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Payment Method

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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
• Payment equivalent to at least 50% of room total is required to guarantee the reservation.
• You may settle your prepayment to any of the accounts below:

Bank of the Philippine Islands (BPI)

Account Name: 
Marisol A. Pulvera
Account Number: 9943 0146 01

Name: Marisol A. Pulvera
Number: 0917 329 2448

Please provide us proof of payment for verification by sending a soft copy to or to our Facebook Page.
Property Information

Property Name: Santiago Bay Garden & Resort

Street Address: Santiago

City : San Francisco - Cebu

Postal Code : 6050

Phone: +63 9173292448 / +63 9399127042


  • Baggage storage
  • Gift shop
  • Meeting rooms
  • Safe deposit boxes at front desk
  • Swimming pool

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 2:00 PM

Check-Out: 12:00 PM

Property and Cancelation Policies :
• Failure to guarantee your reservation 7 days prior to arrival may cause cancellation of your booking without prior notice.
• Once reservation is guaranteed, it is no longer cancellable and non-refundable. Re-booking to another date within the year is allowed.
• Cancellation of and/or amendments to your reservation must be made at least 3 days prior to your arrival date.

No Show or Shorten Stay Policy:
• No shows including same day cancellation or shorten stay shall be charged the full amount equivalent to the whole duration of your reservation and/or forfeiture of all payments made.
Terms and Conditions

• Please note that all Special Requests are subject to availability and additional charges may apply. 
• Valid ID with photo or passport must be presented at Front Desk upon check-in.
• Visitors are not permitted in guest rooms after 8:00 PM.
• Bringing in of food and beverages is highly discouraged. But if you wish to do so, light snacks may be allowed.
• The safety of our guests, staff, and this facility is extremely important to us. Preparation of food in guest rooms by any type of cooking appliances is prohibited. A minimum fee of PHP1,000 will be charged for cooking in a room.
• The resort will not be held responsible for any lost valuables inside the guest's room. Safety deposit box is available at the Front Desk.
• Registered guests will be held responsible for any missing or damaged items in their room or any internal/external areas of the resort.
• SMOKING is strictly prohibited inside the room. A deep cleaning surcharge of PHP500.00 per day will apply if you do so.

We are a Pet-Friendly Resort
• There is a limit of 2 pets per room, we welcome small pets only.
• Pets cannot be left unattended in guestrooms.
• Pets must be leashed while on the hotel property.
• Guests are responsible for cleaning after their pets.
• Additional fees may apply if the damage is found in the room upon check out
• Please understand that should your pet disturb other resort guests; the resort will have no other choice but to refuse further accommodation for your pet.

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