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It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.

 1.
 Once your reservation is complete, you will receive a pending confirmation email along with an invoice for deposit payment to be made to secure your booking.
 2. Please follow the payment instructions on your invoice and be advised we only accept payments in Japanese Yen.
 3. 
Please forward your remittance advice to 
info@hakubahotelgroup.com and do not forget to include your RESERVATION ID so we can allocate your payment.
 4. Once we have confirmed your payment, you will receive a final confirmation by email.
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Property Information

Brand new three and four bedroom log chalets in lower Wadano with ease of access to central Happo Area. The spacious layout, modern amenities and fully equipped kitchen makes for a perfect retreat for large groups of friends and families, sleeping up to 8 or 10 guests respectively. The warmth of the all wood interior will make you feel at home within minutes.


Address 1: 4690-2 Hokujo, Wadano, Kitaazumi-gun , Hakuba-mura

City: Wadano - Nagano

Postal Code: 399-9301

Contact Name: Lily Kitano

Phone: +81 (0)261 85-2466

Email: info@hakubahotelgroup.com

Amenities
  • Audio / Visual equipment rental
  • Baggage storage
  • Concierge desk
  • Complimentary pick up/drop off upon arrival/departure
  • Bilingual assistance
  • Village information
  • Ski storage area
  • Parking

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 04:00 PM

Check-Out: 10:00 AM

Property and Cancellation Policies:

Any cancellations must be made in writing and confirmed by HAKUBA HOTEL GROUP:

  1. Within 7 days of deposit payment - Full Refund 
  2. 61 Days or more prior to check in - 20% charge
  3. 60 Days or less prior to check in - No Refund
Early Bird Promotion Cancellation Policy (exp. 30th June):
  1. Within 7 days of deposit payment - Full Refund 
  2. If cancelled before June 30th, 2017 - 20% charge
  3. If cancelled after July 1st, 2017 - No Refund