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The best way to experience the magical Temple Town is the Mad Monkey way. The iconic Mad Monkey Siem Reap sits at the heart of the city and features a variety of room types, an awesome pool, and an incredible bar and restaurant with local and western food. Mad Monkey team can't wait to bring you to the famous Angkor Wat temples and show you a truly authentic side of Cambodia. Once you've topped yourself up with history and culture, we'll lead the way to the colorful Night Market and infamous Pub Street, where you'll dance the night away. You'll meet fun travelers from around the world and create memories that will last a lifetime!


Property Name: Mad Monkey Siem Reap

Street Address: Rose Apple Road

City : Siem Reap

Postal Code : 12402

Contact Name: Monkey Siem Reap Monkey Siem Reap

Phone: +85593888203

Email: siemreap@madmonkeyhostels.com

Amenities
  • ATM on site
  • Baggage storage
  • Laundry service
  • Swimming pool

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :
For bookings made through our website or app, our cancellation policy is simple: you must cancel your booking with a minimum of 24 hours' notice before your check-in time. Our check-in time starts at 2 PM.
So, if you were supposed to arrive and check in on Tuesday, you’ll need to cancel before 2 PM on Monday. If you cancel within 24 hours of check-in time, you will be charged the balance of your first night's stay. No refund will be processed for in-house guests who would like to shorten their stay (cut stay).

Group Cancellations
Groups of 10 people or more must email groups(at)madmonkeyhostels.com for prior approval before booking. We reserve the right to cancel, without notification, any reservation for a group of 10+ that has been made online and not been pre-approved by email. This is just because we can’t ensure we can meet your group’s needs unless we’ve spoken with you by email first!

How to Cancel Your Reservation
If you made your reservation with a third party such as Hostelworld, then you need to cancel your reservation through that platform. If you booked directly with us — in person, through our website or our app — you may email customer service (cs (at) madmonkeyhostels.com) to cancel your booking. Your cancellation is not confirmed until you have received an email back from us.

Your Reservation Deposit
If you have booked with an online travel agent such as Hostelworld.com, any deposit that you paid at the time of booking was a commission kept by their company. Mad Monkey does not receive any deposits paid on external booking sites or apps. Refunds of those deposits are completely the purview of the online travel agent. You will need to contact them to discuss it.

No Show Policy
If you do not turn up for your booking on the date you have defined, your booking will be cancelled and you will be charged for the full value of your booking to your credit card. If you do not turn up on the day of your booking but instead turn up a day later, there is, unfortunately, no guarantee that we will have a room or a bed available for you. When you do not appear on your Check-In date, we have to assume you aren’t coming and your room is considered available to book. Our hostels are always full or nearly full, so odds are the room or bed will be taken. For this reason, please double and triple check your booking dates!
Terms and Conditions

Mad Monkey has a strict no under 18s policy. Mad monkey is a private business; by booking with us you agree in full to the Terms, Conditions, and Privacy Policy that are defined on our website: https://madmonkeyhostels.com/terms-and-conditions/

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