death of or any  personal injuries  of whatsoever nature sustained by a guest,resident, or visitor,  whether such deathor injuries  were  sustained by the  negligence or the  wrongful act, or omission, of the  owner,its agents and/or employee and/or the defective functioning of any apparatus. 

RATES AND ADDITIONAL CHARGES
Rates are quoted per apartment per night or permonth for long-stay guests in South African Rand inclusive of VAT.WeStay Westpoint reserve the right to amend therates at any time without notice.A refundable security deposit will be taken atcheck-in, which may be paid by credit-card or cash.        
Credit cards accepted are Visa, MasterCard, DinersClub and American Express. 
Please note, the card used to make your bookingwill only be used to hold your reservation. Card payments will be verified with PIN and charged on check-in.
Full pre-payment may also be made in advance viaEFT.  EFT payments must be made at least3 days prior to arrival to ensure funds are cleared and verified prior to check-in.  Guest will be asked to make alternate paymentarrangement should the funds not yet be cleared.In order to secure and guarantee your reservation,please contact our Reservations Team on +27 11 783 1150 or Whatsapp on +27 atreservations@westay.co.za to confirm your arrival time, especially if yourarrival time is after 10pm, or you may be turned away by Security.  If we have not heard from you or been able tocontact you, you may risk having your booking cancelled, especially during peakperiods and weekends.  If cancelled less than 24 hours prior to arrival,a fee to the value of 1 nights' accommodation will be applied, which will becharged against your credit card.
Smoking is not permitted in the apartments andwill be subject to a fine of R1000 per occurrence.  Smoking is only permitted at designatedsmoking areas on the property.
The daily rates include regular housekeeping(subject to Covid-19 Regulations and guest requirements), electricity, DSTV(satellite television), 24 hour security & concierge and parking. The costof any additional services will be charged against the guest's credit card ordeposit (as applicable) unless alternative settlement arrangements are madeprior to departure.

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