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The Acanto Hotel & Condominiums is just steps to the beach in a private setting with tropical gardens, swimming pool, sun deck with lounge chairs, towels, and pool amenities. Our roof top area provides a BBQ, table, chairs, lounge chairs and the most beautiful views of the Caribbean Sea for all guests to enjoy.Our 1, 2 and 3 bedroom fully equipped private accommodations are set in an atmosphere that will delight couples and families alike offering all the comforts of home yet all the services of a luxury hotel.Our luxury accommodations in Playa del Carmen are spacious, modern and include King, Queen or Twin beds, marble bathroom marble floors, granite kitchen, state of the art appliances, central air conditioning, ceiling fans, security safe, plasma tv, terrace, garden and courtyard views and so much more.We also offer Penthouse Suites with private roof top area, BBQ, table and chairs and the most magnificent views of the Caribbean Sea.Acanto is located just one block from the beautiful white sandy beaches and a half block from the famous 5th Avenue of Playa del Carmen, which offers a wide variety of shops and restaurants.The nearby attractions include everything from tours and day trips to fantastic snorkeling and diving excursions, the Mayan ruins such as Chichen Itza, Tulum and Coba, golf courses, world-class restaurants and shops.


Address 1: 16 Street nte

City: Playa del Carmen - Quintana Roo

Postal Code: 77710

Contact Name: Matthew Schilowitz

Phone: +52 984 873 1252 / 1 888 331 2177

Email: reservations@acantohotels.com

Amenities
  • Baggage storage
  • Elevators
  • Fax services
  • Gift shop
  • Laundry service
  • Room service
  • Safe deposit boxes at front desk
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 15:00

Check-Out: 12:00

Property and Cancellation Policies:
  • For standard rate reservations a valid credit card is required at time of booking with payment due upon arrival. 
  • Cancellations for standard rate reservations require 14 days (30 for holidays) notice before arrival.
  • Reservations canceled with less then 14 days notice are responsible for 100% of the reservation stay (taxes included). 
  • Promotional and discounted rates are non-refundable and payment is required in full at the time of booking. 
  • Cancellations 14 days in before arrival will be issued a travel voucher. 
  • Holidays require 30 day notice to qualify for cancellation voucher. 
  • Reservations for the holiday season including Thanksgiving, Christmas, New Year, etc., are subject to a 30 day cancellation notice. 
 Política de Cancelación:
  • Para reservas de tarifa estándar, una tarjeta de crédito es requerida como parte de su información. Cualquier cobro se efectuara al momento de su llegada. En caso de que su reserva se deba cancelar, cualquier cancelación hecha dentro de los 15 días de la llegada, así como la no presentación al hotel, se penalizara con el cargo del importe igual al 100% de la reserva (impuestos incluidos).
  • Para reservas con descuento no reembolsable, el pago se requiere en su totalidad al realizar la reserva.
  • En las reservas para temporada de vacaciones incluyendo el Día de Acción de Gracias, Navidad, Año Nuevo, etc, la reserva debe realizarse 30 días antes del día de check-in. En el caso de que su reserva se deba cancelar, cualquier cancelación hecha dentro de los 30 días de la llegada, así como la no presentación al hotel, se penalizara con el cargo del importe igual al 100% de la reserva (impuestos incluidos).
  • In the event that your holiday reservation must be cancelled, any holiday cancellation made within 30 days will be responsible for 100% of the reservation (taxes included).

Terms and Conditions

  • Reserve directly from our website for an extra 10% discount
    • Flexible Payment and Cancellation Policy
    • For Standard Rate Reservations a one night deposit is required, the balance is due days prior to arrival. Any cancels made within 15 days of arrival as well as no shows will be charged a fee 100% of the reservation (including tax).
    • For Discounted Rate Reservations and Non-Refundable Rate Reservations Payment is required in full upon booking the reservation. Reservations for holiday stays the penalty will apply for cancellations made within 30 days of arrival.
    • See our Book Now page for more information
    • A $250 security deposit will be held on your credit card upon arrival.
    • No unregistered guests are allowed in the hotel.
    • We are a smoke free facility.

    Términos y Condiciones:
¡Reserva directamente desde nuestro sitio web para un 10% de descuento adicional.
  • Pago flexible y política de cancelación
  • Obtén nuestro "Life Happens Cancellation Protection" y le permitiremos cancelar su reserva de forma gratuita en cualquier momento y por cualquier razón hasta 24 horas antes de la fecha de entrada (Hora del Hotel Local)
  • Recibirá un reembolso, procesado el mismo día por el 80% de la cantidad pagada por su reserva, menos la tarifa de Life Happens.
  • Para reservas de tarifa estándar se requiere un depósito de una noche. Cualquier cancelación hecha en el plazo de 15 días dentro de la llegada así como no presentarse al hotel, será cargada una tarifa el 100% de la reservación (incluyendo el impuesto).
  • Para reservas con tarifas especiales y reservas de tarifas no reembolsables El pago se requiere en su totalidad al reservar la reserva
  • Las reservas para estancias de vacaciones la pena se aplicará para las cancelaciones realizadas dentro de los 30 días de la llegada. Life Happens Cancellation Protection lo protegería de todos estos cargos. 
  • Vea nuestra página de Book Now para más información.
  • Un depósito de seguridad de $ 250 se llevará a cabo en su tarjeta de crédito a su llegada.
  • No se permiten invitados no registrados en el hotel.
  • Somos una instalación libre de humo.