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The Acanto Hotel & Condominiums is just steps to the beach in a private setting with tropical gardens, swimming pool, sun deck with lounge chairs, towels, and pool amenities. Our roof top area provides a BBQ, table, chairs, lounge chairs and the most beautiful views of the Caribbean Sea for all guests to enjoy.Our 1, 2 and 3 bedroom fully equipped private accommodations are set in an atmosphere that will delight couples and families alike offering all the comforts of home yet all the services of a luxury hotel.Our luxury accommodations in Playa del Carmen are spacious, modern and include King, Queen or Twin beds, marble bathroom marble floors, granite kitchen, state of the art appliances, central air conditioning, ceiling fans, security safe, plasma tv, terrace, garden and courtyard views and so much more.We also offer Penthouse Suites with private roof top area, BBQ, table and chairs and the most magnificent views of the Caribbean Sea.Acanto is located just one block from the beautiful white sandy beaches and a half block from the famous 5th Avenue of Playa del Carmen, which offers a wide variety of shops and restaurants.The nearby attractions include everything from tours and day trips to fantastic snorkeling and diving excursions, the Mayan ruins such as Chichen Itza, Tulum and Coba, golf courses, world-class restaurants and shops.

Address 1: 16 street Nte

City: Playa del Carmen - Quintana Roo

Postal Code: 77710

Contact Name: Matthew Schilowitz

Phone: +52 984 873 1252 / 1 888 331 2177


  • Baggage storage
  • Elevators
  • Fax services
  • Gift shop
  • Laundry service
  • Room service
  • Safe deposit boxes at front desk
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 15:00

Check-Out: 12:00

Property and Cancellation Policies:
For standard rate bookings, a credit card is required as part of your information. Any charge will be made upon arrival. In case your reservation must be cancelled, any cancellation made within 15 days prior to arrival, as well as no show to the hotel, will be penalized with the charge of the amount equal to 100% of the reservation (taxes included).

For reservations with a non-refundable discount, payment is required in full at the time of booking.

In reservations for holiday season including Thanksgiving, Christmas, New Year, etc., the reservation must be made 30 days before the day of check-in. In the event that your reservation must be cancelled, any cancellation made within 30 days prior to arrival, as well as no show to the hotel, will be penalized with an amount equal to 100% of the reservation (taxes included).

Terms and Conditions

  • Reserve directly from our website for an extra 10% discount
  • Flexible Payment and Cancellation Policy
  • Life Happens and by purchasing our travel protection we allow you to cancel your reservation for free at any time, for any reason up to 24 hours before your check in date (Local Hotel Time)
  • You will receive a refund, processed on the same day for 80% of the amount paid for your reservation less the Life Happens fee.
  • For Standard Rate Reservations a one night deposit is required, the balance is due days prior to arrival. Any cancels made within 15 days of arrival as well as no shows will be charged a fee 100% of the reservation (including tax).
  • For Discounted Rate Reservations and Non-Refundable Rate Reservations Payment is required in full upon booking the reservation. Reservations for holiday stays the penalty will apply for cancellations made within 30 days of arrival. Life Happens protects you from all of this!
  • See our Book Now page for more information
  • A $250 security deposit will be held on your credit card upon arrival.
  • No unregistered guests are allowed in the hotel.
  • We are a smoke free facility.