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The Acanto Hotel & Condominiums is just steps to the beach in a private setting with tropical gardens, swimming pool, sun deck with lounge chairs, towels, and pool amenities. Our roof top area provides a BBQ, table, chairs, lounge chairs and the most beautiful views of the Caribbean Sea for all guests to enjoy.Our 1, 2 and 3 bedroom fully equipped private accommodations are set in an atmosphere that will delight couples and families alike offering all the comforts of home yet all the services of a luxury hotel.Our luxury accommodations in Playa del Carmen are spacious, modern and include King, Queen or Twin beds, marble bathroom marble floors, granite kitchen, state of the art appliances, central air conditioning, ceiling fans, security safe, plasma tv, terrace, garden and courtyard views and so much more.We also offer Penthouse Suites with private roof top area, BBQ, table and chairs and the most magnificent views of the Caribbean Sea.Acanto is located just one block from the beautiful white sandy beaches and a half block from the famous 5th Avenue of Playa del Carmen, which offers a wide variety of shops and restaurants.The nearby attractions include everything from tours and day trips to fantastic snorkeling and diving excursions, the Mayan ruins such as Chichen Itza, Tulum and Coba, golf courses, world-class restaurants and shops.

Address 1: 16 Street nte

City: Playa del Carmen - Quintana Roo

Postal Code: 77710

Contact Name: Matthew Schilowitz

Phone: +52 984 873 1252 / 1 888 331 2177


  • Baggage storage
  • Elevators
  • Fax services
  • Gift shop
  • Laundry service
  • Room service
  • Safe deposit boxes at front desk
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 15:00

Check-Out: 12:00

Property and Cancellation Policies:
  • For standard rate reservations a valid credit card is required at time of booking with payment due upon arrival. 
  • Cancellations for standard rate reservations require 14 days (30 for holidays) notice before arrival.
  • Reservations canceled with less then 14 days notice are responsible for 100% of the reservation stay (taxes included). 
  • Promotional and discounted rates are non-refundable and payment is required in full at the time of booking. 
  • Cancellations 14 days in before arrival will be issued a travel voucher. 
  • Holidays require 30 day notice to qualify for cancellation voucher. 
  • Reservations for the holiday season including Thanksgiving, Christmas, New Year, etc., are subject to a 30 day cancellation notice. 
  • In the event that your holiday reservation must be cancelled, any holiday cancellation made within 30 days will be responsible for 100% of the reservation (taxes included).

Terms and Conditions

  • Reserve directly from our website for an extra 10% discount
    • Flexible Payment and Cancellation Policy
    • For Standard Rate Reservations a one night deposit is required, the balance is due days prior to arrival. Any cancels made within 15 days of arrival as well as no shows will be charged a fee 100% of the reservation (including tax).
    • For Discounted Rate Reservations and Non-Refundable Rate Reservations Payment is required in full upon booking the reservation. Reservations for holiday stays the penalty will apply for cancellations made within 30 days of arrival.
    • See our Book Now page for more information
    • A $250 security deposit will be held on your credit card upon arrival.
    • No unregistered guests are allowed in the hotel.
    • We are a smoke free facility.