Rental Contract
Please keep in mind you are traveling to a Vacation Rental that does not have a front desk on site.  You can reach someone during office hours at (928)445-7321, after hours you will be required to leave a voicemail and we will return calls pertaining to emergencies.
Office Hours: Generally - Monday thru Friday 9:00am to 5:00pm

Pet Fee/Policy:
             *$20.00 per night for 1 pet
             *$5.00 additional per night after the 1st pet
             *We do not allow more than 4 pets per cottage
             *No Cats

Payment Policy:
            *50% Non-refundable Deposit will be collected at the time of booking (if not collected within 24 hours the reservation is subject to cancelation)
            *Remaining 50% will automatically be collected 14 days prior to your arrival date

Parking:
           *Our parking lot is small, no trailers, rv's or other oversized vehicles will be permitted without prior contact to the property.
           * 1 parking spot per unit is provided, please ensure you have parked in the correctly number spot throughout your stay

Smoking: All Units are Non-Smoking inside, smoking is okay outdoors with Cottage windows and doors shut to avoid smoke getting inside.

Quiet Time: 10:00pm to 8:00am

Property Layout: Please visit the following link for questions (copy and past following link into a new tab to avoid loosing your transaction)    http://www.applecreekcottages.com/property-map.html

The registered guest ("the Guest, Guest(s) or You"), in consideration for the accommodation provided by Apple Creek Cottages ("the Company"), agrees to abide by and be bound by the following rules, regulations, and policies of the Company.

Information for AirBnB guest: In cases where policies or agreements in the Airbnb rental contract conflict with the statements made in the Apple Creek Cottages Agreement, the policies in the Airbnb agreement will supersede the statements made below (ex: clause II). The Guest agrees to settle all disputes and fees for violations to the rental contract promptly through Airbnb.

 

Apple Creek Cottages Contract

Dear Apple Creek Cottages Guest!

Thank you so much for making a reservation with Apple Creek Cottages.

We can't wait to be the host for your fantastic stay! We at Apple Creek Cottages are ecstatic to provide a wonderful cottage that boarders the National Forest but is only 1.5 miles from Downtown Prescott. Enclosed in this document is our rental contract for your stay. We have split this into 3 sections for your ease of reading and reference. Enclosed you will find:

Our Rules for staying in our vacation rental

Our Vacation Rental Reservation Policies

Payment and Legal Policies

Please carefully review this contract and contact Apple Creek Cottages immediately with any questions or concerns concerning your reservation.

The registered guest ("the Guest, Guest(s) or You"), in consideration for the accommodation provided by Apple Creek Cottages ("the Company"), agrees to abide by and be bound by the following rules, regulations, and policies of the Company.

The Rules

Our Guests are guests of both Apple Creek Cottages and the Residential Community they are staying in! Please respect the local community and our company by abiding by the following rules to ensure a comfortable and carefree stay with Apple Creek Cottages!

1. Our Guest(s) agrees to respect property's permanent residents, rules and staff*

2. Our Guest(s) agree to NO SMOKING of any substance in the unit.*

3. Our Guest(s) are responsible for actions of ALL GUESTS and Authorized Visitors occupying the property at all times.

4. Our Guest(s) agree to abide by occupancy requirements for their specific Vacation Rental and seek authorization for additional Visitors.

5. Our Guest(s) understand that onsite building staff is not affiliated with Apple Creek Cottages Vacation Rentals and may not be willing to assist the guest. Please call Apple Creek Cottages at (928)445-7321 for assistance and we will do our best to help!

6. Our Guest(s) agree to leave pets (and service animals) at home, without prior written authorization from Apple Creek Cottages, No Cats will ever be approved.*

7. Our Guest(s) agree to only attempt to enter their Vacation Rental during the time period reserved and only after this contract has been signed.

8. Our Guest(s) agree that Apple Creek Cottages is authorized to pursue compensation for negligent or willful violations of the Rental Contract.*

9. Our Guest(s) understand they are responsible for all contents in the unit from check-in until check out. Guests will be responsible for any damage to any contents that occurs during their stay.
10. Our Guest(s) understand that there is only parking for 1 vehicle per Cottage and that other parking spots are reserved for residents.
11. Our Guest(s) understand the Quiet Time of 10:00pm to 8:00am and will respect the other vacationers and residents around them.

Thank you so much for observing our rules and allowing us to provide fantastic accommodations while maintaining an outstanding relationship with local residents. We hope you have a phenomenal stay if you need any assistance, please do not hesitate to call our office at (928)445-7321.  Office hours are generally 9:00am to 5:00pm with the exception of emergencies, holiday and local event days.

*Please see associated Fee Chart at end of document

Vacation Rental Reservation Policies

This section details rules and what to expect as part of a Apple Creek Cottages Reservation.

VACATION RENTAL - Apple Creek Cottages groups vacation homes by comparable room type. Furnishings and Floor plans may differ from pictures on advertisements however Apple Creek Cottages will provide a vacation rental in the purchased property with comparable floor plan, square footage and features. Specific views and unit numbers are not guaranteed unless specified in advertisement.

WHAT WE SUPPLY - The property is, unless otherwise noted on our website, equipped and set up as a fully furnished property that will include bedspreads, linens, blankets, pillows, towels, a standard equipped kitchen, TV(s), furnishings. We may not have all the items you may be accustomed to having in your home. If there is a special type of item you are accustomed to using please provide for those items by bringing them with you. Occupancy is based on sleeping capacity; each property may not have ample dining/living room seating to match bed capacity. You should bring personal items such as bath soap, shampoo, and toiletries. We are not a hotel, and are unable to supply additional items like a hotel may be able to.

PARTY/NOISE COMPLAINTS - Please respect the people that call this building home. Parties and noise complaints are taken VERY seriously. If a noise complaint occurs, guest will be notified via email or phone. Apple Creek Cottages may send a staff member to unit to verify complaint, warn guests of complaint and make a report on activities and number of occupants in unit. Guests in violation of occupancy limit or party rules may be removed from unit. If a second noise complaint is received after the initial warning, guest will/may be immediately removed from the property. Guests evicted from property will have their reservation considered as cancelled by the guest and additional penalties may apply* If the police are called to a property for any reason relating to any disturbance, occupancy issues, noise, or lewd behavior, the Guest will be charged a fine of $2,000 in addition to the normal costs of rental and any damage to the property.*

MAINTENANCE - Please report any maintenance issues to Apple Creek Cottages at (928)445-7321 as soon as they are identified. If a maintenance issue occurs that cannot be fixed in a reasonable amount of time, and significantly affects the Guests stay, The Company reserves the right to refund at its discretion or relocate Guests to another property. Guest will be responsible for all willful or negligent damages to vacation rental furnishings, features and property. Housekeeping issues are to be addressed immediately upon arrival, but in no way void this contract. Apple Creek Cottages must be contacted immediately and the situation will be assessed at that time.

The credit card provided for the Guest's reservation will be charged for all damage or loss including but not limited to, for any act of intentional or negligent destruction, pet damage, re-keying, damage to property outside of unit or penalties resulting from noise complaints, parties in unit, excessive dirtiness upon checkout, unauthorized pets, smoking or occupancy violations.

To avoid erroneous blame or if an accident occurs, please report the details and leave the rest to Apple Creek Cottages. Guests must immediately report an incident causing damage or loss to the unit by contacting Apple Creek Cottages via phone or email.

INTERNET/CABLE - The Company provides complimentary wireless internet and cable TV with all properties as a convenience for The Guest. If The Guest has any problems accessing the internet, please notify Apple Creek Cottages immediately. Please note that internet connectivity issues are often outside of The Company's control. While we will do our best to work with the Internet Service Providers to resolve connectivity issues as quickly as possible, we are at the mercy of the service providers to resolve issues. As this is a complimentary service, no refunds will be assessed for internet connectivity issues.

WEATHER - The Company does not provide refunds due to issues beyond The Company's control such as weather. Please note that in some cities, not all properties have air conditioning. Please be sure to inquire whether or not your unit has A/C and the specific configuration (central vs wall) prior to your arrival. We also suggest consulting the local weather authorities prior to arrival.

Please view our frequently asked questions on our website

Payment and Legal Policies

This section details rules and requirements for making and maintaining a reservation with Apple Creek Cottages.

PURCHASE AGREEMENT - By Providing Payment information, the Guest(s) has agreed to purchase a reservation from Apple Creek Cottages. The Cancellation Policy and Rental Agreement signing period begins at the time of this purchase agreement. If Apple Creek Cottages is unable to provide available dates in purchased rental property, Apple Creek Cottages is obligated to provide a comparable alternative. If Apple Creek Cottages is unable to provide a comparable alternative, Apple Creek Cottages will refund the purchase to the Guest(s).

AIRBNB, BOOKING.COM, EXPEDIA (& AFFILIATED EXPEDIA SITES, HEREIN AFTER REFERRED TO AS EXPEDIA) GUESTS - Guest who book through Airbnb, Booking.com or Expedia make their purchasing agreement through Airbnb, Booking.com, or Expedia respectively and Apple Creek Cottages will adhere to rules governing their purchase. Rules in the Airbnb, Booking.com or Expedia Terms of Service pertaining to a Apple Creek Cottages which contradicts this Rental Agreement will supersede the Apple Creek Cottages Rental Agreement including but not limited to Cancellation, Purchase Agreement, Fee Arbitration and Changes to Reservation.

CANCELLATION POLICY - At the time of booking, a 50% deposit of total rental charges is made. The Guest has 24 hours from making the reservation to cancel the booking for a full refund. After 24 hours, the 50% becomes nonrefundable. *Exceptions - bookings made within 72 hours or less of the arrival date will not be refunded at any time. 14 days prior to arrival, we automatically collect the remaining balance, and the total is nonrefundable if cancelled. If reservation is cancelled within 14 days of arrival, Apple Creek Cottages will seek to rebook the property and will reimburse the Guest for what we were able to re-book the unit for. Reimbursement will be assessed the day after the check-out of the cancelled reservation.  If you no show on day of arrival, you will be charged in full for your stay and the remainder of your reservation will be canceled.  Any changes made to your reservation dates within 14 days of arrival will also be considered a cancellation in which you are subject to be charged in full for your reservation.

CHANGES TO RESERVATION - Changes to Reservation dates without penalty more than 30 days prior to arrival are allowed at the discretion of Apple Creek Cottages. A 50% cancellation fee for cancelled nights may be applied. Changes to Reservations dates within 30 days of arrival are considered cancelled and are subject to the above cancellation policy.

NO SHOWS - Any guest who do not show up on the first day of the reservation will have the remaining night's of the reservation canceled.  The cancelation will be considered to have been made by the guest and no funds will be returned.  For certain situation's if the guest has contacted the Company via email to notify the Company that the Guest will not be making the first night of the reservation at the Company's discretion the Company will either cancel or not cancel the remaining nights of the reservation.  This decision will be sent back to the guest via email.

RENTAL AGREEMENT SIGNING PERIOD - Apple Creek Cottages may consider a reservation as cancelled by the Guest(s) if the Rental Agreement is not signed within 3 days of the Purchase Agreement being made or before the arrival date, whichever range of dates is the shortest. Cancellation of Purchase Agreement due to Guest(s) declining to agree to this Rental Agreement must occur within the 24 hour Cancellation period to avoid penalties.

PUBLIC RECORDS CHECK- At the time of booking guest's name and birthdate may be submitted to a basic public records search by request of the building owners. Only the results of the search, Guest(s) names, assigned unit number and reservation dates will be submitted to the building owners. No other information will be shared. Apple Creek Cottages reserves the right to cancel a purchase agreement at the request of building owners. In the event of this cancellation, Apple Creek Cottages will refund the stay in full. Apple Creek Cottages may separately provide name(s) of Guest(s) authorized on premises to property staff.

COLLECTION OF PAYMENT - Apple Creek Cottages may consider the purchase agreement as cancelled if initial deposit cannot be collected within 24 hours. Apple Creek Cottages may consider the reservation as Cancelled by the Guest if payment in full cannot be collected on the payment due date. Apple Creek Cottages will make a good faith effort to contact guests and collect payment prior to cancellation. Reservations cancelled in this way will forfeit their deposit.

LIABILITY - The Company is not responsible for any personal effects of The Guest that may disappear from the suite. The Company maintains insurance on the structure and those items belonging to The Company. The Guest is responsible for insurance on all of Guest's personal items. The Guest will be fully responsible for all damage to the suite or contents during their stay. In the event that the suite becomes un-rentable through any action of The Guest, then The Guest agrees to pay the nightly rate as specified in the "Rates" section until the suite may be put back into a rentable condition, in addition to being responsible for any damage caused by Guest, their invites, or other persons. The Guest agrees to indemnify The Company and hold it harmless from any injury or damage resulting to The Guest, their invites, or other persons, their personal property, the suite, its contents, or the property, occurring in the suite itself or in any common areas including, but not limited to, walkways, parking lots, recreational areas, and courtyard area that may be used by The Guest, their invites, or other persons. The total liability to The Company from any loss to The Guest due to interruption of essential services, fire, or other occurrences that renders the suite unusable will be only those days of rental that The Guest has prepaid and not used.

USE OF PREMISES - The suite and associated common areas shall not be used for ANY unlawful or illegal purpose. The Guest agrees to keep the suite in a neat and orderly condition. No nails, screws, or other items are to be driven into any portion of the suite. Only the number of persons indicated on the front side of the "Check-In Statement" are allowed to occupy the suite. The suite is to be used for residential purposes only. No commercial, industrial, or retail activity can be conducted in the suite. Apple Creek Cottages is not responsible for any amenities or services that are closed, out of service, or cannot be used for any reason, and monies will not be refunded for such events.  The courtyard and other common area(s) at Apple Creek Cottages are not to be used for parties or events at any time.  

MISCELLANEOUS - No tenancy is created by this agreement. All property rights remain with The Company. The Guest agrees that The Company or other lawful authority may evict The Guest, without notice, for any reasons such as, but not limited to (1) failure to leave the unit at the designated check-in or check-out (unless extended according to the terms of this agreement and authorized in advance by The Company), (2) nonpayment of rental or other charges, (3) violation of any rule in this agreement, (4) violation of any rules of the housing development, condominium association, or apartment complex in which the suite is located, (5) any unlawful act of The Guest. The Guest agrees to hold The Company harmless for any eviction. The liability of The Company is limited to unused rental paid by The Guest. The Company has 10 working days in which to mail or credit charge card for this unused rental to The Guest.

FEE SCHEDULE

Unauthorized Late Check Out - $125/hour after 10.a.m local time

Smoking - $1000 + all repair costs to restore property, as a result of any cigarette, e-cigarette, marijuana, cigar, or any smoking of any kind inside the unit.

Excessive Cleaning - $125/Hour for cleaning over and above 2 hours

Unauthorized Pets - $1000 + all repair costs to restore property

Broken/Missing Items - Varies from item to item to include repair or replacement, as appropriate

Removal from Unit: up to $2,000 fine plus any damages to Apple Creek Cottages

No breach of any term of any of the rules contained in this agreement or the rules of the housing development, condominium association, or apartment complex will be deemed and taken to be a waiver of any other breach of this agreement. The Company makes no warranties, expressed or implied. If any provision of this agreement is determined to not be valid or enforceable, the remainder of this agreement will not be affected and each provision will be valid and enforced to the fullest extent of the law. The Company reserves the right to move The Guest to a comparable suite at any time during this agreement should circumstances beyond the control of The Company arise.

For the mutual convenience of the parties, it is understood and agreed that by making payment as requested, I (the Guest) shall have acknowledged and consented to all terms and conditions of this agreement, on behalf of myself and those in my party. The date of this agreement is the date the reservation is made.

AGREED AND UNDERSTOOD BY COMPANY AND GUEST(s).