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Nestled among the pines in a quiet country setting, away from the hustle and bustle of downtown North Conway, the New England Inn & Lodge has been a favorite New Hampshire destination for over 200 years! Enjoy our clean and comfortable accommodations, peaceful grounds and pleasant views. Choose from spacious family cottage suites, adult only Log Cabins or Lodge, many featuring an in-room Jacuzzi. We also offer pet-friendly accommodations.

Whether it's just the two of you or you're traveling with family and friends, we'll treat you with the hospitality and kindness you deserve.  The New England Inn & Lodge is also home to an outstanding dining experience -Tuckerman's Restaurant & Tavern.  We have a heated, indoor pool for a daytime or evening swim, no matter what the season. 


Property Name: The New England Inn & Lodge

Address 1: 336 NH RT 16A

City : INTERVALE - New Hampshire

Postal Code : 03845

Phone: 603-356-5541

Email: frontdesk@newenglandinn.com

Amenities
  • Fax services
  • Lounge
  • Photo copying service
  • Printer
  • Swimming pool
  • Tuckerman's Restaurant & Tavern
  • Agiochook Aquatic Center

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancellation Policies :

NEW ENGLAND INN & LODGES CANCELLATION POLICY:
  • If you cancel your reservation 15 days or more prior to your arrival, due to any reason or no reason, we will refund your deposit less a $25 cancellation fee.
  • If you cancel your reservation within 15 days or less prior to your arrival, due to any reason or no reason, we will hold your deposit. The deposit will be good for a future stay if booked within one year, after which it will be forfeited.
  • If you cancel your reservation within 24 hours or less of your arrival, due to any reason or no reason, there will be a forfeiture of your deposit.
  • If you cancel your reservation outside of 24 hours and wish to reserve another date, we are happy to apply your full deposit, to an alternative date, subject to availability and the published daily rate.
  • No-shows or vacancies caused by late arrivals or early departures, due to any reason or no reason, are considered to be a late cancellation and will be charged the full rate for each night reserved.
  • If you do not agree with our policies, you can cancel free of penalties before 10:00 PM on the day you made the reservation. All cancellations generate an automatic cancellation notice. If you have not received a cancellation notice from us, your reservation has not been canceled. No refunds will be given for cancellations for reservations made within 14 days of arrival.
Cancellation Policy for Special Promotions & Special Events may be more restrictive. Also, cancellation policies may vary depending on the rate type or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy.

SANDY CREEK CANCELLATION POLICY:
  • If you cancel your reservation 30 days or more prior to your arrival, due to any reason or no reason, we will refund your deposit less a $50 cancellation fee.
  • If you cancel your reservation within 15 days or less of your arrival, due to any reason or no reason, there will be a forfeiture of your deposit.
  • No-shows or vacancies caused by late arrivals or early departures, due to any reason or no reason, are considered to be a late cancellation and will be charged the full rate for each night reserved.
  • If you do not agree with our policies, you can cancel free of penalties before 8:00 PM on the day you made the reservation. All cancellations generate an automatic cancellation notice. If you have not received a cancellation notice from us, your reservation has not been canceled. No refunds will be given for cancellations for reservations made within 15 days of arrival.
Terms and Conditions

PAYMENTS, CHARGES & DEBITS

  • Total Room charges include daily Room Rates for rooms booked, and any extras or packages requested, rates INCLUDE the 8.5% New Hampshire Rooms Tax.
  • The number of occupants cannot exceed the maximum occupancy legally allowed in the room. Unregistered guests will not be allowed to stay.
  • A charge totaling the first night stay plus tax and any sundries added on is debited from your debit card, credit card or gift certificate at the time of reservation. We will hold a room(s) for you and guarantee availability for your arrival. We will no longer offer your room(s) for sale to another party.
  • The remaining balance will be charged the day before your intended arrival. A 100% deposit is required for all one night stays.
  • Third-party vouchers will be fully redeemed at the time of booking and cannot be refunded.
  • All incidental charges will be made to the credit card, debit card or gift certificate on file.
  • All charges and any holds are normally cleared within 1-24 hours of departure by us. Your credit card provider or transaction processing company may take 1-15 days to clear all holds and charges. For this reason we strongly recommend the use of credit cards over debit cards.
  • We guarantee to provide the room type that you reserved with us or through a third party provider that is approved by us. Although we cannot guarantee a specific room request, we will always do our best to accommodate any request for a particular room.
  • Proof of identification is required at check-in.

PET POLICIES
  • Please do not bring unauthorized pets to the New England Inn & Lodges.
  • All pets must be approved before arrival, registered at check-in and may stay only in a designated pet friendly accommodation. Our dog friendly rooms are the Deluxe Suites and the Woodland Cottages.
  • In the interest of other guests, we do not allow pets in any other non-pet friendly rooms and buildings.
  • A fee of $25.00 per pet, per room will be charged for all approved pets in a pet friendly accommodation.
  • Guests with unregistered pets will be evicted without refund. In addition, the following cleaning charges apply: (1) a minimum fee of $150.00 for cleaning for unauthorized pets in non-Pet Friendly rooms; (2) an additional fee of $250.00, if outside contract cleaning is required, will be charged to your account. Please do not bring unauthorized pets to the New England Inn & Lodges.
  • We do not allow pets to be left in the cars overnight on our property. If found, the appropriate authorities will be notified.
  • Unattended pets left in an accommodation must be well behaved or remain in securely locked in a portable kennel, without exception. In case staff needs to access your room during your stay.
  • Visiting pets must be in the control of their owners at all times and on a leash when walking around the grounds.
  • All droppings and waste must be picked up and disposed of in the waste receptacles provided for pet friendly accommodations.
  • Pet owners are responsible for any damage caused by their pet. Please read our Damage to Property policies below.

SMOKING POLICY
  • As per New Hampshire state law, all of the buildings and rooms at the New England Inn & Lodges are completely smoke-free environments. Smoking is allowed outdoors only.
  • Please be advised that if smoking of any substance has occurred in your room, you will be charged a minimum of $150.00 to clean and deodorize the room, and the police will be notified.
  • If an outside specialist cleaner is required to further clean and deodorize the room, then an additional $250.00 or more will be applied.
  • If we are unable to rent the room because of smoke odor or damage from smoking, the full amounts of daily lost rental will be charged to your account. This also applies to odors caused by residual smoke and smell from any source (cigarette butts, pipes, ashes, ashtrays, etc.)
  • Our policies are strictly enforced without exception.
  • We appreciate your understanding and respect of the no-smoking policy to ensure that all guests enjoy a smoke-free environment.

ALCOHOL POLICY
  • As per New Hampshire State Law – RSA 178:22 III – the consumption of alcohol in public is only allowed in licensed areas were alcohol is served by a member of staff. The consumption or open carrying of personal alcohol is not allowed in public areas (inside or outside), or in areas licensed to the New England Inn & Lodges or Tuckerman’s Restaurant & Tavern to legally serve alcohol (inside or outside) – this includes the restaurant, pub, beer garden, sitting rooms, pool, and the grounds of the Inn. Open alcohol is not allowed on or near public roads in New Hampshire.
  • Personal alcohol may only be consumed in your room and on attached decks or balconies by occupants the age of 21 years or more. This includes champagne or wine that may have been ordered for your room or provided as part of a package.
  • Anyone less than 21 years of age may not consume alcohol anywhere on the property.
  • Anyone providing underage access to alcohol is liable for prosecution.
  • Open alcohol beverages may not be carried or consumed walking through the property.
  • Alcohol served by the the New England Inn & Lodges or Tuckerman’s Restaurant & Tavern may only be carried and consumed within the licensed room or area that the alcohol was served, and not outside that area, unless packaged and sealed for transport by a member of staff, as per NH state law.
  • NH state liquor inspectors may visit our property at any time to ensure compliance. We thank you for your cooperation.

DAMAGE TO PROPERTY

We endeavor to offer all our guests a clean, warm and comfortable environment, with all facilities in good working order. In return, it is the responsibility of all guests to leave our facilities in the condition they found them; this includes lodging, restaurant, bar, pool, lobby areas and outdoor facilities, furnishings and equipment. In the event of damage beyond normal wear, whether by accident, negligence or intent, guests will be charged market rates for the full costs of all damages to include, but not limited to: extra cleaning, repair or replacement; contract services; and lost revenue. If the circumstances warrant, individuals may be reported to the appropriate authorities with possible prosecution. All guests are responsible for their conduct, activities and actions at all times, and that of their accompanying friends and family and pets.


QUIET TIME POLICY
I
n the interest of all guests, and according to local ordinances, all guests are asked to respect quiet hours from 11:00 P.M to 7:30 A.M., whereby no noise should be heard outside guest rooms, public areas or outdoors. During all other times we ask all to be considerate of their fellow guests. Parents – please do not allow your children to run and jump in the halls and buildings at any time.

OPEN FIRE POLICY
  • Open Flame and Candles – Burning candles, open flames or other flammables are not allowed anywhere on the property, inside or out, unless approved or managed by staff per local fire and safety codes.
  • No fireworks of any kind are allowed on the property. These include, but are not limited to: fire crackers, roman candles, fountains, missiles, rockets, sparklers, cones, fuses, smoke bombs, canons, etc.
  • Fire – Fires are only allowed in the designated fire pit areas with local fire permit and approval by staff.

COOKING POLICY

This provision excludes accommodations with cooking facilities (full kitchens or microwaves.) Cooking of any kind, indoor or outdoor, is not permitted unless approved by management. This includes BBQs, grills, hibachis, electric burners, boilers, crock pots, toasters, microwaves, camping stoves and all other cooking equipment.


MANAGEMENT ACCESS

We reserve the right to access any and all rooms, accommodations and buildings, as may be required for cleaning, maintenance, safety and the enforcement of house, municipal and state policies. We thank you for your cooperation.


**CAUTION: WEATHER CONDITIONS**

Please be advised that the weather and ground conditions in the White Mountains can change rapidly and frequently at any given time. Winter weather can normally be expected from November 1st to March 31st. And earlier or later! We strongly recommend that you leave yourself extra travel time and that you prepare yourself for cold, snowy and icy conditions. Preparations should at least include: appropriate cold weather clothing and footwear; possibly a snow shovel, sand, booster cables, scrapers and de-ice for your car and winter tires. On the New England Inn & Lodges grounds, the snow is regularly plowed and shoveled, and the roads, drives and walkways are sanded and salted to combat ice.

However, rapidly changing conditions due to new snow, rain, wind, sun melt and re-freezing may leave some areas slippery at short notice. All guests staying at the New England Inn & Lodges or traveling from or to Tuckerman’s Restaurant & Tavern do so at their own risk. We do not accept responsibility for accidents, injury or property damage due to weather conditions. We caution you to use your better judgment in regards to driving, walking or running on potentially slippery surfaces and ask that you assist by informing members of our staff of any slippery areas or potential hazards. We also place buckets of sand / salt strategically around the doorways and walkways for your convenience and immediate use on the property. Safety, precaution and common sense will ensure that your stay in the White Mountains and at the New England Inn & Lodges will be fun, memorable and safe.

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