Property Name: Holistika Tulum
Address 1: Av. 10 SUR
Address 2 : Lote 4 Zona 11
City : Tulum - Quintana Roo
Postal Code : 77760
Contact Name: Dirección Holistika
- Audio / Visual equipment rental
- Concierge desk
- Gift shop
- Laundry service
- Meeting rooms
- Room service
- Swimming pool
- Cacao Ceremony
- Estatic Dance
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 3:00 PM
Check-Out: 12:00 PM
Property and Cancellation Policies :
- Hotel Holistika Tulum is privately owned. Both the owners and the administration of the hotel reserve the right of admission, to refuse and/or present services to any person at their own discretion.
- To guarantee your reservation, you will be charged a deposit, which is the 50% of the total price of your stay (we can charge the deposit at any time after you have submitted your reservation)
- The remaining balance must be paid upon arrival (during the check-in process). You can pay with USD, pesos, Visa or Mastercard (not AMEX)
- A credit card is required to guarantee and cover additional costs or expenses.
- Check-in is at 3:00pm - Check-out at 12:00pm. Late check-out may be considered upon availability with an additional cost. We reserve the right to remove your personal belongings after the agreed check-out time.
- There are no refunds or credits issued in case of an early departure, flight cancellations due to bad weather, tropical storms, hurricanes or any other circumstance. We recommend to all our customers to get a travel insurance coverage. In the event of a "no-show", we will charge the full amount of the stay (100%)
- There will be no penalty for cancellations made prior to 30 days in advance of the arrival date (outside the Christmas period)*
- The penalty for cancellations made within 30 days of the arrival date, will be 50% of the total reservation price.
- Refunds made on a debit card may take up to 45 business days.
- Late bookings (made within 7 days prior to arrival date) are non-refundable and full payment + TAX is required in order to reserve your place
- At the time of admission you are given the key of your room, please take care of it.
- In case of loss of the the following items, it would be charged on your credit card:
- 2 pool towels 20 usd
- 1 AC remote 100 usd
- 1 hammock 80 usd
- 1 set of keys 20 usd