Accommodations: Our thoughtfully furnished cabins feature spacious living areas, fully equipped kitchens, and private bathrooms. Embrace the warmth of our underfloor heating during chilly evenings, and unwind on your private patio, surrounded by the tranquil beauty of the woodlands.
Woodland Walking Trails: Explore the wonders of nature with our four well-maintained woodland walking trails. Wander through ancient trees, breathe in the crisp country air, and encounter the vibrant wildlife that call Hay's Wood home. The trails cater to all fitness levels, making them perfect for a leisurely stroll or an invigorating hike.
Coffee Lounge: Relax in our cosy coffee lounge and reception area. Whether enjoying ice cream in the sunshine, overlooking the lake on our large patio area, or soaking in the ambiance created by our open fire and atmospheric wooden beams—an ideal setting for socialising and quiet moments.
Boutique Gym: Maintain your fitness routine in our state-of-the-art boutique gym, surrounded by the beauty of nature. The gym is equipped with the latest exercise equipment, offering a rejuvenating space for guests to stay active and energized during their stay.
Highland Cows and Nature: Encounter the charm of our Highland cows and sheep grazing peacefully in the meadows surrounding the cabins. At Hay's Wood Retreat, we are committed to preserving the natural beauty of the area, providing guests with the opportunity to connect with local wildlife and appreciate the untouched splendour of the Norfolk countryside.
Nearby Attractions: We are conveniently located to many fantastic nearby attractions, most notably the prestigious Sandringham Estate. Hay's Wood Retreat is located near the historic town of King's Lynn and is a 10 minute drive from King's Lynn train station.
Escape to Hay's Wood Retreat for an unforgettable experience where luxury meets nature. Whether you seek adventure on our woodland trails or relaxation in the comfort of your cabin, our retreat provides the perfect setting for an idyllic Norfolk getaway. Book your stay now and create cherished memories in this peaceful slice of paradise. Step into nature, whilst sleeping in luxury.
Property Name: Hays Wood Retreat
Street Address: Setch Road, Blackborough End, King's Lynn
Apt, suite, floor etc. : Setch Road, Blackborough End
City : King's Lynn - Norfolk
Postal Code : pe32 1sl
Phone: 01553606000
Email: bookings@hayswoodretreat.com
Amenities
- Fitness center
- Meeting rooms
- Accessible Parking
- Buzzer / wireless intercom
- Carbon monoxide detector
- CCTV outside property
- Coffee Shop
- Designated smoking area
- Facilities for disabled guests
- Fire extinguishers
- Garden
- Guest accommodations disinfected between stays
- Guest parking
- Guests can opt out of daily room cleaning
- Heating
- Internet
- Linens, towels, laundry washed per local authority guidelines
- Non-smoking rooms
- Outdoor furniture
- Outdoor play equipment
- Picnic area
- Smoke alarms
- Smoke-free property
- Terrace
- Vending machine (drinks)
- Vending machine (snacks)
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 4:00 PM
Check-Out: 10:00 AM
Property and Cancelation Policies :
Full Charge - Full Deposit - If canceled within 1 days of arrival
Terms and Conditions
Check-in -
You can check-in to Hay's Wood Retreat any time from 4pm, if you are due to arrive after 5pm then please give us a call, cottage keys will be available at reception when open or alternatively in a key safe. If reception is closed. Details of the key safe if applicable will be sent to you closer to your arrival date. Please note that check-in cannot be completed until full payment has been received. A cottage key is provided at check-in time, along with a blue gate fob, that allows access in and out of the main electric gate. Any keys or fobs that are lost will be charged for. During check-in via reception, our receptionist will provide you with any information which may be required during your stay such as the location of near-by shops, good places where you can eat, sights you may like to see, places to go at night, etc. Always ask our receptionist for anything that would make your stay more enjoyable and convenient. If you are collecting keys from one of our key safes, there is a welcome book provided in every cottage for information you may require
Check-out -
Check-out is at 10am - You can check-out of Hay's Wood Retreat on or before 10am. Later check-out times may be requested, a charge of £10 per hour applies up to a maximum of 2 hours (subject to availability) At check-out time please drop your keys back to reception, or alternatively pop them in the post box at the front of the reception building. Please note that a more detailed inspection of the cottage is usually made after the check-out time and we reserve the right to make charges for any damages or breakages found before the accommodation is occupied again. Extending Your Stay - After you have booked your stay with Hay's Wood Retreat, you can extend your stay (depending on availability) by simply letting us know before you arrive. If you are already staying with us and you would like to stay longer, please let us know at least 24 hours before your check- out date. We will do our best to accommodate you subject to availability.
Cancellation –
Guests can receive a full refund up to 1 up day before their booking at Hay's Wood Retreat
For event cancellation please see our event policy.
Minimum Age Policy -
To book a cottage at Hay's Wood Retreat, the lead booker must be 18 or over.
Standard Booking Price -
The Standard Booking price at Hay's Wood Retreat includes the following:
- VAT
- Utilities (water and electricity) (Extra charge applies for electric car charging points
- WIFI
- Towels, bed linen and hairdryer
- Cleaning before and after your stay
- All apartment amenities and facilities as mentioned on our website pages and in our correspondence
When you make a reservation with Hay's Wood Retreat, you are booking a cottage type (not a specific cottage). Each cottage type includes similar layouts of similar size and equipment; however, interior design can be different. We will process your booking within 24 hours of receiving your request. Please note, your booking has not been confirmed until you receive a confirmation email from Hay's Wood Retreat.
Damages -
During your stay, the cottage and all equipment and furniture should be treated with care and kept in order. Immediate notification to Hay's Wood Retreat will be expected of any damages or breakages in the cottage. You (the lead booker) is financially responsible for any damage to the cottage. This includes losses caused by you (the lead booker) or a third-party negligent actions and behaviour, a detailed review of the condition of the cottage and all equipment and facilities will be made soon after check-out and before another guest occupies the cottage. The lead booker is responsible for any damages or breakages found that are over and above normal wear and tear and usage. In this case, a detailed statement of damage along with an invoice for the repair or replacement cost will be sent by email immediately.
Smoking Policy -
No smoking is permitted within our cottages at Hay's Wood Retreat, or event centre, this includes the use of electronic vapes and e-cigarettes. No illegal substances should be brought or consumed on the site. Smoking is permitted on the cottage patios, however, please ensure the cottage doors are closed, to prevent smoke and ash from travelling inside. All cigarettes should be extinguished using the ash trays provided, Ash trays should be regularly emptied, in to the wheelie bins situated in the outside bin store. No ash trays, should be emptied in the cottage bin inside. Smoking is not permitted on the event centre patio or any of the grounds, due to the risk of fires and the harm this could cause to our wildlife.
Alcohol Policy -
Hay’s Wood Retreat does not have an alcoholic bar on site, any alcohol brought to the site must be consumed within your cottage or on the cottage patio. Alcohol cannot be consumed on the grounds or within the event centre.
Dog Policy -
No more than 2 dogs are allowed in a pet-friendly cottage at Hay's Wood Retreat. No dogs are allowed in the event centre or in a non-pet friendly cottage (accept for assistance dogs). No breed which is on the dangerous dog list is allowed to stay on our site. The owner is responsible for their dog at all times. All dogs must be kept on a lead at all times when out of the cottage and walking in the grounds. All dog waste must be put into the dog bins provided. Hay's Wood Retreat has the right to ask you to leave if your dog is continuously barking and disturbing others or showing any signs of aggressive behaviour to any persons or our live stock. No dogs are allowed on any furniture within the cabin, including beds. Owners, need to bring all dog bedding and feeding bowls for their pets.
Termination Policy -
Hay's Wood Retreat have the right to terminate the booking if -
- More guests stay in the property than agreed
- Excessive noise is made after 11pm or before 8am either within the cottage or on the grounds
- Subletting
- Pets to be found in a non-pet friendly cottage
- Anyone uses aggressive or abusive behaviour
- Anyone is under the influence of illegal substances, or excessive alcohol, or partaking in any illegal activity
- Anyone is burning any naked flame (excluding a cigarette) or using explosives which includes firework.
No Room Cleaning Policy -
Room refreshes will not be offered during stays. Should you need fresh towels or linen, please call reception (additional charges may apply)
Guest Safety Policy -
As part of our commitment to guest safety, employees will not disclose the identity, or cottage number or presence of a guest to anyone other than appropriate legal services. This includes the taking of or delivery of messages or indirect forwarding of phone calls. It is the responsibility of guests to communicate their presence and cottage number to any person they wish to receive calls or visits from. CCtv cameras are used throughout the site, and anyone on our property may be recorded
GYM USE Policy -
Hay's Wood Retreat assumes no responsibility for any personal bodily injury incurred while using the gym/fitness centre facilities, where available. If you use the gym/fitness centre facilities, you do so at your own risk. A gym disclaimer must be filled in before the first time of using the gym. Anyone using the gym must be 16 or over.
Parking Policy -
There is parking for one vehicle next to your cottage at Hay's Wood Retreat, any further vehicles must be parked in the main carpark once you have unloaded. Strictly no parking on any of the grass areas, HWR have the right to remove any vehicle that is parked on the grass. All vehicles are left at the owner’s risk.
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