The Hidden Inn

Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed, and the room may be reassigned. We will charge your credit card within 7 days after we have confirmed your reservation. The hotel has the right to cancel your reservation if we do not receive the Pre-Payment Deposit. We will send you a cancellation confirmation via email immediately after cancelling your booking. 

Check-in at 4pm.You can check-in any time from 4PM by local time. Check-out at 11am. You can check-out any time up until 11AM by local time. Later check-out times may be requested although we may not always be able to accommodate late changes and will depend on availability and on how busy we are.
The security deposit should be released by your credit card issuing bank automatically in 3 workdays, but sometimes only in a 15-21 day period. The security deposit/pre-authorization is not held by XXX and we do NOT charge your credit card. Please be aware that bed linen and towels should be placed where they were originally found. The bed linen and towels are NOT gifts and should remain in the room. 

Please carefully read our cancellation policy. Rarely can we make any exceptions to this. So, to save any misunderstanding we would be grateful if you can observe the following:

• If the guest cancels more than 60 days in advance, the total amount of the reservation will be refunded. 
• If the guest cancels less than 60 days in advance, the 30% prepayment is non-refundable. 
• If the guest arrives and decides to leave early, the nights not spent 24 hours after the cancellation occurs are 50% refunded.
• In case of a “no-show”, the total price of the reservation will be charged and is non- refundable.
• There is only one way in which we can acknowledge cancellation of the guest’s reservation; the guest MUST send a cancellation request stating the reservation number via email to the following address: Thehiddeninn1893@gmail.com
• All cancellations are confirmed via email immediately after the reservation has been cancelled. 

• More guests stay in the property than agreed
• Excessive noise is made in the evening hours or at night
• Sub-letting the property, you have booked (or giving it to other people). The number of people residing in the room should be the same as confirmed in the booking. Accommodation for additional guests may be requested.
  For each additional guest staying there will be a $50 charge to the room in which they stay. We reserve the right to cancel any reservation, without refund, if an unconfirmed number of people stay overnight in the room.
• The Hidden Inn does not allow any pets in the rooms. A XX fine will be claimed if pets will be accommodated in the apartments
• Apartments are located in a residential building in XXXX city center. All our guests are asked to respect the property and privacy of the neighbors and to not make any excessive noise between the hours of 22:00 and 08:00. This rule is applied as per the XXXXX Law so any late and loud partying is not, unfortunately, permitted
• XXXX is not responsible for lost or forgotten personal things at the apart-hotels premises.