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The Sandon is the birthplace of Liverpool FC, and some would say football on Merseyside full stop.  Our history dates back to the 1870s when the public house was built by local beer brewer John Houldings as an outlet for selling the beers from his brewery, Houldings brewery. It was the first Masonic Lodge in Liverpool – The Anfield Lodge – and masonic symbols can be found on the ornate tiles on the exterior or the building. In 1878 St. Domingo’s Football Club was formed in the building, at the time the Liverpool’s only football club. It was then here in 1892 Liverpool FC was formed and the rest of course is history. 
Today we're an official match day partner venue of Liverpool Football Club, hosting match day hospitality for hundreds of guests in our opulent suites, whilst through out the rest of the complex. thousands pass through our doors to soak up our world famous match day atmosphere and watch the game, now after further renovation and expansion you can stay the night at the mecca of Merseyside football. 


Property Name: Sandon Hotel

Address 1: 166 - 182 Oakfield Road

City : Liverpool - Merseyside

Postal Code : L4 0UH

Phone : 01512869623

Email : hello@thesandon.com

Amenities
  • Automated teller (ATM)
  • Baggage storage
  • Lounge
  • Meeting rooms
  • Photo copying service
  • Printer

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 3:00 PM

Check-Out: 11:00 AM

Late Check-Out Hour: 2:00 PM

Late Check-out Fees: £ 25.00

Late check out (after 11:00 AM and before 2:00 PM) may result in a fee.

Property and Cancellation Policies :

Full Charge - Full Stay - If cancelled within 7 days of arrival

Partial Charge - 50% of Full Stay - If cancelled within 14 days of arrival

Terms and Conditions

The termsbelow apply to your booking if you book from 1st January 2019.Whatthese terms cover: when you make a booking with us via our digital channels(such as our website, mobile site or app) or when we make any booking on your behalfthese terms and conditions will apply. If you book ten or more rooms for thesame night we will treat this as a Group Booking. These types of bookings arecovered by these terms. For your own benefit and protection, you are requiredto read these terms carefully before making a booking. If you do not understandany point please ask us for further information. 1. Makinga booking and identification required on arrival at the hotel1.1Please follow the directions on the website, mobile site or app or as advisedto you to make a booking.1.2 Ifyou book ten or more rooms for the same night we will treat this as a “GroupBooking”.1.3 Wewill issue you with a confirmation number when a booking has been made. Theconfirmation number is proof that we have accepted your booking. No bookingshall be binding on The Sandon Hotel Limited until we issue you with aconfirmation number.1.5 Yourbooking is not transferrable. You cannot transfer or resell your booking (inwhole or in part) or advertise or otherwise offer any The Sandon Hotel Limitedroom for sale and if you do transfer or resell (or attempt to transfer orresell) your booking then we may terminate your booking and retain any moneypaid to us for such booking. Any bookings resold or transferred may not behonoured and we accept no liability in respect of this. We may also refuse totake any future bookings from you.1.6 Youmust ensure that the name on a booking is correct at the time of booking as wewill not change the name on the booking afterwards.1.7 Weonly require and can only accept one guest's name per booking.1.8 Evenif you make a booking for someone else's benefit and don’t stay yourself, youmust comply with these terms.1.9 Youmust be aged 18 years or over to make a booking with us and you must be aged 18years or over to stay alone. If a customer arrives at the hotel and is under 18years of age the customer will not be permitted to stay alone. We require photoidentification (a driver’s licence or passport) as proof of age and if the customeris unable to present this to the satisfaction of the hotel we may terminateyour booking without refund.

2.Payment2.1 Therate for each room is as published on our website, mobile site or app (asapplicable) at the time of your booking on that channel or in the case of atelephone booking as advised to you at the time of booking.2.2 Roomrates are per room per night and are inclusive of VAT and exclusive of mealsand other Extras. You may be able to add Extras to your booking during thebooking process or during your stay. For further details on Extras please seesection 6.2.3 Wereserve the right to terminate any booking made using a promotional rate orbenefit not in accordance with these terms.2.4 Allpayments are due in full at the time of booking unless you are otherwiseadvised by us.2.5 Wereserve the right to terminate any booking made where we have been unable tosuccessfully receive payment from the customer on the date of payment beingdue.2.6 Ifyour booking is not payable in full at the time of booking, we require debit orcredit card details to be provided at the time of booking and we will chargesuch payment card for the cost of the total stay of the booking if you fail toarrive. You will need to pay on arrival and you must do so by using, in persononly, the payment card which you used to make the booking. We do not acceptpayment over the telephone, by fax, by cash or by cheque.2.7 Ifyour booking is not payable in full at the time of booking and the rate of VATchanges between the date of your reservation and the date of your stay we willadjust the rate of VAT that you pay and charge you accordingly.2.8 GroupBookings only: All payments are due in full at the time of booking for GroupBookings made 28 days or fewer before the scheduled date of arrival and are notrefundable. For Group Bookings made more than 28 days before the scheduled dateof arrival a 10% deposit is due in full at the time of booking and is notrefundable and you must pay the final balance for your Group Booking at least28 days before the scheduled date of arrival. If we do not receive payment ofthe full balance by this time your Group Booking will be cancelledautomatically and no refund will be given.3.Cancellations, amendments, refunds and no shows3.1 Onceyou have checked in to you’re the Sandon Hotel you cannot amend or cancel therelated booking. 3.2Cancellations or amendments to your booking must be completed 14 days beforethe day of your original check-in date. No shows3.3 Ifyou do not arrive at the hotel on the scheduled date of arrival, you will bedeemed to be a ‘no show’ and your booking will be cancelled and in accordancewith our cancellation policy no refunds will be made to the customer and allthe payment will be charged. If you intend to arrive after 10pm on thescheduled date of arrival you must inform the hotel otherwise our no showpolicy will apply. Amendments3.4 Allamendments are subject to a £10 amendment fee plus charges applicable for therate change from the previous booking.3.5 Wherea refund is payable in accordance with our terms and conditions, we will onlymake refunds to the payment card that you used to make the booking. If youcancel your booking before you check in, in accordance with these terms we willnormally credit refunds within 10 days of cancellation. If you shorten yourbooking during your stay in accordance with these terms we will normally creditrefunds within 10 days of the last day of the original booking. If you are anindividual consumer, your statutory rights are unaffected. You can find outmore about your statutory rights by contacting the Citizens Advice Bureau orgoing to https://www.gov.uk/consumer-protection-rights.Cancellationby The Sandon Hotel Limited3.6 Ifyou fail to pay us when you are required to do so or breach these terms we maycancel your booking with immediate effect on notice to you (including byemail).3.7 If anevent outside our reasonable control is reasonably likely to prevent us fromperforming your booking we may cancel your booking on notice to you (by email)and will refund in full any payment made by you in respect of such booking tothe payment card that you used to make the booking, including any Extras andbooking fees.3.8 Alldeposits are non-refundable.4.Arrival, departure and relocation4.1 Youcan check in after 3pm on the scheduled date of arrival unless you purchase anearly check-in with your booking or directly at the hotel, subject always toavailability. If you intend to arrive after 10pm on the scheduled date ofarrival you must inform the hotel otherwise our no show policy will apply. 4.2 Youmust check-out before the indicated time on your confirmation email on thescheduled date of departure unless you purchase a late check-out with yourbooking or directly at the hotel, subject always to availability. If you do notcheck out by 11:00hrs then we must charge you a Late Check-Out fee till14:00hrs and after that the rate at that time for one night’s stay for theapplicable room(s).5. Yourstay – requirements of you and the other members of your bookingAccessibility5.1 Youmust not exceed the maximum specified occupancy for the room type which youhave booked. The maximum occupancies are set out below. You will need to speakdirectly to the hotel to confirm availability of cots and room size.FamilyroomsThemaximum number of occupants is 6 (including babies & children) BridalSuite·        2 adults;or·        1 adultand 1 children (under 18)GuinnessSuiteThemaximum number of occupants is 10 (including babies & children)  5.2 We donot permit people under the age of 18 to stay in our hotels alone. You must notleave under 18s unattended in any rooms or public areas at any times.5.3 Wewill try to assist with any special requests but all room bookings are subjectto availability.5.4 Wewill require you to move rooms if you make a booking or bookings to stay at ahotel for 28 or more days concurrently. If you refuse to do so we may terminateyour booking.5.6 In makinga booking you agree to not use the The Sandon Hotel Limited hotel or itsfacilities to conduct any commercial activity or activity that seeks to gainprofit without prior written consent from The Sandon Hotel Limited. We mayterminate your booking and retain any money paid to us for such booking if webelieve that you are in breach of this provision.5.7Smoking is not permitted in any part of the hotel other than in designatedsmoking areas outside the hotel. You must not smoke in any of part of our hotel,  either in the hotel rooms or public areas, orinterfere with our fire detection system or with any emergency equipment. Ifyou do so we may terminate your booking and reserve our rights to take anyfurther action. We may either (at our sole discretion) request the immediatere-payment of our reasonable costs during your stay or instruct a third partyto contact you after your stay to recover our reasonable costs. The reasonablecosts we incur if you smoke in our hotel are likely to include costs for specialistcleaning, repair or replacement of damage by you to our property, the cost ofthe room for any period it is unusable and our administration expenses. If yourequest it we will send a breakdown of these costs to the address used for thebooking.5.8 Youmust not bring any potentially hazardous or otherwise dangerous items on to ourpremises.5.9 Youmust not damage or interfere with any items belonging to us. If you do so wemay terminate your booking. You must bring any damage to our hotel or propertyto our immediate attention. We may either (at our sole discretion) request theimmediate re-payment of our reasonable costs during your stay or instruct athird party to contact you after your stay to recover the reasonable costs forany repair, replacement or specialist cleaning we incur if you damage our hotelor property. If you request it we will send a breakdown of these costs to theaddress used for the booking.5.10Cooking equipment including but not limited to microwave ovens, fridges, deep fatfryers and toasters must not be operated by you in the hotel.5.11 Youmust not cause any disturbance to any other customers or our staff includingbut not limited to noise disturbance.5.12 Allroom keys must be returned to us on check-out. If you don’t do this we willcharge you £5 per key for a replacement key or £50 for a lock as required. Inthe event that a key is not returned after check-out we request you to contactthe hotel to make arrangement for keys to be returned.5.13 Ifyou do not comply with the rules stated above, when staying at our hotel we mayterminate your booking and require you to leave the hotel immediately and mayretain any money paid to us for such booking. If we consider yournon-compliance to be sufficiently serious we may not accept any futurereservations from you and/or not allow you entry to or accommodation at any ofour hotels.5.14 Yourresponsibility: If you or any member of your booking causes damage or loss ofany kind to us or any other customers, including but not limited to asdescribed in paragraph 5.7 (Smoking) above, you will be responsible for thatdamage or loss and you as the person who made the booking will be required topay the costs, including but not limited to those described in this section 5.6. Extras6.1 Weoffer certain Extras when you make a booking; for more details on Extras click,see the check-out when making a booking.6.2 Theroom rate excludes any Extras unless we expressly agree with you otherwise aspart of your booking.6.3Extras may be purchased after you have made a booking subject to a booking fee.If you purchase Extras directly at the hotel during your stay this will notincur a booking fee.6.4Extras are always subject to availability.6.5 Ifyou have ordered any food & beverage Extras with your booking and these areunavailable upon arrival at the hotel we will refund you the price paid by youfor those Extras.6.6 Food& beverage Extras are refundable in accordance with these terms only. Allother Extras, including but not limited to Wi-Fi, are non-refundable at anytime. 6.7 Wewill not transfer Extras to another booking and Extras, cannot be cancelledunless the related booking is cancelled and refunded. Please refer to section 3above for more detail on cancellation and when Extras may be refunded.7. Pets7.1 Onlyguide dogs and hearing dogs may be brought into the hotel at free of charge;please notify the hotel in advance that you are intending to bring such dog(s)with you. 7.2 Youmust not leave service aniamls unattended in any rooms or public areas at anytime and dogs must be kept on leads in public areas always.8.General8.1 Weprocess your personal information in accordance with our Privacy Policy. Pleasetake the time to read our Privacy Policy as it includes important terms whichapply to you. By providing personal information in connection with a bookingyou consent to such processing on behalf of you and each customer staying withus under such booking.8.2Additional terms may apply to your use of our digital channels whether you makea reservation through them. These are published on the relevant digitalchannel. Please take the time to read these as they include important termswhich apply to you.8.3Amendments to these terms: We reserve the right to change these terms from timeto time and the terms applicable to your booking are those in force on the dateof booking.8.4Statutory Rights: If you are an individual consumer you have certain legalstatutory rights. If any of these terms conflict with a statutory right or thelaw changes and your statutory rights change, then the statutory rights willprevail over these terms. For more information on your statutory rightssee https://www.gov.uk/consumer-protection-rights or call 03454 04 05 06 orcontact your local Citizens' Advice Bureau or Trading Standards office.8.5Events Beyond our Reasonable Control: We shall not be in breach of these termsor liable for any failure to perform any of our obligations in relation to yourbooking (such as the provision of room(s) and/or other products and/or servicesand/or Extras) due to any adverse event, act, omission or accident whichhappens which is beyond our reasonable control including but not limited toflood, earthquake, extreme adverse weather conditions, natural disasters, otheracts of God, acts of terrorism, partial or full cancellation or delay of majorpublic event, interruption or fire (except by way of our default) or failure of(except by way of our default) electric power, gas, water, or other utilityservice, plant machinery, computers, vehicles or any collapse of buildingstructures. If an event outside our reasonable control is reasonably likely toprevent us from performing your booking we may cancel your booking on notice toyou (by email) and will refund in full any payment made by you in respect ofsuch booking to the payment card that you used to make the booking, includingany Extras and booking fees.8.6Complaints, Questions and Disputes: If you wish to make a complaint or have aquestion regarding your booking please click here to contact us using the‘Contact Us’ link on our website. We will respond to you as quickly as we canand normally within 5 working daysOur Liability8.7 Wewill not be liable for any losses which are not caused by either a breach ofthese terms by us, our non-compliance with our duties under applicablelegislation or our negligence. We will also not be liable for any losses whichwere not foreseeable to both parties when the contract was formed. Loss isforeseeable if either it is obvious that it will happen or if, at the time thecontract was made, both we and you knew it might happen for example if youdiscussed it with us during the booking process.8.8 Wewant to provide a safe and secure environment for your stay and where necessarywe will take appropriate security measures. If an incident occurs during yourstay resulting in theft, loss or damage of your property we will carry out aninternal investigation. If we do not feel certain that your property wasstolen, lost or damaged through any fault of ours, our staff or agents ourliability will be limited to the maximum sums under the Hotel Proprietors’ Act1956 (or the London Local Authorities Act 2004 in the case of hotels in GreaterLondon) and if an incident is referred to the Police and they draw the sameconclusion as us this will also be evidence that our liability is limited tothose maximums. If the loss is caused by an act of negligence by the customer,or by an Act of God (such as a flood) our liability will be limited to themaximum sums under the Hotel Proprietors’ Act 1956.8.9 Inrespect of all losses which are not subject to a maximum liability under theclause 8.8 or are not covered by the relevant legislation, our total liabilityto you for any and all losses shall not exceed twice the total daily rate wecharge you for your booking. If your booking includes a number of differentdaily rates, the average rate will be used.8.10 Wewill not be liable in any circumstances for any loss or damage to vehicles youbring to the hotel or any property left in them regardless of whether they areparked in a car park connected to the hotel or not.8.11Nothing in these terms will exclude or limit our liability for fraud or deathor personal injury caused by our negligence or any other matter which it wouldbe illegal for us to (or to attempt to) exclude or limit.8.12Severability: If any provision in these terms is found to be illegal, invalidor unenforceable in whole or in part then the provision will apply withwhatever deletion or modification is necessary so that the provision is legal,valid and enforceable. The legality, validity and enforceability of theremainder of these terms shall not be affected.8.13Waiver: Any failure by us to enforce our rights or remedies under these termsor otherwise or any delay in enforcing such rights or remedies shall not beconstrued as a waiver by us of those or any other rights or remedies.8.14 ThirdParty Rights: This contract is between you and us. No other person shall haveany rights to enforce any of its terms.8.15 Law:These terms and any non-contractual obligations arising out of or in relationto these terms shall be governed by and will be interpreted in accordance withEnglish law. All disputes arising out of or relating to these terms or anynon-contractual obligations arising out of or relating to these terms shall besubmitted to the non-exclusive jurisdiction of the English courts.9. Informationabout us and how to contact us9.1 Themeaning of "The Sandon Hotel Limited ", "we" or"us" in these terms will depend on the location of the hotel you arebooking.9.2 Forbookings of hotels in the UK other than Northern Ireland, it shall mean TheSandon Hotel Limited which has its registered office at 374 Smithdown Road,Liverpool, L155AN. (Company No. 11285659).10.Cookies10.1 TheSandon Hotel Limited uses cookies in our webpages to:(a) maintain your session andrequired details when you browse the website, during account registration andduring the booking process (session cookie)(b) collect website usage datafor statistical/analytics purposes (analytics cookie)(c) direct you to the correctlanding page based on your geo-location (geo-targeting cookie)10.2 Youmay instruct your browser, by changing its settings, to stop accepting cookiesor to prompt you before accepting a cookie from the websites that you visit.The Sandon Hotel Limited website will not function properly if cookies are disabled.DISCLAIMER11.1 TheSandon Hotel Limited website, mobile site and app, the services provided andall content contained within them are supplied "as is" and "asavailable". Sandon Hotel Limited provides no guarantee regarding thewebsite and content. You are solely responsible for your use thereof.11.5While we will make every effort to ensure that the information on the SandonHotel Limited website, mobile site and app is accurate and published in goodfaith. without affecting any statutory consumer rights that cannot be lawfullyexcluded or limited, The Sandon Hotel Limited does not warrant or represent theaccuracy of the information displayed and disclaims to the maximum extentpermitted by law all warranties expressed or implied by statute, custom orusage.11.6 TheSandon Hotel Limited will not be liable for any direct, indirect,consequential, punitive losses or damage (including without limitation loss ofrevenue, loss of goodwill, loss of reputation and loss of, or damage to data),arising out of The Sandon Hotel Limited website, mobile site or app or the usethereof or any services purchased from The Sandon Hotel Limited website, mobilesite or app, or any errors, inaccuracies or omissions in the services orcontent provided howsoever caused.11.7 Theinclusion of all website links on our The Sandon Hotel Limited website, mobilesite and app does not imply endorsement by The Sandon Hotel Limited of suchlinked sites, or any association with their operations. These sites are outsidethe control of The Sandon Hotel Limited . We will not be responsible for thecontent on the linked sites or your use thereof.12.Changes to these Terms & ConditionsTheSandon Hotel Limited reserves the right to cancel, amend or vary thearrangements and content featured on The Sandon Hotel Limited website, mobilesite and app and/or change, amend, vary or add to these Terms and Conditions atany time without prior notice. You will be notified of any changes to theseTerms and Conditions as made available on The Sandon Hotel Limited website.Please check The Sandon Hotel Limited website, mobile site and app regularlyfor updates to these Terms and Conditions.CONFLICTBETWEEN ENGLISH TEXT AND ANOTHER LANGUAGE TEXTIf there is any conflict or discrepancy between theEnglish text of these Terms and Conditions and any translation thereof into anyother language, the English text shall prevail.