It is also close to a bus stop and the nearest surf break is Rocky Point.
Property Name: Surfers Retreat
Address 1: Royal Park 55
Address 2 : calle El Hierro
City : Corralejo
Postal Code : 35660
Contact Name: Reservations
Phone: +34 92886639
- Swimming pool
- surf board rental
- water sports bookings
Check-In / Check-Out Policies
This property has the following check-in and check-out times and policies.
Check-In: 10:00 AM
Check-Out: 10:30 AM
Property and Cancellation Policies :
Partially refundable - 60 days
- The guest will be charged 30% of the total price if they cancel after reservation and a further 20% of the total price if they cancel in the 60 days before arrival.
- The guest will be charged a prepayment of 50% of the total price after reservation.
Terms and Conditions
Taxes:All prices include local taxes
Reservation:All reservations will be confirmed in writing by email and require a deposit to be paid on confirmation of the booking. Once the deposit has been paid, the booking becomes a contract between Surfers Retreat and the customer and this deposit is non refundable. The deposit amount is 50% of the total. The remainder is payable prior to arrival or in resort on the first day. Deposits can be paid by Visa, MasterCard or in to a bank account, details provided upon booking. Deposits for all bookings made within 14 days of arrival must be paid by credit card. There is a handling fee for credit card payments in resort; however, these charges are waived on deposit payments. Surfers Retreat have taken all reasonable steps to ensure that all component parts of holidays booked by clients are supplied as relevant price lists/information and that all suppliers of these are of an acceptable standard. Surfers Retreat have no direct control over such organizations/persons not directly employed by Surfers Retreat and should not be liable for acts or omissions by them or their employees. Arrangements for holidays are made months in advance, however some changes may become necessary after booking and Surfers Retreat reserves the right to make these changes at anytime. If Surfers Retreat is unable to provide the accommodation booked, it reserves the right to substitute alternative accommodation of a similar or higher standard. As much of the accommodation is not officially classified, similar standard accommodation will be deemed to be that of the same price, have the same facilities and be located in the same resort. Provided we receive notification of changes we will advise clients as soon as possible. Under such circumstances should the client cancel their holiday this would be subject to the normal cancellation charges. Should the changes be that they differ to a great extent to the original holiday booked i.e. change of resort, lower standard accommodation, etc. Surfers Retreat will endeavour to offer an alternative arrangement or refund of cost difference or cancel the booking and provide a full refund of monies paid.
Insurance:Surfers Retreat have a third party public liability insurance however on booking with Surfers Retreat and thus entering into a contract with us, it is each client’s responsibility to have an adequate holiday insurance as well as personal accident insurance for any injuries they may sustain whilst on holiday. Complaints:In the event that a client wishes to complain about any aspect of their holiday, the client should take this up with a responsible member of staff from Surfers Retreat (Ben / Rachel / manager) in RESORT. Surfers Retreat will NOT be liable for any complaints after the client has returned home.
General Info:Check in is available from 10am - 8pm and check outs are by 10.30am on the day of departure.
We do not cater for anyone under 18 years old.
We are unable to cater for anyone with special needs.
Parking is on street and is free Surfers Retreat will not be responsible for Force Majeure circumstances.