Property Name: 73 Oakley Square
Street Address: 73 Oakley Square
City : Camden Town - Greater London
Postal Code : NW1 1NH
Contact Name: Angelo Grossi
Phone: +44 20 3872 3888
Amenities
- 24-hour check-in
- CCTV in common areas
- CCTV outside property
- Contactless check-in / check-out
- Express check-in / check-out
- Family rooms
- Fire extinguishers
- First aid kits
- Heating
- Internet
- Invoices
- Non-smoking rooms
- Private check-in / check-out
- Security alarm
- Smoke alarms
- Smoke-free property
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 3:00 PM
Check-Out: 11:00 AM
Property and Cancelation Policies :
A cancellation is free of charge if done eight days prior to arrival before 03:00 PM (hotel local time). Penalty charge for late cancellation is the full reservation costs if done within 7 nights before arrival on flexible rates.
In case of Non Refundable rates no refund will be granted regardless from the time of booking.
Guarantee Policy
A valid credit card is required to guarantee the reservation
Children Policy
Full charges apply to children aged 16 years and older.
Check In Policy
Check-in time is from 3:00 pm until 7 pm and check-out time is before 11:00 am.
Security Deposit: As a reminder, 7 days prior to your arrival, you are required to pay a security deposit of £350.00. You will receive instructions from us on how to make this payment therefore please keep an eye on your messages.
The security deposit will be refunded upon your departure subject to a damage inspection of the accommodation and your deposit should reach back to your account within 5-7 working days from your departure. If the security deposit is not received as per our terms your booking may be cancelled and no refund will be given.
On arrival, you will be required to complete a registration form and to provide an ID for yourself and accompany guests along with the original credit card used to pay for the stay. Failing to comply with our checks will result in delaying or not being able to check-in into the booked accommodation. Should someone else pay on your behalf, they might be required to complete an authorization form in advance of the check-in day.
House Rules
If you stay beyond your agreed check-out time you will be liable to pay for an extra night at the actual daily rate. If there is another reservation due to arrive in the same apartment the late check-out won’t be guaranteed and will be subject to availability.
The cleaning fee covers cleaning and preparation of the property for your stay as well as a set of fresh linen and towelling provided for each guest. This includes one set per stay, replaced every 7 days. On your first week the linen will be replaced on your 4th night. Should you require additional fresh linen anew pack will be arranged and this will be charged at £40 per pack regardless from the items used. Each pack contains fresh linen, large and small towels.
Any sort of parties, gatherings, or events are strictly not permitted, the apartment is for accommodation purposes only for the guests staying. This property is located in a residential area and guests are asked to refrain from excessive noise or any activity that would disturb the neighbours. If it's been reported that there are any parties or events or noise disturbance then you may be required to leave the property immediately without the remaining nights being refunded. There is a charge of £500 if any evidence of a party, gathering, or event at the property has been found exclusive of any charges relating to damages or additional cleaning costs to get the apartment in good order again. We trust you will respect the property and our neighbours during your stay.
You are required to keep the place reasonably clean& tidy
No dirty dishes leftover or excessive rubbish to be disposed of as this is not included in the cleaning charge. If the place is very messy or untidy or there is excessive rubbish to be disposed of then we will need to request an extra cleaning fee priced accordingly depending on labour costs.
There is a strictly no smoking policy inside or in any outside spaces (which includes garden spaces, balconies, terraces, or patios) belonging to the accommodation, if this policy has not adhered to a charge of GBP 150.00 will be applied.
Lost keys, damaged keys, or getting locked outwill incur a charge of £50 each replacement. If you have locked yourself out after 7 pm the fee will be £100.
We do not accept Cash payment.
Pet Policy
Pets are not permitted, except for seeing and hearing dogs.
Services and amenities Included in the rate (7 nights minimum stay or more):
Weekly Amenities: Milk pots, Coffee Sticks, Cookies, Tea bags, 1 still water, 1 sparkling water complimentary.
Fresh Linen: replenished weekly (on 4th night during first week and every 7 days thereafter).
Full cleaning: once a week on 4th night during first week and every 7 days thereafter.
Daily room freshen up service: upon request and free of charge (emptying of bins, general tidy up, sweep) to be booked at least 24 hrs in advance.
Extra daily full cleaning including fresh linen replacement and amenities refill: £100
Extra Linen Pack requests*: £40 per person
Extra Amenity Pack requests*: £20 per person ·
*to be booked at least 24 hrs in advance
Terms and Conditions
URBAN H LIMITED T/A 73 OAKLEY SQUARE TERMS AND CONDITIONS
These Terms are applicable to all Contractsof any kind made by Urban H Limited (T/A 73 Oakley Square) and itsclients (“the Clients”) and apply to all reservations, bookings and agreementsfor accommodation, dining, and use of all services at 73 Oakley Square.Clients are invited to read these provisionsand note their responsibilities, arrangements for payments, cancellation termsand limitations on the liability of 73 Oakley Square. The Contract is conditional onthe payment of the Deposit.
TERMS OF SUPPLY
1. INTERPRETATION1.1 In these Conditions: “Arrival” means the date on which the Services are to be provided or shall start to be provided by 73 Oakley Square; “Client” means the person for whom 73 Oakley Square has agreed to provide the Services in accordance with these Terms; “Contract” means the contract for the provision of the Services including these Terms as appropriate; “Deposit” means the payment specified in clause 5 and Schedule; “Services” means the provision of accommodation and/or supply of food and beverages and other Services by 73 Oakley Square for the Client described in writing by 73 Oakley Square and on its website or in its brochure. “Schedule” The Schedule of deposits and payments and cancellation terms annexed to this Agreement; “Standard Charges” means the charges shown in any brochure of 73 Oakley Square or other published literature relating to the Services in force from time to time; “Terms” means these terms and conditions. “Group” a group booking comprises six rooms or more and may also include other contracted services and use of 73 Oakley Square's facilities The headings in theseTerms are for convenience only and shall not affect their interpretation.
PROVISIONALRESERVATION AND CONFIRMATION OF RESERVATIONS
If 73 Oakley Square confirms the reservation this Contract is conditional on the Client supplying credit card details and theauthority for charges to be deducted (including cancellation charges) on thepayment terms outlined in the Schedule.If credit card details and payment authorityis not given to 73 Oakley Square by the Client thensubject to any outstanding obligation due to 73 Oakley Square from the Client theContract will cease to be of effect. The Services that are the subject of theprovisional reservation will be released and resold without any furthernotification to the Client.SUPPLY OF SERVICES
73 Oakley Square shall provide the Services tothe Client subject to the Contract.The Client shall at its own expense supplythe Marloes with all necessary data or other information relating to theServices within a sufficient time to enable 73 Oakley Square to provide the Servicesin accordance with the Contract. The Client shall ensure the accuracy of allsuch information. Specific information requirements are contained in theSchedule. 73 Oakley Square may at any time without notifying the Client make anychanges to the Services which are necessary to comply with any applicablesafety or other statutory requirements, or which do not materially affect thenature or quality of the Services. 73 Oakley Square does not condone any form ofbullying or harassment in the workplace. If the harasser is a guest or avisitor to the hotel, the employee should instead convey promptly and clearlytheir feelings of discomfort to a manager and explain if it is interfering withtheir work. The manager will then deal with the matter in the most appropriatemanner. The employee is strongly discouraged from raising this personally withthe guest.CHARGES
The charges payable by the Client shall be detailed in writing by 73 Oakley Square. If no charges are specified or additional and varied Services are provided to the Client, the Client shall pay the Standard Charges at the prevailing rate on the day the Services are provided and any additional sums which are agreed between 73 Oakley Square and the Client for the provision of the Services. 73 Oakley Square may vary the Standard Charges from time to time. All charges quoted to the Client for the provision of Food and Beverage Services are inclusive of any Value Added Tax at the applicable rate at the tax point unless otherwise stated.WEBSITE INFORMATIONAND PRICES
73 Oakley Square information may contains technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. 73 Oakley Square does not assume responsibility or liability for any such inaccuracies, errors, or omissions, and shall have no obligation to honour reservations or information affected by such inaccuracies. 73 Oakley Square reserves the right to make changes, corrections, cancellations, and/or improvements to 73 Oakley Square information, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.DEPOSIT PAYMENTS
The different requirements for Deposits are set out in the Schedule and Welcome Letter sent.PAYMENT
The payments to 73 Oakley Square to be made by the Client (including Deposits) are to be made on the date(s) and in the amounts to be calculated as specified in the Schedule. If any services under the contract are varied prior to arrival then the payment made will reflect the latest details contained in the written details of 73 Oakley Square. Any additional charges due to 73 Oakley Square from the Client for the Services shall be paid by the Client on the presentation of an invoice. At the time of booking or before arrival, a full amount pre-payment can be taken for all non-prepaid accommodation bookings within 7 days of arrivals including the security deposit of £350 .For all guests arriving at the hotel, 73 Oakley Square reserves the right to pre-authorise a credit card in the amount of the total spent on room and incidentals. The hotel reserves the right to top up the amount held through the stay if required. If you are unable to provide 73 Oakley Square with a credit card on check-in, a debit card can be used and a full prepayment will be required on arrival. Non-Refundable Rates: Please note payment can be taken from your credit card at any time after the booking is made. Standard Rates: Please note payment must be taken at any time and within 7 days from the booking arrival date. Security Deposit: this must be taken 7 days before arrival or check-in won't be granted and your booking could be cancelled. A member of our Team will be in touch with you shortly after the booking is made in order to proceed with the payment of your reservation. Please kindly be informed that your reservation will only be confirmed once the payment has been received. This payment is not refundable in the event of any amendment or cancellation. Cash Payment is not accepted – a valid credit or debit card must be provided and adequate authorisation taken. All charges are to be settled prior to the client arriving at the hotel. The client is deemed to have authorised the settling of all outstanding charges which can be processed by the Hotel using any creditor debit card details held on file. Commission payments will only be made by 73 Oakley Square for rooms reservations that are not more than 12 months past the guest departure/ reservation date. The commission invoice must be received within six months of the departure/reservation date.CANCELLATION CHARGES(‘NO SHOWS’)
The Client agrees to pay charges to 73 Oakley Square in the event of cancellation of the Services or if the Client and/or their guests fail to take up the Services at the time and on the day specified in the Contract. The cancellation charges are calculated by reference to the Scheduled provided. 73 Oakley Square will provide a cancellation number to a Client in the event of the Client making a cancellation and that number must be used in any future dealings with 73 Oakley Square.VARIATION IN SERVICESREQUIRED
Any variation of numbers, accommodation requirements specified for the Services or other changes or additions must be agreed upon by the Client and 73 Oakley Square in writing.LIABILITY OF 73 OAKLEY SQUARE
When 73 Oakley Square supplies the Services which includes any services supplied by a third party, 73 Oakley Square does not give any warranty, guarantee or other terms as to their quality, fitness for purpose or otherwise, but shall, where possible, assign to the Client the benefit of any warranty, guarantee or indemnity given by the person supplying the services to 73 Oakley Square. 73 Oakley Square shall have no liability to the Client for any loss, damage, costs, expenses or other claims for compensation arising from any instructions supplied by the Client which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of the Client. Except in respect of death or personal injury caused by 73 Oakley Square's negligence, or as expressly provided in these Terms, 73 Oakley Square shall not be liable to the Client by reason of any representation (unless fraudulent), or any implied warranty, condition or other terms, or any duty at common law, or under the express terms of the Contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of 73 Oakley Square, its servants or agents or otherwise) which arise out of or in connection with the provision of the Services (including any delay in providing or failure to provide the Services) or their use by the Client, and the entire liability of 73 Oakley Square in connection with the Contract shall not exceed the number of 73 Oakley Square's charges for the provision of the Services, except as expressly provided in these Terms.CANCELLATIONS BY THE HOTEL
The Hotel may cancel the Booking:- If the booking might prejudice the reputation of the Hotel;
- If the Hotel becomes aware of any deterioration in the Client’s financial situation such that the Hotel reasonably considers the Client may not be able to fulfil its material obligations under the Agreement; or
- If the Client fails to pay any sum when due including the security deposit 7 days prior to arrival.