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In an environment surrounded by tropical plants and palm trees with views of the sea and the Teide, the award-winning Atlantis Park Resort is the perfect place in northern Tenerife for lovers of a holiday away from the massive tourist circuits without giving up the permanent spring climate that characterizes the island. It is a refuge to escape the city and breathe fresh air, mingle with nature and walk-through havens of peace. The promenade and the public natural swimming pools are just 300 metres from the hotel and for culture lovers, the historic city & World Heritage Site of "La Laguna" is just a 20-minute drive away. Atlantis Park Resort is popular for its huge central swimming pool, for its brand new Wellness Centre with a wide range of treatments and beauty rituals, for its delicious and rich breakfast, for its offer of hiking and activity programs in the Rural Park of Anaga and finally for the kindness of its staff.  The sense of peace and feeling at home brings guests back to us year after year. The hotel also offers: a Restaurant with an innovative culinary menu suitable also for athletes and vegans, Hairdresser, Gym, Yoga sessions. 

Property Name: Atlantis Park Resort

Street Address: Calle Océano Ártico, 1

City : Punta Del Hidalgo - Santa Cruz

Postal Code : 38240

Phone: +34 922 156 411


  • Baggage storage
  • Concierge
  • Fitness center
  • Laundry service
  • Meeting rooms
  • Photocopying services
  • Printer
  • Swimming pool
  • All rooms disinfected daily
  • Bar
  • Bathhouse
  • Cashless payment accepted
  • Cycling
  • Face masks available for guests
  • Fire extinguishers
  • First aid kits
  • Guest accommodations disinfected between stays
  • Internet
  • Massage
  • Restaurant
  • Safety deposit box
  • Sauna
  • Spa
  • Towels changed upon request
  • Yoga

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 12:00

Late Check-out Hour: 13:00

Late Check-out Fees: €35.00

Late check-out (after 12:00 and before 13:00) may result in a fee.

Property and Cancelation Policies :

Full Charge - Full Stay - If canceled within 2 days of arrival

No Charge - If canceled within 3 days of arrival

Terms and Conditions

Atlantis Park Terms and Conditions
Check-in time is from 15:00hrs and check-out time is 12:00hrs (noon).
The rate indicated in your reservation is per night of accommodation. The rate includes breakfast buffet served in our Platanera restaurant, and also includes wifi throughout the hotel.
Please note that our cancellation policy is 48 hours prior to arrival date, after that time, applies the penalty payment on 100% of the booked, likewise applies in case of no show (when the passenger does not show up).

Also, due to the change of brand that we will have our services will be as follows from September 25

The opening hours of our restaurant from 25 September will be: 
Breakfasts: Monday to Friday: 08:00 to 10:00 hrs. Breakfasts Saturday and Sunday: 08:00 to 11:00 hrs. 
Lunches and dinners: Thursday to Saturday: 13:00 to 16:00 hrs / 19:00 to 22:00 hrs. Sunday 13:00 to 17:00 hrs.   
On Mondays, Tuesdays and Wednesdays there will be no restaurant service (only breakfast/brunch & snacks) until 15.00 hrs.   Towels will be changed in our rooms on Mondays and Thursdays and waste will be removed from the rubbish bins. For long stays of more than one month, deep cleaning will be done once a week (change of sheets, towels and waste) in addition to the change of towels on Mondays and Thursdays.
Half board service will not be available from 25 September.   

Our hotel has the following services:
Platanera Restaurant
Wellness centre
Swimming pool
Games room
Coin operated washing machine and tumble dryer
Bicycle storage area with tool centre.
Reception is open from 08:00 to 21:00 hrs Monday to Sunday.

Rooms do not have kitchens, only the family rooms have a kitchen, microwave and coffee machine.

It is important to note that for security reasons, when checking in at the hotel you must present your passport identity card of all guests (including children), in case you travel with minors who are not your children, you must present the permission granted by the national police.normas: In order to preserve the rest, privacy and security of our guests, all the hotel facilities are for the exclusive use of the guests who are staying at the hotel. The entry of non-guests will incur an additional cost.
According to current legislation, smoking is not permitted in public areas or in the rooms. According to current legislation, our prices include 7% tax on all hotel services.Bank Account Details:
La Caixa / 38240 Punta Del Hidalgo
IBAN: ES52 2100 6768 2722 0007 4169, BIC: CAIXESBBXXXBASIC INFORMATION ON DATA PROTECTIONResponsible: Atlantis Park S.L. Purpose: To provide you with a personalised quote, provide you with the requested service and invoice you for it. Recipients: The data will not be communicated to third parties, unless legally obliged to do so. Your Rights: You have the right of access, rectification, deletion and other rights explained in the additional information. Additional Information: Privacy Policy at

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