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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
BAC Bank Nicaragua - Surf Ranch Resort S.A.

Dollars - 357517341
Cordobas - 357150762

Upon transfer, please send a photo of the receipt via Whatsapp to +(505) 8816 8748
Or email the photo of the receipt to booking@surfranchpopoyo.com


Property Information

Surf Ranch Popoyo is a luxurious 25-acre surf resort boasting breathtaking ocean views and close proximity to some of the world's most renowned waves. With a collection of ocean view condos and houses, Surf Ranch Popoyo offers a premier vacation experience for surf enthusiasts, couples, families, and beach-goers alike.  As the largest resort in the Surf Ranch brand, guests can expect the highest quality amenities and an unforgettable vacation experience.


Property Name: Surf Ranch Hotel & Resort - Popoyo

Street Address: Surf Ranch Popoyo

Apt, suite, floor etc. : Guasacate

City : popoyo - Rivas

Postal Code : 92103

Contact Name: Surf Ranch Popoyo

Phone: Whatsapp +13027759853

Email: booking@surfranchpopoyo.com

Amenities
  • Baggage storage
  • Laundry service
  • Swimming pool
  • 24-hour check-in
  • 24-hour security
  • Air conditioning
  • Airport shuttle
  • BBQ facilities
  • Beach area (private)
  • Beachfront
  • Billiards / pool table
  • Boating
  • Bottled water
  • CCTV in common areas
  • Contactless check-in / check-out
  • Daily Housekeeping
  • Designated smoking area
  • Express check-in / check-out
  • Fire extinguishers
  • First aid kits
  • Fishing
  • Food delivery
  • Garden
  • Golf course within 3.5 km / 2 mi
  • Grocery deliveries
  • Guest parking
  • Hiking
  • Horseback riding
  • Internet
  • Kids' TV channels
  • Linens, towels, laundry washed per local authority guidelines
  • Non-smoking rooms
  • Outdoor furniture
  • Pool / Beach towels
  • Private check-in / check-out
  • Single-use plastics removed
  • Smoke-free property
  • Soundproof rooms
  • Sun deck
  • Surfing lessons
  • Terrace
  • Tour Assistance
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
CANCELLATION POLICY:
  • All reservations at the hotel are 100% non-refundable, regardless of the reason for cancellation or the timing of the cancellation.
  • Full payment for the entire stay must be made in advance at the time of booking.
  • No refunds or credits will be given for any unused nights or services.
  • The hotel reserves the right to cancel any reservation at any time, for any reason. In the event that the hotel cancels a reservation, the hotel will make reasonable efforts to provide the guest with alternative accommodations. However, the hotel is not responsible for any additional expenses incurred by the guest as a result of the cancellation.

Terms and Conditions

PRICES AND TAXES:

  • Prices for accommodations and other services at the hotel are subject to change without notice.
  • Taxes and fees, including sales tax and occupancy tax, may be added to the price of accommodations and other services.
PAYMENT AND TERMS AT CHECK-IN/CHECK-OUT:
  • Payment for accommodations and other services must be made before check in.   The hotel accepts credit cards, and debit cards as forms of payment.
  • A valid government-issued ID or passport may be required at the time of check-in.
  • Check-in time is after 3:00 PM, and check-out time is before 11:00 AM.
  • Late check-out may be available for an additional fee.
TRAVELING WITH MINORS:
  • Minors under the age of 18 must be accompanied by a parent or legal guardian at all times while at the hotel.
  • The hotel does not provide babysitting services.
ACCESSIBILITY OR SPECIAL NEEDS:
  • The hotel is committed to providing accessible accommodations for guests with disabilities. If you have any special needs or require accessible accommodations, please let us know when making your reservation.
  • The hotel does not guarantee the availability of specific room types or locations for accessible accommodations.
PARKING:
  • The hotel offers complimentary self-parking for all guests.
  • The hotel is not responsible for any damage to, or loss of, vehicles or their contents while parked at the hotel.
HOTEL EVENTS:
  • The hotel may host events, such as weddings, parties, or conferences, that may cause noise or disruption to guests. The hotel will make reasonable efforts to minimize any disruptions to guests.
DISPUTE RESOLUTION/ISSUES:
  • If you have any issues or concerns during your stay at the hotel, please inform the hotel staff as soon as possible. We will make every effort to resolve any issues to your satisfaction.
USE OF PERSONAL INFORMATION:
  • The hotel may collect and use your personal information, such as your name, contact information, and payment information, for the purpose of making and managing your reservation, providing accommodations and other services, and for marketing purposes.
  • The hotel will not share your personal information with third parties without your consent, except as required by law.
LIABILITY:
  • The hotel is not responsible for any loss, damage, or injury that may occur to you or your personal property while you are staying at the hotel.
  • You agree to indemnify and hold the hotel and its employees and agents harmless from any claims, losses, damages, or expenses that may arise from your use of the hotel's facilities or services.
FORCE MAJEURE:
  • The hotel is not responsible for any failure to perform its obligations under these terms and conditions if such failure is due to circumstances beyond the hotel's control, including but not limited to acts of God, natural disasters, war, terrorism, riots, or government actions.
THIRD PARTY RIGHTS:
  • These terms and conditions do not create any rights for any third parties.
WAIVER:
  • The failure of the hotel to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision.
SEVERANCE:
  • If any provision of these terms and conditions is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

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