Chateau Vary

PLEASE CONSIDER INSURANCE
ARRIVAL & DEPARTURE On the day of arrival check-in time is between 14:00 and 20:00.  Access to the properties cannot be gained outside of these hours without prior arrangement with the Owners. Please vacate your property by 10:30 on the day of departure. If you wish to leave before 06:00, please notify the Owners beforehand. If you arrive at an unreasonable hour without notification and are unable to gain access to the property, we cannot be held responsible for any costs incurred for alternative overnight accommodation. All the properties are cleaned and checked before letting, however you are responsible for cleaning the property before leaving. Any complaints regarding the property must be notified within 24 hours of arrival.   DAMAGE AND BREAKAGES. CLEANING Should you or other members of your party or guests cause any damage to the property, its contents, grounds, or any third party then you will be deemed responsible for such damage. We strongly advise you to take out insurance to cover such an eventuality. Should you find any of the amenities listed in the property description damaged or broken, please bring it to the Owners attention immediately to avoid any later repercussions. A valid credit card number will be retained and used to cover any damages. An explanation will be provided for any deductions that need to be made. Clients are responsible at all times for the safety and behaviour of their children.You are legally bound to reimburse us for replacement, repair or extra cleaning costs (such as vomit, blood, urine) on demand. There is a booklet at the house indicating what we expect you to do at the end of your rental. Bed throws and decorative items, if soiled will be dry cleaned and the cost of which will be taken from the credit card. We do not charge for minor breakages only for serious, negligent or willful damage. In the unlikely event of serious damage, we do not limit our claim and we would seek full compensation. All mattress’ have waterproof covers to protect them, if you remove the covers and the mattress is soiled, you are liable to replace the mattress. You must ask to change linen, do not wash it yourselves, we fully understand difficulties with children. The only issue that ever arises is when the protection is removed. We always check beds as part of a full inventory on departure and so on arrival we guarantee that the beds are satisfactory and without stains. FORCE MAJEUR We cannot accept liability in any circumstances where performance of the contract is prevented by reason of: War or threat of war, riots, civil strife, terrorist activities, industrial disputes, natural or nuclear disasters, fire, flood or adverse weather conditions, acts of God, closure of ports or airports, epidemics, government action or any similar events outside our control. PETS We regret that pets are not accepted under any circumstances. NOISE POLICY: Chateau Vary has a private setting but we do have neighbours whose needs we respect. We therefore ask you to show consideration to the environment and our neighbours in all matters, and especially with regard to noise.  To help ensure everyone’s holiday goes well, we ask you to respect the following noise rules:Do not make any noise outside the house between 2200hrs and 0900hrs Anti-Social behaviour is not acceptable at any time Please do not take radios, CD players or other sources of music outside the house. Please limit any music playing or television noise inside the house so it cannot be heard outside at any time. Please keep all the windows and doors closed after 2200hrs or any stage where music is played within the property. Please do not turn up music within the property to provide music outside.Please show consideration for our neighbours at all times and especially in the early morning and late evening as you would do at your own residence. Please ensure both doors and windows are closed at night time for sound reduction measures to be effective.  SMOKING: Smoking is not permitted inside Chateau Vary under any circumstances. When smoking outside after the hours of 2200hrs noise policy must be fully respected at all times.  COMPLAINTSIf a problem arises, please notify the Owners immediately. No complaint will be entertained unless it is raised with the Owners personally within 24 hours of arrival. We reserve the right to terminate a booking at any time if any of these conditions are not met in full and you will be asked to leave the property. Please check all details of your booking confirmation carefully. A signed booking form is taken as proof that you have read, understood and agree with the above Terms and Conditions and will abide by them. Under no circumstances shall the Owners liability to the Client exceed the amount paid to the Owner for the rental period. French Law shall govern this contract in all its aspects.  CARE OF THE PROPERTY You shall take all reasonable and proper care of the Property and its furniture, pictures, fittings and effects in or on the Property and leave them in the same state of repair and in the same clean and tidy condition at the end of the licence period as at the beginning and any cost for cleaning will be deducted from the damage deposit. We request that all rubbish is placed in the bins. You are legally bound to reimburse us for replacement, repair or extra cleaning costs on demand. •       Swimming pool: Is locked at night and for cleaning. If the cover is on please ask for it to be taken off do not remove it or put it back yourselves.•       Do not rearrange furniture.•       Do not use pillows duvets and bedspreads outside for sunbathing.•       Do not use a b-b-q indoors. GROUP BOOKINGS – No Stag or Hen Parties – all adult groups must be agreed before booking.Unless otherwise agreed in writing between Chateau Vary and you, no more than the maximum number of persons as listed in section 1 (as per our quotation) which has been agreed. Admittance may be refused if this condition is not observed. Please inform us if the numbers change. We charge £100 per extra person unless otherwise agreed in writing. We reserve the right to refuse or revoke bookings from parties which may in our opinion be unsuitable for the property concerned. Failure to disclose groups beforehand will result in cancellation and any monies paid will be retained. MULTIPLE ROOM BOOKING – only allowed by agreement with the owners beforehand. RIGHT OF ENTRY Chateau Vary owners, agents and employees shall be allowed the right of entry to the property at all reasonable times for purposes of inspection, to carry out any necessary repairs, upgrades, maintenance. Whereas with matters relating to any breach of the peace (or alleged breach) entry will be given upon demand. For weekly rentals, Chateau Vary may require access to inspect the property during the rental. TERMINATION OF BOOKING The right is reserved to terminate the booking with immediate effect if the hirer fails to observe the conditions imposed from time to time by Chateau Vary and in the event of termination under the provisions of this or any clause you will not be entitled to any refund of the hiring fee paid. If the agreement is terminated by us we may demand immediate departure from all guests. The conditions are set out hereto and Chateau Vary reserves the right to alter, amend or add to the rules and conditions at any time. BREACH OF CONTRACT If any of the above conditions are breached by you (or any other guests), we reserve the right to re- enter the Property and request that you leave the Property with immediate effect. The Damage deposit will not be refunded.  LAW This Agreement is governed by French law and each party agrees to submit to the exclusive jurisdiction of the French courts as regards any claim or matter arising under this Agreement.  JOINT AND SEVERAL LIABILITY The Clients alone with any other permitted guests are jointly and severally liable for all obligations under this agreement. INDOOR SWIMMING POOL - The indoor swimming pool is heated from 1st May to 31st October. Both pools are open from 1st April.