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Property Information

Imagine…Imagine sleeping in Andorra, at the front door of an impressive ski resort such as Grandvalira, with over 200km of slopes at your disposal in one most amazing surrounding of the Pyrenean Mountains. Imagine a rustic home, with the typical Andorran architecture built over 200 years ago, recently restored and with solar power. Imagine staying in modern facilities, recently inaugurated, warm, where rustic and comfort blend in with your favorite hobby. Imagine enjoying Andorra in a friendly atmosphere, where you share with fellow travelers your passion for mountain sports. Well stop imagining and make it happen! Welcome to MOUNTAIN HOSTEL TARTER!

A new concept of accommodation situated in El Tarter, 200 meters away from Grandvalira – El Tarter ski resort’s main access, where you’ll also find the best snowpark of the Pyrenees and over 200km of ski slopes! Mountain Hostel Tarter is a unique establishment in Andorra, made for travelers by travelers and designed to offer what we usually look out for when we’re traveling: a comfy and practical place to stay, in a warm and friendly atmosphere. All of this with the best quality/price you’ll find, and in a renewed rustic and sustainable home.
So forget about the accommodation and sleeping..! We’re here for that! It’s up to you to make the most out of your days in Andorra, practicing your favorite sport or hobby… by the way, which one is it? Ski, snowboard, telemark, randonée skiing, freestyle, freeride, mountain biking, downhill biking, trekking, via ferrata, etc… Enjoy it!
¡SLEEP & RIDE!


Property Name: Mountain Hostel Tarter

Street Address: Carretera de Sant Pere, sn.

Apt, suite, floor etc. : En frente de la iglesia de Sant Pere del Tarter

City : El Tarter (Canillo)

Postal Code : AD100

Contact Name: Mar, Marc & Angela

Phone: +376 330 412

Email: info@mountainhosteltarter.com

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 11:00 AM

Late Check-out Hour: 1:00 PM

Late Check-out Fees: €10.00

Late check-out (after 11:00 AM and before 1:00 PM) may result in a fee.

Property and Cancelation Policies :

GENERAL CANCELLATION POLICY:
The following cancellation policies apply to reservations of 10 people or less. For group reservations of more than 10 people, special conditions apply and will be specifically mentioned in the reservation.
Our general cancellation policy is 3 DAYS (72 hours) before the day of arrival. That is, if cancelled or modified your reservation 3 DAYS (72 hours) before of the day of arrival at the hostel, no charge will be made. If cancelled or modified your reservation after this time or no show, 100% of the reservation will be charged on the credit card. But there are exceptions depending on the time of year and these exceptions are as follows:

EXCEPTIONS:
1- From the 1st November to the 30th April, the cancellation policy is 15 DAYS. That is, for bookings with stay during this period, if cancelled or modified your reservation 15 DAYS before of the day of arrival at the hostel, no charge will be made. If cancelled or modified your reservation after this time or no show, 100% of the reservation will be charged on the credit card.
2- From the 22nd December to the 6th January and from the 1st February to the 31th March the cancellation policy is 30 DAYS. That is, for bookings with stay during this period, if cancelled or modified your reservation 30 DAYS before of the day of arrival at the hostel, no charge will be made. If cancelled or modified your reservation after this time or no show, 100% of the reservation will be charged on the credit card. 
3 - In the event that you have booked a NON-REFUNDABLE rate, under no circumstances will the amount of the booking be refunded once it has been made.

If you have any questions regarding the cancellation of your reservation you can contact us by sending an email to info@mountainhosteltarter.com
Terms and Conditions


PAYMENT POLICY

If you book through our website www.mountainhosteltarter.com you will be charged for the first night at the time of booking. The remaining amount of your booking will be charged at the end of the free cancellation period. 
If at the time of booking you are outside the free cancellation period, the booking will be considered NON-REFUNDABLE and the 100% of the booking amount will be charged at the time of booking.

Please see above for the cancellation policy that applies to your booking depending on the dates of your stay. 
If any of the charges cannot be made, the booking may be cancelled. We will, of course, notify you if this is the case. 

VAT AND TAXES
If you book through our website www.mountainhosteltarter.com the prices are with VAT included.
TOURIST TAX. the Andorran Government tourist tax of 1.05 EUR per person per night applies. This amount will be added at the end of the booking process through our website www.mountainhosteltarter.com, so that you can see the total amount of your booking including the tourist tax. The tourist tax will not be applied from the 8th night of stay and for children under 16 years of age. 

SCHEDULE CHEK-IN AND CHECK-OUT
Ours is a small and family-run hostel. And, although we will meet every day at the hostel, there are no fixed reception hours. You will have a phone number where you can reach us 24 hours a day.
Check-in time (AUTO-CHECK-IN): from 2 p.m. Two days before the arrival date we will send you the instructions for the AUTO-CHECK-IN, so you can arrive at the time you need.
Check-out time: until 11.00 a.m. It is essential to leave the room before 11 a.m., but if you want to enjoy our services and common areas until later, you can do so for only € 10 per person. You will have access to the kitchen, bathrooms, pool, Wi-Fi, coffee, living room, etc. Even so, you can store your luggage free of charge before check-in or after check-out in our storage room. 

HOSTEL RULES
Upon arrival we will explain the basic rules of the hostel that we ask you to respect while you stay at the hostel with us, for a comfortable stay for everyone. Nothing fancy, just common sense. 

HOSTEL SERVICES
We have thought of everything you may need while you stay with us, at home, at the hostel. Here is our detailed guide of the services we offer you https://www.mountainhosteltarter.com/en/services/  

ANY DOUBT?
Do not entertain any doubt. If so, check our faq section here: https://www.mountainhosteltarter.com/en/faq/ 

GROUP BOOKINGS
If you are more than 10 people, we consider it a group. To make a group reservation of more than 10 people, it is essential to make the reservation by email, since the reservation and cancellation conditions are different from individual reservations depending on the size of the group and the season. In the reservation process, by email, the reservation and cancellation conditions for the group reservation will be clearly and specifically detailed. 

PRIVACY POLICY
https://www.mountainhosteltarter.com/en/legal-notice/  

If you have any questions about your reservation or your stay with us, please write to us at info@mountainhosteltarter.com 

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