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At the Scorpion Bay Hotel, we offer the best accommodations in town at one of the best and longest surf breaks in the world. We afford our guests a safe and secure stay in a beautiful, green setting with all of the amenities necessary even in a remote place like Scorpion Bay. If you are going to make the journey for this special wave, make sure you have a special place to stay as well.  Free continental breakfast is served daily from 7:00-10:00 am for all hotels guests.


Property Name: Scorpion Bay Hotel

Address 1: Mexico, Santo Domingo SN, Lote 14

City : San Juanico - Baja California Sur

Postal Code : 23812

Phone: 8585514900

Email: info@scorpionbayhotel.com

Amenities
  • Baggage storage
  • Gift shop
  • Laundry service
  • Lounge
  • Room service
  • 24 Hour On Site Management
  • Free Wi-Fi
  • Free Continental Breakfast
  • Secured Parking
  • Air Conditioning
  • Hot Showers
  • Surfboard Rentals
  • Beach Equipment Rentals
  • Special Trips including Fishing
  • Pet-Friendly
  • Restaurant and Bar
  • Televisions with Cable
  • Reading Library
  • Bonfire Pit
  • BBQ
  • Foosball Table

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :
SCORPION BAY HOTEL RESERVATIONPOLICIES (related to COVID-19)                  

Due to COVID-19, thereservation policies of the Hotel have been revised and are subject to changewithout notice based on government or travel restrictions, guidelines, laws,recommendations, et al. that are out of the Hotel’s control.  If the result is the closure of the Hotel ortravel is limited in any way, the following will be done automatically:  the reservation will be cancelled, a notificationemail will be sent to the guest, and a credit will be issued for the fullamount to be applied towards room rates at the Hotel within two years of thereservation date.  Therefore, it isrecommended that the guest and the guest’s party read the Hotel’s reservationpolicies in advance of their reservation as cooperation with the new healthprotocols is mandatory.


Wecall it “COVID Clean Cooperation” because it will take our Hotel staff’s andour guests’ cooperation to ensure everyone’s health and safety during theseCOVID-19 times.  Our staff promises tofollow the health guidelines and sanitize the Hotel and we hope that our guestscan promise to follow the health guidelines as well andcomplete some mandatory health protocols required of hoteliers by the Mexicangovernment.


Inorder to enter the Hotel, every guest must:
1. Cleantheir hands.
2. Providetheir identification and their personal information.
3. Taketheir temperature.

If the temperatureis 37.3
° C(or 99.14° F)or less, the guest may enter the office to complete their check-in or theHotel’s premises. 

Ifit is 37.4° C (or99.32° F) or over,the guest will be asked to exit the Hotel and go to our temporary quarantinezone.  There they will complete an onlinequestionnaire provided by the Mexican government.  If it deems the guest suspicious, the localdoctor will be called to conduct an evaluation. If they confirm suspicion of COVID-19, the guest will be taken to ahospital in Constitución in an ambulance.


Pleasenote that steps 1 and 3 will be required prior to entering the Hotel everytime.

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SCORPION BAY HOTEL RESERVATIONPOLICIES 

Byreceiving a reservation confirmation, the guest and the guest’s party areacknowledging and agreeing to the reservation policies of the Scorpion BayHotel.Prices listed are in USdollars and do not include the Federal and State tax equivalent to 19%.  Taxes, servicecharges, or other fees are subject to change without notice according to Mexicanlaw.

Credit Cards Accepted- Visa, MasterCard,American Express, Discover, Diners Club, EnRoute and JCB

Must be 21 years of age or older to make areservation.

Guarantee Policy- Areservation confirmation received from the Hotel’s reservation system, Cloudbeds,guarantees the best price and the availability of the rooms reserved. 
Rates confirmed arefor the number of guests listed in the confirmation, per room, per night, anddo not include additional charges for extra guests and will apply only to roomsbooked as part of the reservation.  Allrooms are not to exceed the designated number of guests per room and noexceptions will be made.  In some rareinstances, guests may be moved to a room or rooms of equal or greater valuewhen it benefits the guest(s).  Rooms maynot be available until after the designated check-in time.
 

Promotional CodePolicy- Promotional codes must be applied prior to confirmation of a reservation.  Requests to apply codes retroactively willnot be honored.  Codes applied must bereceived directly from an agent of the Hotel. If fraudulent application is suspected, the Hotel reserves the right tonot honor the code.

Non-Refundable Cancellation Policy- If thereservation is cancelled 30 days prior, then a full refund will beissued.  If the reservation is cancelled within 29 days, then the guestwill be charged for one night of their reservation and the remainder will be givenas a credit for the remaining amount to be applied towards room rates atthe Hotel within one year of the reservation date. Failure to contact the Hotel or show up before check-in time after the firstnight of a reservation will result in forfeiture of the entire reservation. If the guest leaves prior to the end of the reservation, the remainder of thereservation will be forfeited.
 

Change of Date Policy-Changes within 30 days of the reservation are subject to the non-refundablecancellation policy.  We will reasonably tryto accommodate guests’ requests for changes. 


Group Policy- For reservations made via ourGroup Package, a 50% deposit and a credit card on file are due in orderfor rooms to be held and for Hotel’s agents to work on the package and theperson in charge of the group must acknowledge with a signature that they haveread and understood the
reservationpolicies.  Groups of 10 or more are required to rent the entire andto order dinner and breakfast for their entire group at the Hotel’srestaurant.  Menu selections from the package must be made 30 days inadvance, otherwise the options will be selected for you.  Changes areacceptable up to 30 days prior to the reservation date, but on that 30thday, the remaining balance will automatically be charged to the credit card onfile and the reservation policies will apply hence forth.  If thereservation is cancelled 30 days in advance, then a fee of up to $200 may becharged to the credit card on file based on the work done by the Hotel’s agents. If the group has changed upon arrival, no refunds or credits will be granted. 

Act of God Policy- Inthe event of an act of God, the guest will receive a credit for the fullamount of their reservation to be applied to room rates only and must be usedwithin one year of the reservation date unless otherwise stated.  Thespirit of this policy refers to natural disasters and global pandemics and theresult of such calamities and not a lack of waves or poor weather. 

Credit Policy- Anycredit issued to a guest by an agent of the Hotel must be applied to room ratesonly and must be used within one year of the reservation date unless otherwisestated.  Credits are non-transferable. 
 

OTA Policy- All guestsof the Hotel are subject to these reservation policies regardless if an OTAsays otherwise.  If there is acontradiction, the guest must contact the OTA.   


Pet Policy- Dogs are allowed at theHotel. Any dog related damages will be automatically charged to the creditcard on file accompanied by an email with an explanation, photo evidence of thedamage if possible, and a receipt.

Smoking Policy- A $250 US fee will be assessedto the credit card on file if there is evidence of smoking in the guest’s room(s). An email notification will subsequently be sent to the guest including areceipt.

Privacy Policy- All guests’ contact information will not be sold to a thirdparty.
 Reservationpolicies are subject to change without notice.

PLEASE DO NOT USE GOOGLE MAPS FOR DIRECTIONS.  Please visit our website here for proper directions to the Hotel. 
Terms and Conditions


Rates and policies are subject to change.

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