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Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
You can avoid currency fees or international transfer fees if you have an account held locally in Australia, New Zealand, France, or Vanuatu and pay to our corresponding local account.
Amount: Use the correct amount that you have been provided in your reservation enquiry
Reference/ description: Reservation number + the name under which you have made a reservation
A PAYMENT RECEIPT OR A SCREENSHOT OF PAYMENT CONFIRMATION IS REQUIRED TO RECEIPT ANY PAYMENT, PLEASE EMAIL TO:  RESERVATION@FATUMARU.COM

For Australian Bank Transfers, Pay to a PayID - AUD PAYMENT

"Pay Anyone" is an easy way to pay from your account to our account using our registered Email PayID: pascal@fatumaruconsulting.com which should then verify as registered to GAVOTTO PASCAL YVAN LAURENT.   For other currencies, or if you prefer to pay using full account details, see below.
ANZ AUSTRALIA 
BSB /Branch: 014002    Account N°:  592716378
Account Name: PASCAL GAVOTTO Branch Address: 324 Queen St. Brisbane
SWIFT CODE: ANZBAU3MXXX

ANZ NEW-ZEALAND - NZD PAYMENT
BSB /Branch:010297 Account N°: 0193324-50
Account Name: PASCAL GAVOTTO Branch Address:126 Queen St Auckland
SWIFT CODE: ANZBNZ22XXX

ANZ VANUATU - VUV PAYMENT
BSB/Branch: 01022011 Account N°: 874 490
Account Name: PASCAL GAVOTTO Branch Address: Lini Highway, Port Vila
SWIFT CODE: ANZBVUVXXXX

DBS BANK SINGAPORE - EURO & USD PAYMENT
Beneficiary: Pascal Yvan Laurent Gavotto
Account N°:  271-080164-4
SWIFT CODE: DBSSSGSG

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Property Information

Fatumaru Lodge is a contemporary 3.5 star boutique hotel, offering waterfront self-catering apartments. Situated ten minutes from downtown, on a relaxing sandy beach on the shores of the stunning Fatumaru Bay, Fatumaru Lodge is ideal for couples and families wishing to combine water recreational activities and exploring Port-Vila.


Property Name: Fatumaru Lodge

Address 1: Kumul Hwy

Address 2 : BP1539

City : Port Vila - Shefa

Postal Code : BP1359

Contact Name: , .

Phone: +678 23456

Email: reservation@fatumaru.com

Amenities
  • Baggage storage
  • Concierge
  • Laundry service
  • Photocopying services
  • Swimming pool
  • Welcome drink
  • 24-hour check-in
  • Access to healthcare professionals
  • Air conditioning
  • Airport shuttle
  • Babysitting / Child services
  • Bar
  • BBQ facilities
  • Beach
  • Beach chairs / loungers
  • Beach umbrellas
  • Breakfast in the room
  • Breakfast, Continental
  • Coffee Shop
  • Common areas disinfected daily
  • Common stationery removed
  • Daily Housekeeping
  • Express check-in / check-out
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Food can be delivered for in-room dining
  • Garden
  • Grocery deliveries
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Hand sanitizer provided
  • Hygiene certification
  • Internet
  • Invoices
  • Ironing Service
  • Kids' TV channels
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Mobile app for room service
  • Non-smoking rooms
  • Outdoor furniture
  • Physical distancing in dining areas
  • Pool / Beach towels
  • Refillable water stations
  • Safety deposit box
  • Shared kitchen
  • Single-use plastics removed
  • Smoke alarms
  • Sun deck
  • Taxi service
  • Terrace
  • Tour Assistance
  • Towels changed upon request
  • Wine / Champagne

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 14:00

Check-Out: 11:00

Property and Cancellation Policies :
Free Cancellation: Free cancellation until 72H before check-in, 100% charge within 72hrs or no show 
Non-refundable reservation: Full payment of the reservation amount is required to confirm reservation.
Terms and Conditions

Prices and Taxes: Accommodation prices on our website are provided in Vanuatu's local currency- VATU. Depending on your location the website may provide automatic currency conversion. All rates include VAT and tourism levy. On our website these are displayed as "Total Fees".
Payment and Terms at Check-in/Check-out: 
Reservations should be paid in full prior to check-in. Extras such as transfers, food and beverage and tours may be settled at checkout. All reservations become non-refundable from 72 hours prior to check-in. 

  • We do not apply credit card fees, but please note that your bank may apply it's own fees and currency exchange rates. 
  • A card verification check will be done on all credit cards at reservation. 
  • We do not apply any surcharges to bank deposits/transfers and cash payment. 
  • To avoid bank fees and tariff variations due to exchange rates, guests can proceed with bank transfer in AUD, NZD, EURO, USD and VT at fixed exchange rate.

  • Traveling with Minors: Children of all ages are welcome at Fatumaru Lodge. Children aged 12 & below stay free when sharing a room with their parents and using existing bedding. Extra person fees will only apply if the number of people aged 13 & over exceeds the number of people included in the room rate. Portacots & highchairs are provided FOC

    Accessibility or Special Needs: Fatumaru Lodge has a very limited capacity to cater to guests with accessibility or special needs and is not suitable for guests with limited mobility. The property is situated at the bottom of a hill and access to the street is via a steep driveway. 

    Parking: Fatumaru Lodge provides complimentary off street parking.

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