Property Information
Set in the centre of Kuala Lumpur, less than 1 km from Petronas Twin Towers and a 10-minute walk from Suria KLCC, Scarletz Suites KLCC by M SUITES offers a garden and air conditioning. This homestay also has a rooftop pool. With free WiFi, this homestay offers a flat-screen TV, a washing machine and a kitchen with a microwave and toaster. Towels and bed linen are offered in the homestay. Popular points of interest near the homestay include Kuala Lumpur Convention Center, KLCC Park and Petrosains, The Discovery Centre. The nearest airport is Sultan Abdul Aziz Shah Airport, 24 km from Scarletz Suites KLCC by M SUITES.
Property Name: Scarletz Suites KLCC by M Suites
Street Address: 25, Jalan Yap Kwan Seng, Kuala Lumpur City Centre
Apt, suite, floor etc. : Scarletz Suites KLCC
City : Kuala Lumpur - Wilayah Persekutuan
Postal Code : 50450
Contact Name: OMAR ABDULLAH YAHYA MOGALLI
Phone: +601111772515
Email: msuites23@gmail.com
Amenities
- Baggage storage
- Concierge
- Elevator
- Fitness center
- Room service
- Swimming pool
- 24-hour check-in
- 24-hour front desk
- Air conditioning
- Bar
- Beach chairs / loungers
- Beauty services
- Chocolate / Cookies
- Coffee Shop
- Designated smoking area
- Entertainment staff
- Grocery deliveries
- Happy hour
- Heating
- Hot Tub
- Internet
- Invoices
- Non-smoking rooms
- Restaurant
- Room service (24 hours)
- Soundproof rooms
- Tour Assistance
- Tours
- Walking Tours
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 12:00 PM
Property and Cancelation Policies :
Partial Charge - First Night Stay - If canceled within 1 days of arrival
Terms and Conditions
1. GENERAL TERMS
The terms and conditions set out here in which Hotel Malaysia may vary from time to time at its sole discretion with/without notice to you and you acknowledge that the usage of this website constitutes your agreement to all the terms and conditions in force for the time being as set out herein.
In the Terms & Conditions: "we" or "us" or "Hotel" means Hotel Malaysia (including, where appropriate, our employees, agents, and suppliers and all relevant insurers); "you" or "guests" means any and all person(s) for whom a hotel room is booked.
The following terms and conditions create a legally binding agreement between you and Hotel Malaysia.
2. DEFINITION
Administration fee
Room booking and administration fee.
Booking confirmation number
A number will be issued to the guest who successfully completes their room booking process.
Cancellation charge
Any cancellations received after the cancellation due date specified in the confirmation email (including requests made within this period) are subject to a minimum of a 1 (ONE) night cancellation fee. Failure to arrive at our hotel will be treated as a late cancellation and will incur a minimum cancellation fee of one (1) night, or more, per room.
Changes
Such changes are limited and not limited to guest name, booking date(s), room type and any other changes which will be determined by Hotel Malaysia. For such changes, the guest needs to call US' Call Centre
Bed
Single size bed or Double queen size bed or 2 single size bed.
Booking
You place a definitive booking with payment.
Cafe
Cafe/Restaurant situated at the respective Scarletz suites
Cancellation
When you cancel your booking with us.
Check-in time
2.00 p.m.
Check-out time
Before 12.00 p.m.
E-mail
Any email from guests send to msuites23@gmail.com .will receive reply within 3 working days.
Guest
A staying customer at scarletz suites klcc by m suites.
Service tax and charges
6% service tax.
RM 20 service charges.
Rm10.00 Tourism Tax.
Multiple nights
More than one (1) night.
Rate
Price charged for your room(s).
Real time
A steady flow of new information without interruption occurring immediately.
Reference print-out
Print out that we issue when your booking has been confirmed.
Security
Comprises security guards, CCTV and key lock system.
Standard room
1 double bed. Maximum occupancy is 2 adults.
Superior Room
1 king bed Maximum occupancy is 3 adults + 1 child (below 12 years on the date of the booking).
All that is necessary and essential to ensure a good night's sleep.
Safe bed , clean and comfortable environment.
Clean en-suite bathroom with power shower.
All rooms come equipped with air conditioning.
Limited housekeeping services.
Friendly and helpful staff.
4. RESERVATIONS
All room reservations, enquiries, or cancellations please contact us.
Payment for the 1st night of your accommodation must be made at the time of booking, and the balance nights to be paid at the hotel. All bookings will be charged to via a payment instrument made available by us from time to time i.e credit or debit card, online transfer or cash. For the walk-in guests, payment by valid credit card and/or cash. Please note that your booking is only valid if you receive a valid reference number sent to your email address by Hotel Malaysia. If you do not receive a Booking Confirmation number in 24 hours, please contact us at +601111772515
All bookings are subject to availability.
The person named in the booking must be the person that will actually be staying, failing which, Scarletz suites klcc by M suites reserves its absolute rights to cancel the room or it shall request the person named in the booking to be present during the check-in.
Your room will be held for your arrival until 1800 hours on the day of your scheduled check-in - after which the booking will be deemed cancelled, unless hotel is informed.
For multiple bookings, in the event the guest fails to check-in on time at the booking date, we may, with sole and absolute discretion, shall accommodate a new guest to the Hotel rooms for the remaining booking terms without any further notice given to the guests. Upon that, the previous booking will be deemed cancelled.
Upon check-in, you will be required to provide your credit card for verification/ or pay a deposit for your stay and if you come with your own vehicle, you are required to pay a deposit of RM10.00 (this amount is to cover in the event your carpark keycard is not returned to us or if it is damaged). At the time of check-out from Hotel Malaysia, your deposit of RM10.00 will be returned to you (minus (if any) any amount deducted for the above damage and/loss of Hotel Malaysia property).
5. Scarletz suites klcc by M suites ROOMS
Hotel Malaysia's rooms vary between Standard, Superior and/or Deluxe. During the booking process, should the type of room you require not available, then an alternative one will be displayed subject to the availability. At all material times during your booking process, please ensure that your booking reflects exactly as per your requirement i.e booking dates, room types, room rates, number of guest(s) etc in proper manner, failing which, we shall not be responsible and/or liable for your booking.
Daily cleaning takes place between 1000 hours to 1400 hours. If for any reason our housekeeping staff are unable to enter your room during the first attempt, then cleaning will only take place the following day.
Guest(s) are not allowed to bring in the followings :
no pets, livestock.
any non-prescribed drugs, flammable liquid, bio hazard, heavy machinery.
any electronic/electrical appliances which may interfere or obstruct with the Hotel's computer network/systems.
any pillows, bed sheets, duvets.
any kitchen utensils for cooking purpose.
any other items which may disrupt directly or indirectly our Hotel operation or interrupt other guests' stays in our Hotel Malaysia.
6. CHECK IN AND OUT TIME
Hotel Malaysia operates on a strict arrival check-in and check-out policy.
Check-In Time : 13PM hours onwards
Check-Out Time : 11AM
7. CHANGES AND CANCELLATIONS
Once bookings made and/or guest(s) checked in, bookings are non-refundable.
Any changes regarding the date, room category, duration of stay of your booking will require you to cancel your initial booking and re-book your stay with the Hotel.
Any cancellation or amendment of your booking MUST be done/made 2 days before your scheduled check-in date. A cancellation Fee of your 1st night rates will be charged.
For any cancellations or amendment of bookings within 2 days before your scheduled check-in date, the monies paid are deemed forfeited. Multi-nights bookings cancelled within 2 days before your scheduled check-in time will also be deemed forfeited.
This credit is not transferable to any other parties.
8. DAMAGE.
Scarletz suites klcc by M suites reserves its absolute rights to commence any legal action or proceedings against the guests in relation to any damages incurred to the rooms or to the property while in the premise.also reserve it's absolute rights to charge the credit card of the said damages incurred to the rooms or to the property without any notifications and if such costs of damages are unable to recover fully from the credit card,Scarletz suites klcc by M suites shall commence a legal proceedings against the guests without prior notice.
8. DAMAGE.
Scarletz suites klcc by M suites reserves its absolute rights to commence any legal action or proceedings against the guests in relation to any damages incurred to the rooms or to the property while in the premise.also reserve it's absolute rights to charge the credit card of the said damages incurred to the rooms or to the property without any notifications and if such costs of damages are unable to recover fully from the credit card,Scarletz suites klcc by M suites shall commence a legal proceedings against the guests without prior notice.
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