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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
We provide you with the bank details to be able to carry out the payment of the reservation, which is 50%. We appreciate sharing the proof of payment to the following email booking@clubdepatos.mx or by phone +52 55 4090 2225 along with your reservation number.

Note: Payment must be reported within the next 24 hours after making the reservation; if it is not reported within that period of time, the reservation will be cancelled.

Bank: BBVA
Name: Operadora Puerto Sisal SA de CV
Bill: 0115905478
Clabe: 012910001159054783
Swift: BCMRMXMMPYM

Thank you very much.
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Property Information

Nestled between the Gulf of Mexico and the Cienaga Reserve, hotel Club de Patos, once the refuge for local duck hunters, is now an oasis of preservation that holds one of the best boutique hotels in the Yucatan Peninsula.


Property Name: CLUB DE PATOS

Address 1: Calle 21 S/N

Address 2 : Felipe Carrillo Puerto

City : Sisal - Yucatan

Postal Code : 97356

Contact Name: Natalia Blanco

Phone: +52 5540902225

Email: booking@clubdepatos.mx

Amenities
  • Audio / Visual equipment rental
  • Baggage storage
  • Concierge
  • Gift shop
  • Laundry service
  • Lounge
  • Printer
  • Room service
  • Swimming pool
  • Valet service
  • Welcome drink
  • 24-hour security
  • Air conditioning
  • Airport shuttle
  • All rooms disinfected daily
  • Banquet rooms
  • Bar
  • BBQ facilities
  • Beach
  • Beach area (private)
  • Beach chairs / loungers
  • Beachfront
  • Beach umbrellas
  • Bike tours
  • Billiards / pool table
  • Bingo
  • Board games / puzzles
  • Body thermometer
  • Bottled water
  • Breakfast in the room
  • Breakfast, free
  • Cashless payment accepted
  • CCTV in common areas
  • Chocolate / Cookies
  • Common areas disinfected daily
  • Common stationery removed
  • Cycling
  • Daily Housekeeping
  • Delivered food covered securely
  • Doorman
  • Exterior corridor
  • Face masks available for guests
  • Face masks on staff
  • Family rooms
  • Fire extinguishers
  • First aid kits
  • Food can be delivered for in-room dining
  • Foot bath
  • Fruit
  • Garden
  • Grocery deliveries
  • Guest accommodations disinfected between stays
  • Guest accommodations sealed after cleaning
  • Guest parking
  • Guests can opt out of daily room cleaning
  • Hand sanitizer provided
  • Hiking
  • Indoor play area
  • Internet
  • Invoices
  • Kids' meals
  • Kids' TV channels
  • Linens, towels, laundry washed per local authority guidelines
  • Live sports events (broadcast)
  • Local safety protocols followed
  • Locker rooms
  • Massage
  • Open-air bath
  • Outdoor furniture
  • Outdoor play equipment
  • Physical distancing in dining areas
  • Picnic area
  • Playground
  • Pool / Beach towels
  • Prepared lunches
  • Private check-in / check-out
  • Property cleaned by professional cleaning companies
  • Restaurant
  • Safety deposit box
  • Shared lounge / TV area
  • Shuttle service
  • Single-use plastics removed
  • Smoke alarms
  • Solarium
  • Special diet meals (on request)
  • Sterilizing equipment
  • Terrace
  • Themed dinners
  • Ticketing service
  • Toilet with grab rails
  • Tour Assistance
  • Tours
  • Towels changed upon request
  • Walking Tours
  • Water sports (non-motorized)
  • Water sports equipment rental
  • Windsurfing
  • Wine / Champagne
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 14:00

Check-Out: 12:00

Late Check-out Hour: 17:00

Late Check-out Fees: $1,800.00

Late check-out (after 12:00 and before 17:00) may result in a fee.

Property and Cancellation Policies :
The reservation per night includes accommodation for 2 persons, Service breakfast included: coffee, tea or juice, fruit and main dish of the breakfast menu. It doesn’t include alcoholic beverages. Any other service or consumption that the client requires in the restaurant will be charged at check out.

Extras will be charged a fee per night in MX pesos:

0-5 years old $600

6-17 years old $1,100

Adults $2000
Pet: $1,160

Club de Patos is EXCLUSIVE for guests. 
Guests arriving before 2pm will have to wait for the room to be delivered. Meanwhile, they can make use of the facilities.

Early check-in starting 8am has an extra cost of MX$1,800 per room (subject to availability)
Late check-out till 5pm has an extra cost of MX$1,800 per room (subject to availability)
Lost key: MX$600

Cancellations made 30days before arrival may use the deposit amount for further reservations, justifiable for one year, subject to availability. If a cancellation happens within the 29 days prior to stay, the deposit is not refundable. If a cancellation is requested during the stay, the full amount of the quote will be charged. Regarding the cancellation policy due to restrictions outside the Club, such as Covid or Government, the advance payment is taken as credit for a future reservation. Valid for one year. Subject to availability.

January 4 to December 19:
Cancellations received 30 days or less prior to arrival date, deposit applies as penalty and cannot be refunded.

Upon arrival at the hotel the remaining value of the reservation is paid and is non-refundable thereafter.

December 20 to January 3:
Cancellations received 60 days or less prior to arrival date, the deposit applies as a penalty and cannot be refunded.
Terms and Conditions

January 4 to December 19:
50% deposit at time of booking.

December 20 to January 3:
Reservations require a minimum of 5 nights.
100% deposit at time of booking.

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