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Property Information

Property Name: The Sultan

Street Address: 101 Jalan Sultan

Apt, suite, floor etc. : #01-01

City : Singapore - Singapore

Postal Code : 199002

Phone: +6567237101


  • Baggage storage
  • 24-hour check-in
  • 24-hour front desk
  • Air conditioning
  • Bar
  • Bottled water
  • Cashless payment accepted
  • CCTV in common areas
  • Cleaning chemicals used are effective agaist COVID
  • Designated smoking area
  • Face masks available for guests
  • Fire extinguishers
  • First aid kits
  • Guest accommodations disinfected between stays
  • Guest accomodation cleaning can be cancelled
  • Guests can opt out of daily room cleaning
  • Internet
  • Invoices
  • Local safety protocols followed
  • Non-smoking rooms
  • Restaurant
  • Self-service laundry
  • Smoke alarms
  • Terrace
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 12:00 PM

Late Check-out Hour: 6:00 PM

Late Check-out Fees: 50%

Late check-out (after 12:00 PM and before 6:00 PM) may result in a fee.

Property and Cancelation Policies :

Partial Charge - First Night Stay - If canceled within 1 days of arrival

Terms and Conditions

Early check-in and late check-out is strictly subject to room availability. Priority will be extended to direct bookings.
For Guaranteed Early check-in or Guaranteed Late check-out, advance reservation is strictly required.
Guaranteed Early check-in after 8:00am is chargeable at a half-day rate.
Guaranteed Late check-out before 6:00pm is chargeable at a half-day rate.

Housekeeping is provided every other day and only for stays 3 nights and longer, unless otherwise specified by your rate plan.

Cancellation Policy: Website reservations with a 24-hour Cancellation/ Modification policy will require cancellations or modifications be performed by 12:00pm the day before original arrival date to avoid a penalty equivalent to the first night's room rate. Promotional rates are non-refundable/ modifiable.

Special Requests: All requests are strictly subject to room availability at the point of check-in. Priority will be extended to direct bookings.

Extra Beds: The Sultan does not offer extra beds. 

Baby Cots: Limited baby cots are available on a complimentary, first come first serve, advance reservation-required basis.

Child Policy: Children below the age of 7 can stay for free on existing bedding in all Signature category room types (Attic Room, Sultan Room, Skylight Room, Puteri Room, Skylight Loft and Sultan Loft).

Minimum Age: Individuals below the age of 16 must check in with parents or legal guardian.

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