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Contact Information

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Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
BANK TRANSFER INFORMATION
Bank name : Banco Nacional de Costa Rica:
Account name : 3-102-727000 SRL
Account email: surfcaribe69@gmail.com
Type : Dollars account
Account number: 100-02-145-601065-7
Cuenta Cliente : 15114510026010651
Cuenta IBAN: CR84015114510026010651

** IMPORTANT: IS IMPORTANT TO REPORT YOUR PAYMENT
OR TRANSFER TO OUR BOUTIQUE HOTEL EMAIL:  WELCOME@VILLASKALEI.COM





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Property Information

Villas Kalei is a Private Boutique Hotel that has four modern Eco-friendly Villas located in Playa Grande, Guanacaste, Costa Rica manage by its owners. Each villa has been carefully design and constructed using materials as polished concrete, local hardwood and glass with outdoor terrace and beautiful gardens for you to relax and enjoy nature sounds. At Villas Kalei we believe in contributing to preserve the environment, supporting our community, nature and wildlife. Villas Kalei is committed to minimizing our impact on the Planet, we do it by using environmentally-friendly products, organic soap, shampoo and conditioner hand made in Costa Rica, non-toxic cleaning supplies, and we promote water, power conservation and recycling. Also you can enjoy our community kitchen, pool and lounge area.

To Book entire property please send us an email or give us a call for quote. Property consists in 4 separate Villas that sleeps 4 persons per Villa with private bathroom, each Villa (sleep total 16), community kitchen, pool, 2 minutes away from Playa Grande Beach. Great place for family reunions and friends gatherings !!

COVID-19
Here at Villas Kalei the safety of our guests has always been our top priority, for that reason we will continue in maintaining the highest standards of cleanliness and hygiene, following protocols and monitoring the Costa Rican Ministry of Health statements regarding COVID-19, that way you can enjoy a relax stress free vacation. We are using a high quality environmental friendly disinfecting and cleaning products made in Costa Rica to avoid the risk of transmission. We have established strict sanitation guidelines in the Villas and throughout out the property. We are also implementing our Touchless Online Check-in is a new feature that eliminate the wait & paperwork at the reception desk and better communication with our guests in your own language. Please let us know if you have any questions or concern.Please let us know if you have any questions or concern.
We look forward to meet you !!
PURA VIDA !!


Property Name: Villas Kalei

Address 1: Del Restaurante Cafe del Pueblo 200 mts Norte

City : Playa Grande - Guanacaste

Postal Code : 50308

Contact Name: Jeisha M Vazquez

Phone: +50684911645

Email: welcome@villaskalei.com

Amenities
  • Swimming pool

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 2:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :
RESERVATIONS

All reservations must be done online. Guests must be 18 year or older to make a reservation or check in without a parent or legal guardian.
All reservations require 50% deposit payment with credit card ( Visa, Master Card )
All deposits are non-refundable. In the event of an emergency we will do our best to accommodate your stay at another time.
At Check-In we ask for a valid Credit Card, Photo ID or Passport.
All information provided by our guests will be strictly used only by us to process reservations and for communication purposes.

CANCELLATION POLICIES

We understand plan can change, so please consider the following cancellation policies.


HIGH SEASON
January 11 - March 24 - April 6 - April 30
June, July, August
November 1st - December 20th 
In case of a cancellation the 50% deposit is non-refundable. In the event of an emergency we will do our best to accommodate your stay at another time. 

GREEN SEASON
May, September and October
In case of a cancellation the 50% deposit is non-refundable. In the event of an emergency we will do our best to accommodate your stay at another time. 

HOLIDAY SEASON
December 21 - January 10
March 25 - April 5
In case of a cancellation the 50% deposit is non-refundable. In the event of an emergency we will do our best to accommodate your stay at another time. 


Copyright © 2019 Villas Kalei | All rights reserved.
Terms and Conditions

* All reservations must be done online with a valid credit card.
* Guests must be 18 years or older to make a reservation or to check-in without a parent or legal guardian.
* Rates are per Villa per night.
* Rates are per double occupancy, extra person will be a $10.00 additional charge per night.
* Rates does not include Government tax 13% 
* Children under 5 years stay free of charge (sharing room with parents)
* Children over 6 years there will be $10.00 additional charge per night.
* A maximum of 4 persons per Villa is allowed.
* Check-in is at 2:00 PM (Early check-in subject to availability and fees may apply )
* Check-out is at 11:00 AM (Check-outs past mid-day subject to late check-out fees)
* At Check-In we ask for a valid Credit Card, Photo ID or Passport.

** We are a NON-SMOKING PROPERTY is prohibited to smoke in Villas and Common Areas
      (There will be a $300.00 charge cleaning fee for smoking inside the Villa )
** NO PETS allowed at Villas Kalei

* Villas Kalei does not accept responsibility for missing or lost items.
* Please return Villa Key at checkout. There will be a $50.00 charge per key if is not return or lost.
* There will be a $25.00 extra charge per Towel if Pool or Beach Towels are not returned into the Villa or if they are lost.
   ( Please do not take Pool Towels - Beige color to the Beach. use the Beach Towels -  Blue color )
* Housekeeping every three days or daily upon request, service is from 11:00 am to 3:00 pm please make your Villa available for one hour during this time.
* Since we are an Eco-Friendly hotel we need your help in changing sheets and towels every 3 days.
    (Let us know if you need to change them on a daily basis )
* IN-ROOM PARTIES are prohibited we want for our guests to have a pleasant stay for that reason we protect the hotel and our guests at all times,
   QUIET TIME is at 10:00 PM. In the event of disturbance one warning will be given to reduce the noise. If this warning is not followed by the guests will
   forfeit all fees and guests will be ask to leave the hotel immediately.
* For the privacy of our other guests NO OUTSIDE GUESTS allowed, only registered guests.


PRIVACY POLICY

Villas Kalei is committed to protect our guests privacy, all information provided by our guests will be confidential
and strictly use by us to process reservations, communication and promotions purposes, unless you told us no.

PAYMENT POLICY

HIGH SEASON
During high season we require guest information, a valid Credit Card and a 50% deposit at the time of the booking, 
 upon arrival we ask for Photo ID or Passport.

High Season Dates
January 11 - March 24 - April 6 - April 30
June, July, August
November 1st - December 20th
  • A two night minimum stay is required during High Season.

GREEN SEASON
During green season we require guest information, Credit Card and a 50% deposit at the time of the booking, 
 upon arrival we ask for Photo ID or Passport.

Green Season Dates
May, September and October
  • A two night minimum stay required during Green Season

HOLIDAY SEASON
During holiday season we require guest information, Credit Card and a 50% deposit at the time of the booking, 
 upon arrival we ask for Photo ID or Passport.


Holiday Season Dates
December 21 - January 10
March 25 - April 5
  • A two night minimum stay is required during Holiday Season 

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