Matildas is located in Barrio Brasil, Santiago. Heritage historic district declared typical zone in 2009, in which there are different types of cultures and people, in the same way as it was in the beginning of 1900. All those who enjoy urbanity, architecture, atmosphere and history of Santiago Poniente. Located on the first floor are: The Restobar, to start the morning with a delicious breakfast or enjoying a glass of wine at the evening . The Living Room, where you can share with other travelers or simply read a good book. And the terrace to rest or contemplate his beautiful garden. The rooms are on the second and third floor of the house. Its design, good care and service make this hotel the ideal place to stay within walking distance of the civic and historical center of our capital. WHY MATILDAS? Matildas name is inspired by "Waltzing Matildas", linking together the Australian, German and Chilean culture where travel, enjoy, share and learn are our main motivations. Since 2021 we work with "Sello S" for a sustainable tourism.
Property Name: Matildas Hotel Boutique
Street Address: Agustinas 2149
Apt, suite, floor etc. : Barrio Brasil
City : Santiago - Region Metropolitana [Santiago]
Postal Code : 8340463
Contact Name: Tatiana Geldrez
Phone: +569 6320 3628
Email: reservas@matildashotel.com
Amenities
- Baggage storage
- Concierge
- Laundry service
- Lounge
- Meeting rooms
- Photocopying services
- Printer
- Room service
- Welcome drink
- 24-hour front desk
- Air conditioning
- Bottled water
- Breakfast Buffet
- Breakfast, free
- Cashless payment accepted
- Contactless check-in / check-out
- Fire extinguishers
- First aid kits
- Garden
- Guest accommodations disinfected between stays
- Guest parking
- Guests can opt out of daily room cleaning
- Heating
- Internet
- Invoices
- Non-smoking rooms
- Safety deposit box
- Single-use plastics removed
- Smoke alarms
- Smoke-free property
- Terrace
- Tour Assistance
- Towels changed upon request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 15:00
Check-Out: 12:00
Late Check-out Hour: 16:00
Late Check-out Fees: 50%
Late check-out (after 12:00 and before 16:00) may result in a fee.
Property and Cancelation Policies :
are exempt from this policy.“NO SHOW” hereby refers to bookings that were once confirmed and/or paidfor, but for which the guests did not present themselves to claim the accommodation. The non-confirmed pending bookings, bookings over the phone and/or thosewithout corresponding guarantee payments are not includedin the system.
For reservations with discounted and non-refundable rates the payment in full (100%of the total cost) is chargedupon the confirmation of the booking.
Based on local tax laws, all Chilean citizens and resident foreigners must payan additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA)the payment must be made in US dollars and a copy of the immigration card andpassport must be presented. The passenger won’t be exempt from this fee whenpaying in local currency. In case of no show the invoice will be billedin local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paidseparately
Terms and Conditions
1.- The hotel reserves the right to deny accommodation.
2.- The guest is responsible of registering his arrival, and if theyarrive in a group, the representative will undertake this responsibility, alsoproviding the originals or valid copies of the required documents.
3.- In order to register, all adult guests will be required to provideapplicable identity cards or valid passports.
4.- The Hotel will deny accommodation to the guest who do not complywith these requirements and will, at its own discretion, requestidentification of the soliciting guest and those accompanying
5.- For the convenience of all of our guests, pets are not allowed onthe premises of the Hotel.
6.- Firearms are strictly forbidden on the premises of the hotel, so areany explosives, flammable materials, narcotics and other malicious and/ordangerous substances.
7- All the material damages and losses caused by the guest to theproperty of the hotel, will be subject of charges determined by the Hotel.
8-.TheManagement of the Hotel denies responsibility in any loss of jewels, money,documents and other objects of value, since safe boxes are provided for the useof the guests in each room.
9.- Smoking is forbidden on our premises, in accordance with LawN°20.660 Paragraph 10° about the smoke-free environments.
10.- Whence abuses of fixtures, furniture and the room in whole aredetected, such as the inappropriate use of tobacco (manifested bycharacteristic smell present), el undue use of food and drinks (with resultingspots left) or any other indication of uses that is beyond the normal andacceptable, the costs corresponding to the cleaning and repairs of thefixtures, beddings, furniture articles, as well as any other affected items ofthe room, will be charged on top of the due balance for the use of the room.
11.- The check-in time is at 15:00 pm, while the check-out deadline is12:00 pm leaving the management the right to ask the guest to vacate the room.If guests stay beyond the permitted time, charges amounting to the half of thecost of a stay of one night may apply.
12.- All the visits by third parties to the room occupied by guests arestrictly forbidden, except if they are mad with consent of the Management ofthe Hotel. The Hotel reserves the right to request any unauthorized person toleave the premises immediately.
13.- No guest has the right to pass the rights to accommodation toanother person without prior consent of the Management of the Hotel.
14.- The guest may pay in cash, as well as debit or credit cards. Thehotel reserves the right to accept or deny payment in cheques or personal/businessaccount transfers.
15.- Loud music and/or noises are not permitted in the rooms or thepremises of the Hotel.
16.- The guests are not allowed to break the order and causedisturbances to others within the premises of the Hotel, or to use theelectronic current and mechanical devices for purposes other than those forwhich they were designed.
IMPORTAN: It is expected that at the point of making the reservation theguest understands and accepts the present Internal Regulations of Matildas HotelBoutique in their entirety, while agreeing and conforming to all of thementioned points.For any doubts, suggestions or complaints regarding these InternalRegulations, please kindly contact us by calling (56 2) 2 661 9700 or send usan email at operaciones@matildashotel.com,and we will get in touch with you with in 24 hours. Kind Regards.
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