Property Information
We are located inside of Tikal National Park, just a 10 minute walk from the ruins. Since 1968 we have been taking care of people in this unique place, surrounded by a vibrant jungle, with an abundance of birds and animals, and with one of the biggest and most impressive of all Maya cities. Ecolodge running on 100% solar power.
Property Name: Hotel Jaguar Inn Tikal
Street Address: Parque Nacional Tikal
City : Flores - Peten
Postal Code : 20001
Contact Name: Edmundo Solis
Phone: +502 79262411
Email: info@jaguartikal.com
Amenities
- Baggage storage
- Foreign currency exchange
- Gift shop
- Room service
- Safe deposit boxes at front desk
- Valet service
- Bottled water
- Cashless payment accepted
- Chocolate / Cookies
- Family rooms
- Food can be delivered for in-room dining
- Garden
- Guests can opt out of daily room cleaning
- Hand sanitizer provided
- Happy hour
- Hiking
- Internet
- Prepared lunches
- Shuttle service
- Snack bar
- Terrace
- Ticketing service
- Tour Assistance
- Towels changed upon request
- Walking Tours
- Wine / Champagne
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 2:00 PM
Check-Out: 12:00 PM
Late Check-out Hour: 6:00 PM
Late Check-out Fees: 50%
Late check-out (after 12:00 PM and before 6:00 PM) may result in a fee.
Property and Cancelation Policies :
Normal cancellation policy apply does not apply on Holy week (Semana Santa) or from 15th December 2023 through 5th of January 2024
Full Charge - If you cancel one day before arrival date.
Partial Charge- If you cancel four days before arrival date.
Free of Charge- If you cancel five days before arrival date if your payment is pending if you payment is done you only have a 90% of refund.
Terms and Conditions
HIGH SEASON:
From December 15th through the 31st December, and from January 01st through the 05th of January.PAYMENT CONDITIONS
All reservations must be paid in total before the date of arrival to guarantee space availability. The reservation will not be confirmed until the payment is done.
PAYMENT OPTIONS
Payments can be done through the following: Visa, MasterCard, Diners, American Express, Paypal and bank deposits at our Hotel accounts if you are already in Guatemala. We also accept cash in local currency Quetzales and US dollars at the Hotel.
CANCELLATION POLICY
You are entitled to a 90% refund if you cancel in writing up to 5 days prior to arrival, 4 days to 1 day before 50% refund, and same-day cancellation no refund. Please do so by writing to contact@jaguartikal.com There is no refund for cancellations due to airline delays, strikes, political unrest, or Acts of God (hurricane, earthquake, etc.). Travel insurance is recommended.
REFUNDS POLICY
Normal cancellation policy. (does not apply on Holy week or from the 15th December through the 5th of January).
You have the right to a full 100% refund if you cancel in written form up to 5 days before the arrival date, 4 days to 1 day before a 50% refund apply, and the same day of arrival as cancellation no refunds apply. There is no refund for unforeseen events such as flight delays, riots, bad weather, natural disasters (hurricanes, earthquakes, etc.) so it is recommended to have travel insurance that covers any eventuality.
For reservations for more than 3 months of anticipation, a nonrefundable deposit payment is required. At the hotel we accept payments with a credit card (Mastercard, Visa, Diners, American Express, Paypal), We also accept cash in local currency Quetzales and US dollars at the Hotel, Euros and Belize dollars.
MODIFICATIONS OR CANCELLATIONS
If you want to modify or cancel your reservation please write us an email at contact@jaguartikal.com
If you are eligible to a refund we will make it through PAYPAL or send it to the credit card on the reservation.
If you want to modify or cancel your reservation please write us immediately at contact@jaguartikal.com
AGREEMENT AND CONDITIONS Agreement of payment Terms and Conditions.
CHECK-IN / OUT
Check-in time is 2 pm. Check-out is at noon. Late check-outs with previous notice and availability. Extra charges apply.
BEDSPREADS AND TOWELS
We provide bed sheets, pillows, warm mantle, and towels, that must be left where they original appear bedrooms or bathing rooms outside.
PETS: No pets allowed
YOUR RESPONSIBILITIES INSIDE THE PROPERTY
Only the guest that are booked in the hotel is allowed to stay inside the property during the night. If other guests stay overnight additional charges will apply. The room must be checked out on time and secured. All windows and doors must be closed. The key left at the reception desk front.
PROBLEMS OR COMPLAINTS
In case of a problem or a complaint, must inform immediately to the Manager or write a note to the manager's office, so he can rectify the error at the moment in the best way possible. Any complaint that cant be resolved in the moment at the hotel, must be notified via email to the administration offices before leaving the property. Not following this procedure makes it difficult for the administration's capacity to rectify the problem, reduce it or eliminate it completely. We are not responsible for any injuries, sickness or accidents that may occur while staying at the property.
BUYING THE ENTRANCE TICKETS TO THE NATIONAL PARK TIKAL
At the entrance of the park there is a bank, which has a service schedule from 6:00 a.m. to 6:00 p.m., it has just one service window.
Please note that you need to pay the entry fees in cash, local currency (quetzales).
The Bank does not accept credit cards or any other currencies.
We suggest you buy your ticket in advance, online at: www.boletos.culturaguate.com. Payments can be made in advance and are valid for redemption 30 days from the date of payment.
There are 3 types of entry tickets: 1. Day Ticket, the main ticket, valid from 6 am to 6 pm, the cost is Q150 per person, per day2. Sunrise Ticket, valid from 4 am to 6 am, the cost is Q100 per person, per day3. Sunset Ticket, valid from 6 pm to 9 pm, the cost is Q100 per person, per day
IF YOU WISH TO CHECK INN EXPRESS PLEASE USE THE FOLLOWING LINK
https://form.jotform.co/72278290693870
HOTEL JAGUAR INN TIKAL
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