Property Name: The Sultan
Street Address: 101 Jalan Sultan
Apt, suite, floor etc. : #01-01
City : Singapore - Singapore
Postal Code : 199002
Phone: +6567237101
Email: info@thesultan.com.sg
Amenities
- Baggage storage
- 24-hour check-in
- 24-hour front desk
- Air conditioning
- Bar
- Bottled water
- Cashless payment accepted
- CCTV in common areas
- Cleaning chemicals used are effective agaist COVID
- Designated smoking area
- Face masks available for guests
- Fire extinguishers
- First aid kits
- Guest accommodations disinfected between stays
- Guest accomodation cleaning can be cancelled
- Guests can opt out of daily room cleaning
- Internet
- Invoices
- Local safety protocols followed
- Non-smoking rooms
- Restaurant
- Self-service laundry
- Smoke alarms
- Terrace
- Towels changed upon request
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 12:00 PM
Late Check-out Hour: 6:00 PM
Late Check-out Fees: 50%
Late check-out (after 12:00 PM and before 6:00 PM) may result in a fee.
Property and Cancelation Policies :
Partial Charge - First Night Stay - If canceled within 1 days of arrival
Terms and Conditions
Early check-in and late check-out is strictly subject to room availability. Priority will be extended to direct bookings.
For Guaranteed Early check-in or Guaranteed Late check-out, advance reservation is strictly required.
Guaranteed Early check-in after 8:00am is chargeable at a half-day rate.
Guaranteed Late check-out before 6:00pm is chargeable at a half-day rate.
Housekeeping is provided every other day and only for stays 3 nights and longer, unless otherwise specified by your rate plan.
Cancellation Policy: Website reservations with a 24-hour Cancellation/ Modification policy will require cancellations or modifications be performed by 12:00pm the day before original arrival date to avoid a penalty equivalent to the first night's room rate. Promotional rates are non-refundable/ modifiable.
Special Requests: All requests are strictly subject to room availability at the point of check-in. Priority will be extended to direct bookings.
Extra Beds: The Sultan does not offer extra beds.
Baby Cots: Limited baby cots are available on a complimentary, first come first serve, advance reservation-required basis.
Child Policy: Children below the age of 7 can stay for free on existing bedding in all Signature category room types (Attic Room, Sultan Room, Skylight Room, Puteri Room, Skylight Loft and Sultan Loft).
Minimum Age: Individuals below the age of 16 must check in with parents or legal guardian.
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