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Welcome to Radfords on the Lake – luxury 5 star lakefront accommodation in Te Anau you will love. Wake up to views of stunning Lake Te Anau and the mountains of Fiordland National Park in one of our spacious, luxuriously appointed apartments. Radfords on the Lake is the perfect base from which to explore Milford Sound, Doubtful Sound, or the wider Fiordland National Park.

Property Name: Radfords On The Lake

Address 1: 56 Lakefront Drive

City : Te Anau

Postal Code : 9600

Contact Name: Kerri James

Phone: 0800 782 972

Email: info@radfordsonthelake.co.nz

  • Lounge
  • Meeting rooms

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 2:00 PM

Check-Out: 10:00 AM

Property and Cancellation Policies :
Cancellation Policy: 
Cancellations can be made without charge up until 48 hours prior to 2pm on the day of your scheduled arrival. For cancellations within 48 hours of arrival, the total cost of the booking will be charged as a cancellation fee.
If you fail to arrive on the date you have booked, this will be treated as a "no show" and the full cost of your booking will be charged to the credit card provided at the time of booking. 
Multi-night stays that are cut short on arrival will be charged the full cost of the reservation, as this is within our cancellation policy. 

Christmas / New Years Bookings: 
Please note that a 7 day cancellation policy applies for any bookings in the Christmas and New Year period (24 December - 5 January). If a booking for these dates is cancelled within 7 days of arrival, the total cost of the booking will be charged. 

Please note: All cancellations must be in writing and confirmed by us. Cancellations have a huge impact on our small business and we strongly recommend that our guests take out travel insurance to protect themselves against unfortunate events.

Terms and Conditions

Payment Policy:
Credit card details are required to secure the booking (please note debit cards are not permitted). 
Accepted payment types are Mastercard, VISA, Amex, Diners, Union Pay, EFTPOS and Cash. 
Radfords on the Lake reserve the right to pre-authorise the card to ensure validity of funds, and to charge the total cost of the booking to the guaranteed credit card within 7 days of arrival. 

Arrival / Departure: 
Check in time is between the hours of 2pm and 8pm on the day of arrival and check out time is before 10am on the day of departure. Variations outside these times must be arranged with reception prior to the day of arrival or departure so that staffing arrangements can be made along with the incoming guests’ prior arrangements for an early check in. 
We are happy to store luggage if required.

Extra Person:
Please declare any extra people including babies and children who are staying with you. We reserve the right to charge $60.00 per person per night for any extra guests staying that have not been declared. We also have a maximum number of guests allowed in rooms due to safety and fire regulations and these numbers must be adhered too.  I.e. Max 2 people in a Studio, 2 people in a Superior One Bedroom, 5 in a Large One Bedroom Apartment and Max of 6 people including babies in Two Bedroom Apartments.

All our rooms and indoor guest service areas are strictly non-smoking. Ash trays are provided outside your unit located under the table. Please make sure when you are smoking that the doors and windows are closed and be considerate by not smoking near other guests and especially children. In the event of someone smoking in the room we will engage a specialist cleaning company. We reserve the right to charge such costs and any resulting loss of income to the registered guest.

Health & Safety:

Please always mind children as we have a pond in the garden below our Radford's on the Lake sign, there is also a busy street in front of the complex and the Lake.  Children must always be supervised.

I hereby accept full responsibility for any charges incurred for this room during my stay. I also acknowledge that I am personally liable for payment of any damage, smoke damage or odorous cooking to the room or property, malicious or accidental by myself or my guests, including any consequential damage and that remaining balances can be finalised on my credit card. I agree to have any costs incurred in the recovery of any debts charged to me.

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