Ana Polanco Apartments

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Ana Polanco Apartments has several furnished apartments to rent for vacation or short stays.

The building stands out for its spacious terraces made of strong wood which, due to their design, give a sense of freedom that invites you to spend a lot of time in them. All rooms are brand new and some have a terrace, kitchen, coffee maker, safe, premium amenities and exclusive furniture carefully selected for each space. With security and peace of mind a top priority, all doors are automated with contactless locks, we have a 24/ security team and our trained staff would be delighted to answer any questions you may have or give you advice for Mexico City activities.

We will charge your reservation at your check-in at Reception, with an official foto ID and physical card; if you need to charge the reservation before arriving or through a 3rd party, please contact Reception; we'd love to know your arrival time in order to be able to give you a more efficient check-in.

Property Name: Ana Polanco Apartments

Street Address: C. Monte Elbruz 140, Lomas de Chapultepec, Miguel Hidalgo

City : Ciudad de México - Distrito Federal

Postal Code : 11000

Phone: (55) 51575752

Email: contacto@ana-polanco.com

Amenities
  • Baggage storage
  • Concierge
  • Elevator
  • Contactless check-in / check-out
  • Express check-in / check-out
  • Internet
  • Non-smoking rooms
  • Safety deposit box
  • Smoke-free property
Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 12:00

Property and Cancelation Policies :

Cancellations 48 hours prior to arrival date: no penalty charged.
Cancellations within 48 hours of arrival date: you will be charged the cost of 2 nights plus tax.
A "No Show" reservation (you don't arrive and don't give us notice): you will be charged the cost of 2 nights plus tax.

Terms and Conditions

  • Payment for your Reservation:
We will charge your reservation at your check-in at Reception, with an official foto ID and physical card; if you need to charge the reservation before arriving or through a 3rd party, please contact Reception.

  • Check-in y Check-out:
El check-in se realiza a partir de las 15:00hrs y el check-out antes de las 12:00hrs.Si necesitas hacer el check-in antes o después de las horas establecidas, por favor, ponte en contacto con nosotros para que podamos hacer los arreglos necesarios.Si necesitas resguardar tus maletas antes o después del check-in o check-out, por favor, pregúntanos y las resguardaremos por ti.

  • Políticas de seguridad:
Por favor, asegúrate de cerrar con llave todas las puertas y ventanas cuando salgas de la habitación.No dejes objetos de valor a la vista, encontrarás una caja fuerte en tu habitación. No nos hacemos responsables por objetos perdidos.Por favor, no permitas el acceso al inmueble a personas que no sean huéspedes registrados.Si tienes alguna preocupación relacionada con la seguridad, por favor, háznoslo saber de inmediato.

  • Políticas de limpieza:
Pedimos que mantengas la habitación y los espacios comunes limpios y ordenados.Buscamos ser un establecimiento sustentable, por ello, promovemos las prácticas de ahorro de agua, solo pida cambio de toallas si es necesario, está prohibido su uso para desmaquillar o limpiar.Brindamos diariamente un servicio de limpieza de rutina entre las 10:00hrs. y las 16:00hrs. (Si desea privacidad, por favor deje el señalamiento en la puerta).Pedimos que deje la habitación en buen estado cuando se retire.

  • Políticas de ruido:
Por favor, respete a los demás huéspedes y mantenga el ruido al mínimo después de las 10pm.No se permiten fiestas ni eventos.

  • Políticas de fumar:
Está prohibido fumar en el interior del edificio (incluso terrazas y balcones).
Si desea fumar, por favor, hágalo en la zona en frente del edificio y deseche las colillas en el basurero.

  • Política de mascotas:
No se permiten mascotas en el inmueble.

  • Política de penalización:
Haremos un cargo de $2,000.00 MXN. por día en caso de que nuestras políticas no sean respetadas.

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