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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
BANK: HSBC 
(PESOS) MXN
ACCOUNT NUMBER: 4039324025  
ACCOUNT NUMBER: 02169404040393240252

BANK: HSBA
(DOLLARS)
ACCOUNT NUMBER USD :7002973741 
CLABE:021694070029737410

Bank transfer: Recommended from Monday to Friday from 09:00 to 17:30, Quintana Roo time.
But it can be done at any time. Please consider that it will take us 24 to 72 hours to verify your payment.
Property Information

El hotel se encuentra a orilla de mar, las habitaciones presentan una decoracion de estilo caribeno. Disponen de WiFi gratuita, baño privado, aire acondicionado y ventilador.


Property Name: Holbox dream Beachfront Hotel

Street Address: Calle Lisa #2, entre Paseo Carey y Av. Pedro Joaquín Coldwell

City : Holbox, Q.R. - Quintana Roo

Postal Code : 77310

Phone: 984 222 91 94

Email: reservas.sehd@gmail.com

Amenities
  • Baggage storage
  • Concierge
  • Swimming pool
  • 24-hour security
  • Air conditioning
  • Bar
  • Beach
  • Beach chairs / loungers
  • Beachfront
  • Breakfast, Continental
  • Cashless payment accepted
  • CCTV outside property
  • Cooking class
  • Daily Housekeeping
  • Family rooms
  • Internet
  • Kids' meals
  • Massage
  • Non-smoking rooms
  • Pool / Beach towels
  • Restaurant
  • Safety deposit box

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :


  • From August 28th to December 22 and from April 17th to July 28th
Up to 72 hours before the arrival date: No charge
Less than 72 hrs before arrival date: Full charge
No Show: Full Charge
Early Departure: Full Charge
Payment Policy: We will charge the total amount of the reservation 71 hours before the arrival date.

  • From January 8th to April 16th and from July 29th to August 27th  
Up to 7 days before arrival: No charge
Between 4 and 6 days before arrival: 50% of the total stay
Less than 72 hrs before the arrival date: Full Charge
No Show: Full Charge
Early Departure: Full Charge
Payment Policy: We will charge the total amount of the reservation 6 days before the arrival date.

  •  From December 23rd to January 7th, 2024
 Up to 30 days before the arrival date: No Charge
Less than 30 days before arrival date: Full Charge
Payment Policy: We will charge the total amount of the reservation 29 days before the arrival date.
Terms and Conditions

- Check-in time to the rooms is from 15:00 hrs and check-out time is 12:00 PM (For each extra hour your account will be charged 10 USD) and there will be no refunds in case of early departures.

- It is forbidden to bring food, beverages and coolers in public areas. Consumption is only allowed inside the rooms.

- The hotel will not be responsible for loss of valuables, documents, money, etc. forgotten inside the room or in public areas.

- The key to the safe deposit box is unique and non-transferable, guests must carry it with them at all times, even outside the hotel (In case of loss or damage, 100 USD will be charged to your account).

- Holboxdream hotel is not responsible for any event derived from services contracted by guests outside the hotel or by third parties.

- The final price of the reservation will be subject to the exchange rate of the day we will process the charge. Any questions please contact our Reservations Department.


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