Government travel restrictions and advisories
Please check for travel restrictions before booking and traveling to an accommodation. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed.  We are not responsible for the content of the public (government) websites. Government responses continue to evolve, so please check back often for updates and rely on your national and local government for the most current information.

Definitions
We, Us, Our: Ski Armadillo Ltd.You, Your: the person who is making the Booking, (the Group Leader) including any person or persons on whose behalf a Booking is made. Terms: words importing the singular shall include the plural and vice versa and the masculine shall include the feminine where the context so admits. All paragraph headings are for convenience only and do not affect the meaning or construction of these terms.

What We Do
Our job is to provide catered, semi-catered, and self-catered chalet accommodation, sometimes termed lodging, and to arrange any subsequent concierge services and amenities via third-party suppliers as agreed by You and Us. 

The Booking
These Booking Conditions contain all the provisions of your Booking with Us. They apply equally to You, the Group Leader, as to all guests staying in the Property and visitors You invite to the Property. Your Booking concerns lodging in a furnished property with services to be delivered by Us and such other third-party supplier(s) as may be requested. All bookings are governed by an agreed check-in time to the property on the day of arrival. Early arrivals and late departures will be accommodated where possible and must be agreed in writing prior to arrival. Unless otherwise agreed, if You do not comply with the check-out time, we reserve the right to withhold your Security Deposit and charge an amount to it equal to our additional expenses incurred.

Deposits and Confirmation
Any Booking will be valid and confirmed only upon receipt of:

• Payment of a Deposit and Full Payment

We reserve the right to cancel a Booking until such time that the above Conditions are met. 
Receipt by Us of the Deposit or Full Payment confirms the Booking and You hereby agree to these booking Conditions which are legally binding.

Balance Payment 
Full Payment of the balance is due on booking, before your arrival. If the Full Payment is not received at this point, we reserve the right to cancel your Booking and levy Cancellation Charges as detailed in Clause Alterations and Cancellation by You, below. 

Payment Methods
When due, Deposit and Full Payments can be made by: (a) Bank Transfer, (b) Visa/Mastercard, (c) Debit Card. Details will accompany your Provisional Booking confirmation. There is no surcharge for Visa, Mastercard, American Express and Debit Card payments.

Taxe de Sejour (Tourist Tax)
As per Swiss legislation, a tourist bed-night tax is levied, per person, per overnight stay for all stays within Switzerland. The costs are as follows;

• Adults: 4 CHF per night
  
• Children: 2 CHF per night (6 – 16 years)
• Infant: No cost (under the age of 5 years)

We collect all Tourist Tax payments, in advance from our guests, along with final invoice payment (10 weeks prior to travel date). Please note: It is therefore essential to provide full Group names and ages list, once booking confirmation has been made For more information on this, please refer to: www.verbier.ch/en/liste-news-1/news-258/

Insurance
It is a Condition of your Booking that You obtain suitable Travel Insurance from a reputable provider which must at least include the following;– Emergency Medical Expenses including, amongst other costs; mountain rescue, ambulance charges, and repatriation;– Cancellation of Your trip or Curtailment cutting short Your trip for any reason including Force Majeure, where such circumstances shall include, but are not limited to, war or threat of war, riot, civil strife, terrorism, industrial disruption, natural disasters, fire, technical problems, adverse weather and similar events beyond Our control.– Personal Liability to include, amongst other liabilities; damage caused by Your negligence and your Group’s negligence to the Property in which You are staying and may not include a clause which restricts actions being taken by a traveling companion other than family and must include contractual liability of the Group Leader for the actions of his/her party;– Travel and transfer delays which must include amongst other costs, additional costs incurred in the event of a delay;– Mountain Rescue must be included in the policy and in particular for off-piste skiing with or without a guide as it is possible to ski off-piste inadvertently. It must also not exclude any other activities you are likely to do during your holiday;– The policy must cover the period from the date of booking to the last day of your trip and must not have a clause allowing the Insurer to cancel except in exceptional circumstances e.g. fraud and misrepresentation.In the event that you fail to obtain suitable Travel Insurance, We shall not be liable for any costs incurred or claims made against Us due to Your failure to comply with this Condition. We cannot give any advice on Insurance. If you do not have your own Travel Insurance arrangements, we recommend you contact broker MPI via the following link: https://retail.mpibrokers.com/skiarmadillo

Security Deposit
In the case of all catered, self-catered and accommodation only bookings, You will be asked to pay a Security Deposit to cover any damage caused to the Property. You will be liable for any breakages, damage, or deterioration to the Property, adjacent properties or Our property during your stay caused by You or any member of the Group, Your employees, or Your visitors to the Property. These costs will be deducted from the Security Deposit. If the damages are greater than that of the Security Deposit, You will be responsible for these costs. We recommend that you ensure that your Insurance Policy covers Accidental Damage to the Property and its Contents, plus any Ski Armadillo equipment and belongings such as the vans. All additional costs will be charged at cost price plus TVA unless otherwise agreed.

Chargeable Service
Upon request, Ski Armadillo will make purchases on your behalf, both before and during your stay with us. You will be presented with a summary of these charges at the end of your stay, which will need to be settled prior to your departure from the Chalet. If payment isn’t made, then these charges will be deducted from the 10% security deposit amount submitted with this booking, as per clause 7. Chargeable services also applies to ‘no-shows’ for restaurant reservations we make on your behalf, as most restaurants ask for a deposit in advance. Please note: As part of this Contract you, as Signatory, hereby agree to guarantee payment for any chargeable services requested by any member of your group.

Ancillary Services
We may subsequently to your Booking arrange Services from third party suppliers; including ski instruction, ski passes, airport transfers, childcare, babysitting and any other third party services. Any booking We arrange for you with a third party will be subject to that party’s terms and conditions of business. You will be liable to pay the costs of any third party service, unless already pre-paid to Us. All costs must be settled prior to the end of your booking. We will not be responsible for any outstanding costs due to the supplier and We reserve the right to deduct any owed costs from the Security Deposit plus the cost of any taxes and credit card fees due. We do endeavour to ensure that all of our partners provide their services to the highest possible standards.

Use of Property
You shall use the Property only for the purpose for which it has been rented to you (personal lodging). It is forbidden to use the premises for any kind of commercial use during the rental (photo shoots, seminars, large parties etc.) unless expressly agreed in writing by Us or the Owner. You shall not sublet the Property in any circumstance whatsoever.

Your Responsibilities 
You will indemnify us for all losses and/or damage arising from any act or default on your part or the part of any member of your Group. You will ensure that you have in your possession all necessary valid travel documents. In making a Booking You agree to abide by the regulations and restrictions imposed on Us, as they might apply during your Booking and to accept their jurisdiction. We cannot be responsible if You are ejected from or refused entry to pre-booked accommodation due to infringements of regulations, offensive or illegal behaviour or the contraction of an infectious or contagious disease or illness. We would also reserve the right to cancel forthwith our Booking with You without any reimbursement in your favour in the event of you displaying unacceptable or illegal behaviour.You accept that You ski or enjoy other activities at your own risk within the restrictions imposed by the resort or other authorities. We do not have any responsibility for your actions or those restrictions.

Liability
Your Booking for the rental of the Property is with the Owner and for the delivery of services with Us as an Agent of the Owner, our own staff and as an Agent for independent service providers. To the extent that We are only an Agent, We shall have no liability whatsoever for any loss, damage, or injury suffered by you. The Owner and Ski Armadillo Ltd., to the extent that we are providing services to you with our own staff, and any independent service providers will not be liable towards You or your Group for:(i) events that are not directly caused by their or our negligence;
(ii) losses incurred due to your negligence or that of one your Group (e.g. not keeping valuables in the safe, not switching on the alarm, failure to comply with security measures recommended etc);
(iii) accidents or injuries caused by You or one of your Group’s negligence or lack of caution.

You will indemnify Us/the Owner for all losses and/or damage arising from any act or default on your part or the part of any member of your Group.

You accept that You ski and enjoy other winter sports at your own risk within the restrictions imposed by the resort or other authorities. We are not responsible for your actions and these restrictions. It is the responsibility of You and your Group to judge the suitability of the terrain you ski. If you or any member of your Group ski on terrain on the recommendation of or accompanied by a representative of Us, we will not be liable for any injuries, howsoever caused.

Security
You must occupy the Property conscientiously and avoid any carelessness or negligence. In particular, You must not leave the Property unlocked without supervision to avoid any intrusion. In general, You must use the Property and the furnishing therein as they should normally be used. There is an alarm in the Property.

Animals/Pets 
Animals/Pets are allowed on the Property. Please contact Us to discuss your requirements. If Pets are brought into the Chalet without our permission, then a penalty of CHF 1,000 will be charged.

Smoking  
Smoking is strictly prohibited in all Properties. We and the Owner reserve the right to remove any Group breaking this Condition from the Property without refund. In the event that smoking has occurred within the Property, an additional cleaning charge of CHF 1,000 will be payable to Us immediately. 

Complaints and Problems
We shall make every effort to ensure that you have a trouble-free stay at the Property. We shall do our best to resolve any problems as soon as reasonably possible once we have been informed of such. If You have reason to be dissatisfied with the Property or the service of a supplier, please contact Us and the relevant services supplier during your stay. All complaints need to be in writing, sent to: info@skiarmadillo.com 

Our Insurance
We are responsible for any injury or death, damage or loss of property if proven to be as a result of our direct negligence but not for any other accident, injury, or death, loss or damage that might occur.

Marketing and Brochures
We take every effort to see that the information contained in what we publish is accurate but all the information given is based on our best knowledge at the time that we incorporate it into our Booking documentation. If you would like us to check a particular point, please request it in writing. We will always try to give accurate information and quotations to enquiries on the telephone or by email but we can only accept responsibility for information confirmed by us in writing and signed by a duly authorized member of our staff.

Data Protection
To help us to process and fulfil your booking we need to use the information you provide (such as name, address, any special needs/dietary requirements etc). We take full responsibility for ensuring that proper security measures are in place to protect your information and are in accordance with local law. We must pass the information to the relevant suppliers of your arrangements such as Ski Schools, car hire companies, etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law. The information will not be sold to third parties. You have the right to access the personal data we hold for you, in order to do so please contact us. We may use this information to contact you with details of other products and services offered by Ski Armadillo. If you do not want this service please email us on info@skiarmadillo.com.

Use of Cookies:
To assist your navigation of this website and our prevention of fraud we may send “cookies” from this website to your computer. We do not obtain personal data from your computer or gather personal information about you unless you personally give information to our server. Furthermore computer viruses are not passed through the use of “cookies”. You may choose to disallow “cookies” via your browser but this website may not work properly as a result.

Google AdWords Remarketing is a Remarketing and behavioural targeting service provided by Google. It connects the activity of www.skiarmadillo.com with the Adwords advertising network.

We use Google AdWords Remarketing to advertise Ski Armadillo Verbier throughout the Internet. AdWords remarketing displays relevant ads to you based on pages of Ski Armadillo Verbier that you have viewed. It does this by placing a cookie on your machine. Importantly this cookie does not in anyway identify you or give us access to your computer. The cookie allows us to show you relevant adverts across the Google Advertising Network based on your previous browsing of www.skiarmadillo.com 

You can opt out of Google Adwords Remarketing by visiting https://adssettings.google.com/You can opt out of all third party cookie advertising by visiting Network advertising initiative opt out/

Confidentiality
The terms of this Booking are confidential and shall not be disclosed to third parties. We will respect the confidentiality of occupants and visitors to the chalet. For any special circumstances involving sensitive identities, you should make this explicit at the time of Booking.

Entire Agreement
The Booking, the list of Rules and Safety precautions of the Property and all applicable laws, constitute the entire understanding and agreement between you and the Owner for the short-term rental of the Property and between You, Us, the Owner and any independent service providers for the services.

We reserve the right to alter these Booking Conditions from time to time and will notify You of any changes as soon as reasonably possible. The amended terms and conditions will apply to any booking that commences after the date of such notification.

Jurisdiction
These Conditions and any Booking to which they apply are governed by Swiss law and the Swiss Courts shall have exclusive jurisdiction in respect of any claim or dispute arising out of or connected with them or any such contract. None of our employees has any power to vary the conditions contained herein.