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Surrounded by the gorgeous greenery of the Blue Ridge Mountains, Hickory Falls Inn invites you to relax and soak up the beauty of the Rocky Broad River, Chimney Rock and Hickory Nut Falls. Step out of the natural world and into comfortable and renovated stylings with our well appointed accommodations. Sit at the bistro table just outside your room and stare up at the Falls, listen to the river and enjoy all that a time away in the mountains has to offer. 

Unlike other conventional hotels, our unique fully automated check-in process means no front desk allowing for 100% contact free check-in.

With a stay at Hickory Falls Inn, you’ll be located just around the river bend from Chimney Rock Village with all the wonderful shops, dining options and the entrance to Chimney Rock Park. With Lake Lure and beach only a 7-minute drive away. 

At Hickory Falls Inn, we are delighted to welcome your furry family members and extend all the comforts of home while staying with us. As a pet friendly hotel, Hickory Falls Inn treats pets to the same level of service and you can rest assured that your pet will enjoy a relaxing and comfortable stay. A pet fee of $75 (per stay) applies and includes up to two pets. Restrictions may apply.


Property Name: Hickory Falls Inn

Street Address: 676 Main St

City : Chimney Rock - North Carolina

Postal Code : 28720

Phone: 8284577614

Email: reservations@coastalgetaway.com

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 3:00 PM

Check-Out: 11:00 AM

Property and Cancelation Policies :
For reservations made directly with Hickory Falls Inn, whether on our website, at the front desk, or through our reservation center. There are two policies you are able to choose from, please be aware which policy you choose as there are no exceptions for mistakes: 
  • Non-refundable policy: This policy requires a non-refundable one-night deposit due at time of booking, remaining balance is due three days prior to arrival. Which then also becomes non-refundable.  
  • Flexible 72hr policy: This policy does not require a down-payment on the reservation until three days prior to arrival, the whole amount is due and non-refundable. 
Reservations made through third party websites or through third party travel agents, policies may vary. Please refer to their customer service for clarification.
Terms and Conditions

Our management requests your cooperation in observing the following as an agreement between our guests and Hickory Falls Inn. Doing so ensures that your stay is an enjoyable experience that you'll want to have time after time.

We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

Hickory Falls Inn is a self-service hotel offering fully automated check-in. So, no need to wait at a front desk! Our check in process is 100% contact free. Upon booking your reservation through our website or another online travel site, you will receive a confirmation email with detailed check-in instructions. You will receive room and code on the morning of arrival via text. Although we don’t have a front desk, our friendly staff is available by phone call, text or email should you have any questions at all. Our staff’s contact info is provided in your confirmation email. If you don’t receive a confirmation 
email after making your reservation, please email us at: reservations@coastalgetaway.com or text/call us at 828.457.7614

Check-in: 3:00 PM

Check-out: 11:00 AM


Cancellation Policy
For reservations made directly with Hickory Falls Inn, whether on our website, at the front desk, or through our reservation center. There are two policies you are able to choose from, please be aware which policy you choose as there are no exceptions for mistakes: 
  • Non-refundable policy: This policy requires a non-refundable one-night deposit due at time of booking, remaining balance is due three days prior to arrival. Which then also becomes non-refundable.  
  • Flexible 72hr policy: This policy does not require a down-payment on the reservation until three days prior to arrival, the whole amount is due and non-refundable. 
Reservations made through third party websites or through third party travel agents, policies may vary. Please refer to their customer service for clarification.
Please note cancellation policies will differ on 3rd party booking platforms such as Airbnb, Expedia, and Booking.com.

Cards accepted at this property
Mastercard Visa Discover American Express.
Cash is not accepted. 

Quiet Hours
PLEASE be respectful of our quiet hours starting at 9pm. 

Property Representation
Our website describes the premises, position and furnishings to the best of their ability. No responsibility or refunds for alleged misinterpretation can be accepted. We are not responsible for misinformation or misrepresentation by any third party booking site. 


Parking
Please park in front of the building at a 45-degree angle to ensure we have enough space for all of our guests. Additional parking is available in the upper lot for longer vehicles.  Strictly one car space is available per unit booking.
No liability is accepted for any injury, debt, damage, loss, delay, inconvenience or expense caused directly or by events beyond the Agent or Owner’s control. No responsibility is taken for personal property left on or near the premises. It is recommended that guests take out personal property insurance or adequate travel insurance should any unexpected situations arise before or during your travel period. Failure to comply with any of the Agents’ Term of Service can result in immediate eviction without any refund of monies paid. You will also be liable for any costs incurred.

Child policies 
Children of all ages are welcome.
*With the busy road out front, poison ivy amongst the foliage on the sides, and the wildlife around, we ask that you always keep track of your children for their safety.

Rollaway bed policies
We do not offer rollaway beds at this time. 

Keypad - We will provide you via text a numeric code to your room on the morning of your day of arrival once you complete digital registration.

Toiletries & Linen -  Linens including sheets, bath towels and beach towels and basic toiletries are included for guests. Unless specifically stated at the time of booking, no other amenities, food or drink are provided during your stay.

Pets
Pets are welcome at Hickory Falls Inn. There is an additional charge of $35 per night (up to 2 pets).
No breed or weight restriction, but please no aggressive pets. Service animals will not be assessed a fee, however, the pet fee does still apply to emotional support animals.
While we do accept pets (dogs, cats, birds), all pets must be reported prior to arrival and any unauthorized pets will result in a $50 fine in addition to the nightly pet fee.

Parties - Strictly no parties or gatherings. Failure to comply will result in immediate eviction. No refund will be paid for unused nights accommodation.
Conditions of Use - Each room is equipped for a specific number of guests. It is against Health & Safety regulations for more persons to occupy a property than there are beds to accommodate them. No mattresses, air beds, tents, caravans, or more cars than the property accommodates are allowed. If a property is reported to be overloaded, the tenants will be asked to vacate with no refund made. If Management deems the breakdown of adults and children not suitable for that property, they have the right to refuse or cancel the booking.

Repairs & Maintenance - In the event of faults and/or malfunctions of appliances or inclusions there is no obligation for the Owner to compensate or discount. If a tradesperson is called out upon your request to carry out a repair that is found to be unnecessary, the invoice will be charged to you.

All guests are responsible for any loss or damage caused by them to the unit, furnishings or common property during their stay. Costs of additional cleaning, removal of excess garbage, repairs or replacement of items in the property will charged to your provided credit card, and an administration fee of $50 may apply.

Smoking
Smoking - Strictly NO SMOKING of any kind is permitted inside. This includes cigarettes, cigars, vaping, pipes, marijuana and e-cigarettes. Breach of this policy will incur a cost for the deodorizing of all curtains, soft furnishings or any asset which needs cleaning. Excess cleaning due to smoking will lead to a significant damage recovery fee assessed to your credit card if it is deemed by management that smoking has transpired in the room and you will be asked to leave without refund. Please keep room doors closed when smoking outside and do not smoke directly in front of your door or from your window.

Additional Charges
Credit card holder consents to be liable for delayed and amended charges. This applies to amenities consumed, ruined, or absent from the rooms after housekeeping inventory. 

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