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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Payments in AUD and VUV are available. A bank fee applies for international payments: AUD 20 or VUV 2,000

Bank: Bred (Vanuatu) Ltd
Branch: Lini Highway, Port Vila
Branch Code: XXX
Swift Code: BREDVUVU
Country Code: VU

Currency: AUD
Account Name: Fatumaru Lodge
Account Number: 
013112625110016 

Currency: VUV
Account Name: Fatumaru Lodge
Account Number: 01311261000015

Note: Please ensure that you use the exact amount listed on your invoice.
For reference/description, kindly use your reservation or invoice number along with the name under which you made the reservation.
A payment receipt or a screenshot of the payment confirmation is required.
Property Information

Fatumaru Lodge is a contemporary 3.5-star boutique hotel offering waterfront self-catering apartments. Situated ten minutes from downtown and the airport, on a relaxing sandy beach along the stunning shores of Fatumaru Bay, Fatumaru Lodge is ideal for couples and families wishing to combine water recreational activities with exploring Port Vila.


Property Name: Fatumaru Lodge

Street Address: Kumul Hwy

Apt, suite, floor etc. : BP1539

City : Port Vila - Shefa

Postal Code : BP1359

Contact Name: , .

Phone: +678 23456

Email: reservation@fatumaru.com

Amenities
  • Baggage storage
  • Concierge
  • Laundry service
  • Photocopying services
  • Swimming pool
  • Welcome drink
  • 24-hour check-in
  • Access to healthcare professionals
  • Air conditioning
  • Airport shuttle
  • Babysitting / Child services
  • BBQ facilities
  • Beach
  • Beach chairs / loungers
  • Beachfront
  • Breakfast in the room
  • Breakfast, Continental
  • CCTV in common areas
  • Coffee Shop
  • Common areas disinfected daily
  • Daily Housekeeping
  • Express check-in / check-out
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Food can be delivered for in-room dining
  • Garden
  • Guest accomodation cleaning can be cancelled
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Hot Tub
  • Hygiene certification
  • Internet
  • Invoices
  • Ironing Service
  • Linens, towels, laundry washed per local authority guidelines
  • Local safety protocols followed
  • Mobile app for room service
  • Non-smoking rooms
  • Outdoor furniture
  • Physical distancing in dining areas
  • Pool / Beach towels
  • Refillable water stations
  • Safety deposit box
  • Single-use plastics removed
  • Smoke alarms
  • Smoke-free property
  • Sun deck
  • Taxi service
  • Terrace
  • Tour Assistance
  • Towels changed upon request
  • Water sports (non-motorized)
  • Wine / Champagne

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 14:00

Check-Out: 11:00

Property and Cancelation Policies :
Free Cancellation: No payment is required to secure the reservation unless you prefer to pay in advance; reservations will be secured using credit card details.
100% of the reservation fee is required 72 hours before check-in.
Free cancellation is available until 72 hours before check-in; however, a 100% charge will be applied within 72 hours or in case of a no-show.

Non-refundable Reservation: Full payment of the reservation amount is required to confirm the reservation.
Reservations are non-refundable, and both no-shows and cancellations will incur a 100% fee.
No refund will be given in any instance. Amendments and date changes may be possible, subject to availability and the rebooking window.

It is highly recommended that guests purchase travel insurance to safeguard against any unforeseen circumstances.
Terms and Conditions

Prices and Taxes:  Accommodation prices on our website are provided in Vanuatu's local currency, VATU. Depending on your location, the website may provide automatic currency conversion. All rates include VAT and a tourism levy, which are displayed on our website as "Total Fees." We price match if you find a lower price online.

Payment and Terms at Check-in/Check-out:
 
Reservations should be paid in full prior to check-in. Extras such as transfers, food and beverage, and tours may be settled at checkout. All reservations become non-refundable 72 hours prior to check-in.

  • 3.5% Credit card surcharge applies to all credit card payments.

  • Accessibility or Special Needs: Fatumaru Lodge has very limited capacity to cater to guests with accessibility or special needs and is not suitable for guests with limited mobility. The property is situated at the bottom of a hill, and access to the street is via a steep driveway.

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