Property Name: The Dearly Koh Tao Hostel
Street Address: 14/55 Moo 3 Chalok Baan Kao
City : Koh Tao - Surat Thani
Postal Code : 84360
- ATM on site
- Baggage storage
- Laundry service
- Photocopying services
- Swimming pool
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 12:00 PM
Property and Cancellation Policies :
- Cancellations or modifications must be made by e-mail only. Please e-mail email@example.com 48 hours, or more* prior to the arrival check-in date of your reservation. Otherwise, you will lose the deposit.
- In the case of a no-show, you will be charged for the full amount of the total reservation.
- *High-Peak seasons, period of January, 13th-15th April, July-August, and 11th-31st December cancellation policy is applied as follows ;
- Period of 13th-15th April, July through August cancellations or modifications must be made 5 days prior to arrival date to avoid a late cancellation fee. If cancellations or modifications are made within 5 days but no less than 3 days prior to the arrival date, only the first night of the reservation will be charged. If cancellations or modifications made within 3 days prior to arrival date, the total reservation will be charge.
- Period of 20th December through January cancellations or modifications must be made 7 days prior to arrival date to avoid late cancellation fee. If cancellations or modifications made within 7 days but no less than 3 days prior to arrival date, only the first night of the reservation will be charged. If cancellations or modifications made within 3 days prior to arrival date, the total reservation will be charge.
Terms and Conditions
- A major credit card detail is required to make a reservation. The name of the cardholder must match the name under the reservation.
- A non-refundable deposit of 1 night is required upon reservation, except for 'Long Stay Rate' and 'Diving Package', a partially refundable deposit of 50% of the price is required. Kindly note that without a deposit the reservation is incomplete.
- The total balance is to be settled upon check-in
- We accept cash and card payments, 3% surcharge for card payments.
A current passport (foreigner) or a national identification card (Thai citizen) is required upon checking in. Without photo identification of your passport or national identification card, we cannot check you in. We reserve the right to charge you the first night of your reservation as a result of a late cancellation.
A refundable cash deposit of ฿400 is required upon check-in for the room key (฿100) and the provided towel (฿300). Missing items result in losing the deposit.
A maximum of 1 additional guest is allowed in the Ensuite Private room type only, ฿700 additional charges, per night, are applied for the additional guest aged above 7 years old, bedding and Breakfast included. Free accommodation for a child under 7 years old, given that the child is sharing a bed with their parent. Please send us an inquiry for an extra bed via email at firstname.lastname@example.org
- Minors under the age of 18 are not allowed to check in without a parent or a lawful guardian unless a consent letter from a parent or guardian with contact information is provided. Non-cooperation will be refused for the service without a refund.
- Shared Room, accommodate age above 16 years old only.
For group booking, depending on availability we cannot guarantee that all members of a group will be assigned the same shared room. We will try our best to make these accommodations.
Personal lockers are provided in every dormitory room for each guest, please bring your own locks.
Due to the conditions of the island, water, and electricity are our most scarce resources on the island. Please be mindful of your usage to prevent any shortages. Air conditioning in all shared dormitory rooms will be off between 11.30-17.00 hrs.
The entire property is reserved for residents only. 'Visitors' or 'Non-residents' are welcome in the lobby terrace between 10 am - 10 pm only. Violation of this rule will result in a penalty charge of 1,000฿ for each visitor and the guest may be asked to leave immediately without any refund.