Property Name: Flinders Backpackers
Street Address: 35 Elizabeth Street
City : Melbourne - Victoria
Postal Code : 3000
Phone: (03) 9620 5100
Email: info@flindersbp.com.au
Amenities
- ATM on site
- Elevator
- Foreign currency exchange
- 24-hour check-in
- 24-hour front desk
- Bar
- Cashless payment accepted
- CCTV in common areas
- CCTV outside property
- Coffee Shop
- Fire extinguishers
- Hand sanitizer provided
- Lockers
- Restaurant
- Self-service laundry
- Shared kitchen
- Smoke alarms
- Smoke-free property
- Shared Lounge
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 14:00
Check-Out: 10:00
Property and Cancelation Policies :
-Booking modifications and cancellations are accepted up to the day before arrival via the link on the reservation confirmation email
-Any cancellations made on the day of arrival will be charged the full rate for the first night, per person, to the credit card used to secure the reservation.
Terms and Conditions
Check In Requirements
All guests arriving to stay at the property must have either a physical driver's licence or passport, plus a credit card with them at the time of checking in.
A $20 security deposit is required per person at check in.
Age Restriction
-Flinders Backpackers is an 18 plus hostel, no babies, no kids, no one under the age of 18. If you arrive with a minor, you will be refused stay and charged under the terms of your cancellation policy.
-We are a youth backpackers accommodation. For this reason our dorm beds are reserved for Travelers aged between 18 - 35 years only. Guests over 35 years are welcome to book private rooms only.
$20 Security Deposit
$20 per person and is payable on check in via cash, debit or credit card.
The deposit will be refunded at check out provided guests check out on time (10am) and return their key card/wristband and pillowcase to the reception team.
Deposits will only be refunded on to a debit or credit card, NO cash is able to be provided.
Check In/ Check Out/ Reception Hours
-Check in time is after 2pm on the day of arrival.
-Check out time is before 10am on the day of departure
-If a guest is required to move rooms during their stay this must be done before 10am.
-Reception is open 24 hours a day.
-If you plan to arrive after midnight on the day of your arrival, please contact the reception team to avoid your reservation being cancelled.
Payments & Refunds
Direct Reservations
-Payment is taken in full at check in
-No over the phone payments, prepayments before arrival or cheques are accepted
-The credit card used to secure the booking cannot be charged unless the physical card is provided at check in.
-Payment can be accepted by cash, VISA, Mastercard. American Express is not accepted.
-No refunds for early checkouts.
-If a guest fails to arrive for a reservation, the reservation will be cancelled and a no-show fee applied.
Refunds
-After check in, no refunds will be issued.
-Guests evicted from the hostel will not be issued a refund, regardless of their check out date.
Group Reservations
Group sizes of no more than 6 people are accepted at the property.
Important Things to Note
-Flinders Backpackers is in the heart of the busy CBD. Guests may be disturbed by noise due to trams, traffic, and people on the busy streets surrounding the hostel as well as the noise from the bar and basement nightclub in the building, particularly on Friday and Saturday nights. If you are a light sleeper, we strongly recommend seeking alternative accommodation.
-The 14, 16 and 18 Bed Dorms do not have bathrooms on the same level as the rooms.
-Dorm room bookings for more than 1 guest are not guaranteed to be in the same room due to hostel availability.
-Flinders Backpackers has the right to refuse stay at the time of check in, if the check in requirements are not met, and/or if any person has caused problems at the property or another property in the past.
House Rules
-Kitchen, bathrooms, common areas and dorms are communal areas. Please respect others by keeping your belongings tidy and cleaning up after yourself.
-Management is not responsible for lost, stolen or damaged belongings.
- We hate to say it, but good personal hygiene is required during your stay.
-Property damage will be charged to the credit card stored on file for your stay.
-$20 replacement fee for a lost key/wristband.
-No drinking or storage of alcohol inside the guest rooms.
-Drinking alcohol in the common areas is permitted on level 3 between 12 noon and 10pm only.
-Smoking on the premises is strictly prohibited, including e-cigarettes/vapes.
-No visitors are permitted in the common areas or guest rooms.
-Verbal or physical abuse of other guests, security and staff of the hostel or other businesses within the building will not be tolerated, nor any behaviour deemed racist, sexist, queerphobic or targeting any demographic.
-Failure to follow house rules will result in immediate eviction from the property without refund.
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