Property Name: Les Appartements du Palais
Street Address: 4 rue du Palais
City : Bergerac - Aquitaine
Postal Code : 24100
Contact Name: Michel Lecat
Phone: +33 685 664 111
Email: michel@lecat.fr
Amenities
- Baggage storage
- 24-hour check-in
- Air conditioning
- Airport shuttle
- Bottled water
- Breakfast, free
- Carbon monoxide detector
- CCTV in common areas
- Chocolate / Cookies
- Contactless check-in / check-out
- Express check-in / check-out
- Family rooms
- Fire extinguishers
- Guest accommodations disinfected between stays
- Guest parking
- Hand sanitizer provided
- Heating
- Internet
- Invoices
- Non-smoking rooms
- Private check-in / check-out
- Property cleaned by professional cleaning companies
- Self-service laundry
- Smoke alarms
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 16:00
Check-Out: 11:00
Property and Cancelation Policies :
Reservations of up to 6 nights can be cancelled free of charge until midnight the day before the day of arrival.Cancellation the day before arrival: 50% of the stay is due.Cancellation on the day of arrival or no-show: 100% of the stay is due.
Reservations of 7 to 13 nights can be cancelled free of charge until midnight 3 days before arrival.Cancellation less than 3 days before arrival: 50%t of the stay is due.Cancellation on the day of arrival or no-show: 100% of the stay is due.
Reservations of 14 to 27 nights can be cancelled free of charge until midnight 7 days before arrival.Cancellation less than 7 days before arrival: 50% of the stay is due.Cancellation on the day of arrival or no-show: 100% of the stay is due.
Reservations of 28 nights and more can be cancelled free of charge until midnight 14 days before arrival.Cancellation less than 14 days before arrival: 50% of the stay is due.Cancellation on the day of arrival or no-show: 50% of the stay is due.
Terms and Conditions
⚠️ ALL APARTMENTS ARE UPSTAIRS - THERE IS NO ELEVATOR. ⚠️
RP1 & SP1: 1st floorRP2 & SP2: 2nd floorRP3 & SP3: 3rd floorThe building is not accessible to people with reduced mobility.
SP3 studio (1 single room on the 3rd floor) has limited ceiling height in some areas. It is not possible to take a standing shower, but it is equipped with a bathtub. It is well lit with skylights but has no view to the outside. We do not recommend it for people of 1.70 m and above and for long stays.
RP2 apartment (3 bedrooms on the 2nd floor) has a single bedroom en suite and is only accessible through the double room.
Cancellation at no cost for the above reasons will always be possible within 4 hours of receipt of this message.We only have one apartment per type, this means that your reservation corresponds to a specific and unique apartment, and that we cannot assign you another one, unless your reservation is cancelled and you make a new one. Do not hesitate to contact us for more details.
ID documents in the same name as the credit card may be required. If not provided within 48 hours of request and at least 24 hours prior to arrival, the reservation may be cancelled.
⚠️ CHILDREN'S RATE: ⚠️
- Children up to 2 years are accommodated free of charge.- Children from 3 years old pay the adult rate.
⚠️ PAYMENT: ⚠️
Direct bookings: the total price will be charged after the end of the period during which free cancellation is possible:
A payment authorization will be requested from 30 days prior to arrival to check if the card has funds but this is not a payment.
For Booking.com, Airbnb and HomeAway: see the payment conditions on their site.
PRICES INCLUDE:
- All taxes.- Cleaning fee.- Linens.
- A minimum of cleaning products, toilets and various consumables (their renewal during the stay is the responsibility of the occupants of the apartment).
CAR PARKING:
The property does not include car park place. Possible access to a nearby underground public car parking on request in advance (8 € / day, limited places).
GENERAL RULES:
🚭 SMOKING IS STRICKLY PROHIBITED 🚭 IN ALL THE APARTMENTS 🚭 including the staircases and communal areas 🚭A cleaning and deodorization fee of €120 will be charged in case of tobacco smell.Smoking at the window does not prevent the smell of tobacco.
Please respect the quiet of the other people in the building; they are guests just as you are and have come to relax in a calm environment. Parties are not allowed on the premises.
Check-in is from 4 pm, check-out is until 11 am.
CLEANING:
DOGS:The cleaning will be done after your departure, and you should have already been charged a fee for this service. However, we would appreciate it if you could keep the place as clean as possible. We want to request parents to pay particular attention to ensure that their children do not eat on the sofas or armchairs.Extra charges (€30 per hour) may apply if the apartment is left unusually dirty or stains are found.
We are sorry but due to the incivility of some guests, dogs are no longer allowed in our apartments.
GUEST SECURITY
A security camera is used in the staircase leading to the flats and anyone on our property may be recorded.