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Welcome to nature unfiltered.  Experience breathtaking views and the ambiance of nature in one of our riverbank cabins or our stunning Grand Lodge located on the Miramichi River, New Brunswick. Established in 1925, we maintain and respect the traditions of the four-generations of the Pond family while bringing new and exciting improvements and activities to this landmark property.


Property Name: Pond's Resort

Address 1: 91 Porter Cove Rd

City : Porter Cove - New Brunswick

Postal Code : E9C 2J3

Phone: (506) 369-2200

Email: booking@pondsresort.ca

Amenities
  • Audio / Visual equipment rental
  • Baggage storage
  • Fax services
  • Lounge
  • Meeting rooms
  • Photo copying service
  • Printer
  • Restaurant
  • Bar
  • Saunas
  • Patio
  • Fishing
  • Hunting
  • Fireplaces
  • Washer Toss Game

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-Out Hour: 2:00 PM

Late Check-out Fees: $ 25.00

Late check out (after 11:00 AM and before 2:00 PM) may result in a fee.

Property and Cancellation Policies :
DEPOSIT POLICY
To confirm a reservation, a deposit of 40% of the total amount of your stay will be charged to your credit card upon booking. We will then process the remaining 60% 24 hours before arrival. SHOULD you want to change final payment or make other arraignments, please call us at 506-369-2200 to arrange. 

CANCELLATION POLICY
Life happens. We get that. Reservations, with a deposit paid and cancelled less than 48 hours prior to check-in will be credited towards a future stay of equal or lesser value. To cancel a reservation, please call us at 506-369-2200. Cancellations received after 3pm the day prior to check-in will not be refunded or credited, and will be charged in full.
Terms and Conditions


GUEST SAFETY

As part of our commitment to guest safety, employees will not disclose the identity, cabin number or presence of a guest to anyone other than appropriate law enforcement. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and room number to any person they wish to receive calls or visits from. Safety cameras are used throughout the premises, and anyone on our property may be recorded. The hotel assumes no responsibility for any personal bodily injury incurred while using the facilities, where available. 

RESERVATION POLICY
Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed and the cabin may be reassigned. We will charge your credit card within 24 hours after we have confirmed your reservation. The hotel has the right to cancel your reservation if we do not receive the Pre-Payment Deposit. We will send you a cancellation confirmation via email immediately after cancelling your booking. All rates for cabins are subject to 15% HST.

STANDARD BOOKING POLICY
When you make a reservation, you are booking a cabin type (not a specific cabin number). Each cabin type includes similar cabins of similar size and equipment, however, interior design can be different.  Reservations can only be taken and confirmed by making an advance payment of 40% of the full rental amount. This can be paid using debit (in person) and credit cards. We will process your booking within 24 hours of receiving your request. Please note, your booking has not been made or verified until you receive a confirmation email from us.

Wi-Fi POLICY
We all LOVE our Wi-Fi, right?  It's even better when it's free!  Should there be a Wi-Fi outage due to inclement weather or any reason beyond our control, we will not be issuing a refund. The rural life is real!

SMOKING POLICY
Breathe easy. Pond's Resort is a non-smoking property. This applies to both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes (e-cigarettes or e-cigs), e-pipes, and any variations of the foregoing regardless of the product’s name. Any smoking in cabins or strong lingering smoking scents in cabins will result in a disappointed look and a $250.00 room cleaning fee. Please smoke outside and dispose of materials in the receptacles provided.

COOKING IN CABIN POLICY
Please practice safe cooking habits and do not leave burners on unattended. Please do not cook with strong smelling ingredients. Lingering smells that require room closure and deep cleans will be charged a cleaning fee of up to $250.00. Fire extinguishers are in all cabins and inspected yearly. 

ROOM POLICY
We want you to have a great time when you are here. But if things get too crazy, we go by the old-school rule of ‘you break it, you buy it’ and property damages or missing items will be charged to your credit card at market value. Pre-existing damages or cabin issues must be reported to the front desk immediately after registration to avoid responsibility and potential charges. The resort allows guests, with permission, to receive occasional packages and special deliveries at the property. We are not responsible for the packages or their contents or the storage of them. Sing your heart out and have passionate conversation all day long, but from 11:00 p.m. to 7:00 a.m. the whole property goes into hush mode for what we like to call quiet time (or sleep time).

PET POLICY
Are we pet friendly? You bet! A maximum of two pets are allowed per cabin. There is a pet cleaning fee of $25.00/per stay. Just make sure your furry friends do their business in the designated area and stay on a leash when outside the cabin. No rogue puppers and, sorry … no pets in the Office or Restaurant (that’s the health department’s call and we’ve gotta heed their rules). Should your pet cause property or item damage, an incidental fee will be charged at market value to your credit card on file. Any funds remaining from the pre-authorized amount will be released after check-out and, dependent upon your bank’s policy, will reflect on your account within 10 business days. No reptiles, ranch animals or venomous creatures please - seriously, I can tell you stories!

EXTENDING YOUR STAY
After you have booked your stay with us, you can extend your stay (depending on availability) by simply letting us know before you arrive. If you are already staying with us and you would like to stay longer, please let us know at least 24 hours before your check- out date. We will do our best to accommodate your new plans and this can include relocating you to a similar cabin should this be necessary.

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