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Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Payment for room charges will be made payable to ALTA ROCA RESORT, INC. Incidental charges of the individual guest’s must be paid directly to our Front Office Cashier prior to check out. Payment can be made in cash only. Personal check  and Credit/Debit cards will not be accepted.

Fifty percent (50%) deposit within 24 hours upon reservation will be required to confirm the reservation. 
Should you fail to pay the deposit requirement within 24 hours upon reservation, the resort reserves the right to cancel reservation without prior notice, unless prior arrangements have been made. Full payment for each room reserved is required at least seven (7) days prior to arrival shall be made by the guest. The resort reserves the right to cancel reservation of any reserved rooms that haven't been fully paid for. 

BANK DETAILS
BANK BRANCH:          BANCO DE ORO (BDO) - Aurora Blvd - Anonas, Quezon City
ACCOUNT NAME:       ALTA ROCA RESORT, INC. (Savings Account)
ACCOUNT NUMBER:  001490168689


Telegraphic/Bank transfers shall be made to the account hereinafter specified, with a copy of the remittance advice with proper bank validation delivered to the resort via email at reservations@altaroca.com.ph or frontdesk@altaroca.com.ph 
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Property Information

Altaroca Mountain Resort Antipolo is the perfect getaway for guests who seek a more convenient weekend fun and relaxation.

Located in the breezy hills of Antipolo, one can just drive in an hour or less away from the hustle & bustle of Metro Manila and be totally transported to a more peaceful and relaxed atmosphere.

Set in the lush green landscape, one cannot but notice Altaroca's rustic yet majestic appeal with its touch of whitewashed Mediterranean inspired architecture, it can only be best described as our very own "Lost City of Atlantis". 

As far as giving that experience of exotic elegance, Altaroca also boasts of its modern facilities and world-renowned Filipino hospitality to provide the finest comfort for every guest.

Altaroca Mountain Resort Antipolo is ideal for family and group outings, parties, special occasions, company seminars, team buildings and other events.

It's the BEST OUT OF TOWN DESTINATION without sacrificing too much time and effort as well as budget.


Property Name: Altaroca Mountain Resort - Antipolo

Address 1: Taktak Road, Bankers Village, Brgy. Sta. Cruz

City : Antipolo

Contact Name: Reservations

Phone: +639177042636

Email: reservations@altaroca.com.ph

Amenities
  • Audio / Visual equipment rental
  • Baggage storage
  • Meeting rooms
  • Photocopying services
  • Swimming pool
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Banquet rooms
  • Bar
  • BBQ facilities
  • Breakfast, free
  • CCTV in common areas
  • Daily Housekeeping
  • Designated smoking area
  • Family rooms
  • Fire extinguishers
  • Garden
  • Guest parking
  • Honeymoon / bridal suite
  • Internet
  • Invoices
  • Local safety protocols followed
  • Massage
  • Non-smoking rooms
  • Outdoor furniture
  • Picnic area
  • Restaurant
  • Security alarm
  • Smoke alarms
  • Sun deck
  • Terrace
  • Towels changed upon request

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 12:00 PM

Property and Cancellation Policies :
The guest must notify the resort of any cancellation or reduction in their confirmed reservations before their respective option dates. Should the guests default in giving the required notice, the resort reserves the right to charge late cancellation or no-show fee equivalent to the rate for one night for each and every room cancelled. The minimum number of days prior to arrival also serves as their option dates.  

Room cancellation should be made at least fourteen (14) days prior to guest’s arrival. Cancellations made less that the fourteen (14) days before reserved date shall be subject to one night cancellation fee for every room reserved.

Cancellation made seven (7) days or less before the actual date of arrival shall be charged in full. No show will incur full period charge.
Terms and Conditions

I. CHECK-IN / CHECK-OUT POLICY
Official check in time is at 1400H and official check out time is 1200H. Any request for early check in or check out must be pre-arranged and is subject to management discretion based on room availability and occupancy. 

II. DEPOSIT / PREPAYMENT
Fifty percent (50%) deposit within 24 hours upon reservation will be required to confirm the reservation. Should you fail to pay the deposit requirement within 24 hours upon reservation, the resort reserves the right to cancel reservation without prior notice, unless prior arrangements have been made. Full payment for each room reserved is required at least seven (7) days prior to arrival shall be made by the guest. The resort reserves the right to cancel reservation of any reserved rooms that haven't been fully paid for. 

III. FORCE MAJEURE
The resort shall not be responsible to the guests for its failure to abide by the terms and conditions of this agreement in case of fortuitous events, labor disputes or any conditions beyond control. 

IV. BILLING ARRANGEMENT 
Payment for room charges will be made payable to ALTA ROCA RESORT, INC. Incidental charges of the individual guest’s must be paid directly to our Front Office Cashier prior to check out. Payment can be made in cash only. Personal check  and Credit/Debit cards will not be accepted.

Telegraphic/Bank transfers shall be made to the account hereinafter specified, with a copy of the remittance advice with proper bank validation delivered to the resort via email at frontdesk@altaroca.com.ph or reservations@altaroca.com.ph

BANK BRANCH:          BANCO DE ORO (BDO) - Aurora Blvd - Anonas, Quezon City
ACCOUNT NAME:       ALTA ROCA RESORT, INC. (Savings Account)
ACCOUNT NUMBER:  001490168689


V. WAIVER
I understand that there might be NO LIFEGUARD on duty and that I shall be held responsible for my personal and my guest(s) safety while using the swimming pool. I fully understand that there are risk involved in the use of swimming pool facilities such as injury or even death, and to avoid such incident. I will not, and my guests/colleagues do unnecessary actions and follow the rules.
* No drinking of alcohol, No Smoking and No bringing of food, No glass ware or bottle within the  swimming pool area
* No running and No horseplay, No Diving and No Jumping in the swimming pool, Kids must also be accompanied at all times by an adult!
* Free open parking available for all guest(s), but be informed that parking shall be at your own risk hence any valuable(s) shall not be left inside the vehicle.

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