TERMS OF USE
Introduction.
Burlington Community House, LLC (My Cousin’s Place) and all subsidiaries and affiliates (including, but not limited to, My Cousin’s Place) provides to you this website (“Web Site”) for your personal informational, educational and entertainment use. The following Terms of Use govern your access and use of this Web Site. Please read these Terms of Use carefully before using this Web Site. Also, specific terms and conditions may apply to specific Content (as defined below) on or available through this Web Site (the “Content”) and to specific content, data, materials, or information you may upload, submit and/or publish to the Web Site (“User Content”) or transactions conducted through this Website. Such specific terms may be in addition to these Terms of Use or, where and then only to the extent expressly specified, may supersede these Terms of Use. When used in these Terms of Use, “we” and “our” means My Cousin’s Place, and “you” and “your” refers to any individual, company or legal entity that accesses or otherwise uses this Web Site.1. Acceptance of Terms of Use. By accessing, browsing or using this Website, you agree to be bound by these Terms of Use and all terms and conditions contained or referenced herein or any additional terms and conditions set forth on this Web Site. If you do NOT agree to all of these terms, you should NOT access or use this Web Site.2. Modification of Terms. These Terms of Use may be amended by My Cousin’s Place, in its sole discretion, at any time without notice to you. Such amended Terms of Use shall be effective upon posting. By continuing to access or use this Web Site, you will be deemed to have accepted such amendments. You are advised to regularly review any applicable terms and conditions. My Cousin’s Place reserves the right to discontinue or make changes or updates with respect to the Web Site or the Content of the Web Site at any time without notice.3. Privacy Notice. Personal information provided through this Web Site shall be used in accordance with the Privacy Policy and these Terms of Use are subject to the Privacy Policy Notice as posted on this Web Site.4. Copyright and Trademarks. You acknowledge that all content on this Web Site, including the Web Site’s design, graphics, text, formatting, sounds, pictures, images, software, and other materials and information on this Website, and the selection and arrangement thereof (collectively, “Content”), are the property of My Cousin’s Place or its licensors and are subject to and protected by United States and international copyright and other intellectual property laws and rights. All rights to Content not expressly granted in these Terms of Use are reserved to their respective intellectual property right owners. Except as expressly authorized in these Terms of Use or on the Web Site, you may not copy, reproduce, distribute, republish, download, perform, display, post, transmit, exploit, create derivative works or otherwise use any of the Content in any form or by any means, without the prior written authorization of My Cousin’s Place or the respective intellectual property rights owner. My Cousin’s Place authorizes you to view and download the Content only for personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices contained in the original Content. You may not modify or adapt the Content in any way or otherwise use them for any public or commercial purposes. The trademarks, service marks, trade names, trade dress and logos (collectively, “Marks”) contained or described on this Web Site are the sole property of My Cousin’s Place and/or its licensors and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of My Cousin’s Place and/or its licensors. In addition, all page headers, custom graphics, button icons and scripts are Marks of My Cousin’s Place and may not be copied, imitated or otherwise used, in whole or in part, without the prior written authorization of My Cousin’s Place. My Cousin’s Place will enforce its intellectual property rights to the fullest extent of the law.5. Links to Third Party Websites. Links on the Web Site to third party websites are provided only as a convenience to you. If you use these links, you will leave the Web Site. My Cousin’s Place does not control or endorse any such third party websites expect those in relation to My Cousin’s Place. You agree that My Cousin’s Place and its affiliates will not be responsible or liable for any content, goods or services provided on or through these outside websites or for your use or inability to use such websites. You will use these links at your own risk. You are advised that other websites on the Internet, including third party websites linked from this Web Site, might contain material or information that some people may find offensive or inappropriate; or that is inaccurate, untrue, misleading or deceptive; or that is defamatory, libelous, infringing of others’ rights or otherwise unlawful. My Cousin’s Place expressly disclaims any responsibility for the content, legality, decency or accuracy of any information, and for any products and services, that appear on any third party website. My Cousin’s Place recommends that you make yourself aware of and read the legal and privacy notices of all other websites that you visit.6. Disclaimer of Warranties.My Cousin’s Place strives to provide accurate and up-to-date material on this Web Site. However, we make no warranties or representations as to the accuracy or timeliness of the Content on this Web Site.YOUR USE OF THE WEB SITE IS AT YOUR SOLE RISK. THE WEB SITE AND THE CONTENT CONTAINED ON THIS WEB SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. FOUND Hotels EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. FOUND Hotels MAKES NO WARRANTY THAT (I) THE WEB SITE WILL MEET YOUR REQUIREMENTS, (II) THE WEB SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEB SITE WILL BE ACCURATE OR RELIABLE, (IV) THE WEB SITE IS FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS, OR (V) ANY ERRORS IN THE WEB SITE WILL BE CORRECTED. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THIS WEB SITE IS PROVIDED AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE WEB SITE, INCLUDING WITHOUT LIMITATION, DAMAGES RESULTING FROM COMPUTER VIRUSES.SOME JURISDICTIONS MAY NOT PERMIT CERTAIN DISCLAIMERS OF WARRANTIES, SO SOME OF THE EXCLUSIONS ABOVE MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, WE DISCLAIM WARRANTIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.7. Disclaimer of Damages and Limitation of Liability.NEITHER My Cousin’s Place OR ITS AFFILIATES SHALL UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO YOUR ACCESS TO, OR USE OF OR INABILITY TO USE THIS WEB SITE OR ANY MATERIAL, OR ANY OTHER WEBSITE YOU ACCESS THROUGH A LINK FROM THIS WEB SITE, OR ANY INCORRECT OR INACCURATE INFORMATION ON THIS WEB SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO PROPERTY DAMAGE, LOSS OF USE, LOSS OF DATA, LOSS OF BUSINESS, ECONOMIC LOSS OR LOSS OF PROFITS), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF FOUND Hotels HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR LOSS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY WAIVE ALL CLAIMS AGAINST My Cousin’s Place AND ITS AFFILIATES AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, SUPPLIERS AND PROGRAMMERS THAT MAY ARISE FROM YOUR ACCESS OR USE OF THIS SITE.8. Indemnification and Release. You agree to indemnify, defend and hold harmless My Cousin’s Place and its affiliates against all claims, demands, causes of action, losses, expenses, damages and costs, including any reasonable attorneys’ fees, resulting or arising from or relating to your use of or conduct on the Web Site, any activity related to use of the Web Site by you, any message or material that you submit to, post on or transmit through the Web Site, your violation of these Terms of Use, your infringement or violation of any rights of another, or termination of your access to the Web Site. If you have a dispute with one or more users, you release My Cousin’s Place and its affiliates from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.9. No Unlawful or Prohibited Activity. As a condition of your use of this Web Site, you agree not to use the Web Site for any purpose that is unlawful or prohibited by these terms and conditions. You further agree that you are responsible for your use of and communications on the Web Site. You agree not to post on or transmit through this Web Site any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, violates the privacy rights of others, infringes others’ intellectual property rights or otherwise violates any applicable local, state, national or international law. You agree not to use this Web Site in any manner that interferes with its normal operation or with any other user’s use and enjoyment of the Site. You agree to use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material. My Cousin’s Place reserves the right, in its sole discretion, to suspend or terminate your access to this Web Site and prohibit any and all current and future use of this Web Site (or any portion thereof) by you, if you fail to comply with any term or provision of these Terms of Use or your use is harmful to the interests of another user of this Web Site.10. Shut-down of Web Site. My Cousin’s Place reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Web Site (or any part thereof) with or without notice or consent. My Cousin’s Place and its affiliates shall have no responsibility or liability for failure to store or delete any Content or User Content submitted to the Web Site.11. Governing Law and Dispute Resolution. These Terms of Use shall be governed by, and construed in accordance with, the laws of the United States and the State of Vermont, without giving effect to conflicts of law principles thereof. My Cousin’s Place makes no representations that the material and information on this Web Site are appropriate or available in all national locations or languages. You agree that any action at law or in equity arising from or relating to the use of this Web Site or to these Terms of Use shall be brought exclusively in the Federal or State Courts residing in Vermont. You hereby consent and submit to personal jurisdiction in of such courts for the purposes of any action relating to this Web Site, your access or use thereof, or these Terms of Use, and to extra-territorial service of process.12. Severability. If any provision of these Terms of Use is held to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then the invalid or unenforceable provision shall be replaced by a valid, enforceable provision that most closely matches the intent of the original provision, and the validity and enforceability of any remaining provisions shall not be affected.13. No Waiver. The failure of My Cousin’s Place and its affiliates to enforce any part of these Terms of Use shall not constitute a waiver of such term or provision, and shall not be considered a waiver or limit My Cousin’s Place’s right thereafter to insist upon strict adherence to that term or any other provision of these Terms of Use. Last Update: October 13, 2023

PRIVACY NOTICE
This document is available in accessible formats upon request. This Privacy Notice informs you about the types of personal information collected through the Burlington Community House, LLC dba My Cousin’s Place (“we, our or us”) website (“Site”), and how we use, share and protect that information. Applicability of this Privacy Notice. This Privacy Notice applies to the personal information we collect on this Site (at www.mycousinsplace.com) and not to any information that we collect through other methods or services, including websites owned or operated by our affiliates, vendors or partners. Information You Provide to Us.We may collect and store personal information that you choose to voluntarily provide to us when you contact us, such as when you contact us for business purposes or in relation to a job application. Personal information may include your name, email address, telephone number, and your resume. We use the information you provide to respond to your request or question or to process your application for employment. We may also use the information to communicate with you about other topics that we think may be of interest to you.Information We Collect by Automated Means.We are committed to making your online experience with our Site informative and relevant. To achieve this, we collect certain information by automated means when you visit this Site, such as your IP address, the type of internet browser you are using, operating system, referring URLs, information on actions taken on the Site, how many users visited our Site and dates and times of Site visits. By collecting this information, we learn how to best tailor this Site to our visitors. We collect this information by various means, as explained below.Cookies.Cookies are bits of text that are placed on your computer’s hard drive or Internet-connected device when you visit certain websites. Cookie technology hold information a site may need to personalize a visitor’s experience. Cookies may also be used for security purposes and to gather website statistical data, such as which pages are visited, what is downloaded, and the paths taken by visitors to our website as they move from page to page.You do have control over cookies, and can refuse the use of cookies by selecting the appropriate settings on your browser. Note, however, that by not accepting or deleting the use of cookies, you may affect your website experience and you may not be able to take full advantage of all features on this Site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please consult the “Help” section of your browser for more information.Google Analytics.We may also use third-party web analytics services on this Site, such as Google Analytics. Google Analytics uses technologies such as cookies to help analyze how users use this website. The information generated by the cookie about your use of this Site (such as your IP address, the URL visited, the date and time the page was viewed) will be transmitted and stored by Google on servers in the United States. Google will use this information to monitor your use of this Site, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may transfer this information to third parties where required by law, or where such third parties process information on Google’s behalf. For more information about Google’s privacy policy in respect of Google Analytics, please refer to https://www.google.com/analytics/learn/privacy.html.You may opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl+en=GB.How We Use the Information We Collect.We may use the information we obtain about you both to further our relationship with you and for other purposes, including to:

• process, evaluate and respond to your requests and inquiries;
• verify your identity to ensure security for the other purposes listed here;
• operate, evaluate and improve our business (including developing new services; managing our communications; learning about our visitors, analyzing our services and website; and facilitating the functionality of our website);
• process applications for employment
• perform data analyses (including anonymization of personal information);
• enforce our Terms of Use
• comply with applicable legal requirements and industry standards and our policies

We may use personal information for other additional purposes. We will identify these additional purposes at the time of collection.Sharing Information.We do not sell or otherwise disclose personal information we collect about you, except as described herein or otherwise disclose to you at the time the data is collected.
We also may share information provided by our visitors to this Site with service providers we have retained to perform services on our behalf, including without limitation, hosting or operating this Site, carrying out your requests, responding to your inquiries, and analyzing data. We require these service providers by contract to appropriately safeguard the privacy and security of personal information they process on our behalf.We may disclose information about you as compelled or required by law, to law enforcement authorities or other government officials, to protect or defend our legal rights, or in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or violations for our Terms and conditions for using this Site or other applicable policies.
We also reserve the right to transfer personal information we have about you in the event that we sell or transfer all or a portion of our business assets.Data Transfer.We may transfer the personal information we collect on this website to other countries other than in which the information was originally collected. Those countries may not have the same data protection laws as your country of residence. Your job application and any additional information you provide to us when applying for a position will be used for the purpose of processing your application for employment and possibly to determine whether you would be suitable for other positions within My Cousin’s Place. My Cousin’s Place may share job applicant data with its affiliated agencies around the world. By submitting your personal data, you consent to this transfer. When we transfer your personal information to other countries, we will protect it as described in this Privacy Notice.Security.The security of information is important to us, and we are committed to using reasonable measures to protect the personal information we may collect. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or the information stored on this Site is absolutely secure.Links to Other Websites.This Site may provide links to other websites for your convenience and information. These websites may or may not operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly encourage you to review to better understand their procedures for collecting, using and disclosing personal information. We are not responsible for the content of the linked websites, any use of these sites, or the privacy practices of these sites.Children.This Site is not intended for children and we do not knowingly solicit personal data from or communicate with children under the age of 18. Further, this Site is not intended for incapacitated persons, and we do not knowingly solicit personal data from individuals who are incapacitated. If you become aware that your child, any child under your care, or a person otherwise not able to provide valid consent has provided us with information without a parent or guardian’s consent, please contact us as described below.Access, Updates and Your Choices.You can tell us at any time not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us as indicated below.If you have provided us with personal information, you may request that it be updated, modified or deleted.Consent.By using this Site, you consent to the processing of your personal information as described in this Privacy Notice.Contacting Us.If you have any questions about this Privacy Notice or our privacy practices, please feel free to email us at stay@mycousinsplace.comChanges to this Privacy Notice.We reserve the right to change or add to this Privacy Notice from time to time and will post any revisions on this Site. We will indicate at the bottom of the Privacy Notice when it was most recently updated. We encourage you to check back often to review the latest version.Privacy Notice Effective Date: October 13, 2023.
PET POLICYNo pets allowed on premises. A service animal must be under the control of its handler. Under the ADA, service animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal’s safe, effective performance of tasks.In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.A person with a disability will not be asked to remove their service animal from the premises unless: (1) the dog is out of control and the handler does not take effective action to control it or (2) the dog is not housebroken. When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the disability the opportunity to obtain goods or services without the animal’s presence.
PROPERTY RULES
You also acknowledge and agree that:

• your stay is for recreational purposes only and that any excessive noise, anti-social behavior, illegal acts, parties or functions of any kind are not permitted; 
• the number of occupants during your stay must not exceed the number of guests set out in your booking and that any additional guests must be agreed in advance by us and may be subject to additional fees; 
• we take no responsibility for any of your actions, incidents or damage or loss of your personal property during your stay;
• you are responsible for any additional cleaning costs where you have left the dwelling in an unacceptable condition, in our discretion. Any additional time incurred by our cleaners as a result of the dwelling being left in an unacceptable condition will result in a $40 charge or more;
• your failure to park your vehicle in a designated parking area may result in your vehicle being towed away at your expense;
• you are responsible for any loss or damage to the premises, furniture, fittings and inventory during your stay. All damages, breakages or losses are to be reported to us immediately; and 
• smoking is not permitted anywhere on the premises. 

You agree to indemnify us for any losses that we may suffer due to your stay, including but not limited to any damage to the dwelling, furniture, fittings, surrounding land, by you or your guests or failure to properly exit the dwelling including but not limited to failure to close windows, lock the door, remove vehicle. Compensation for any damage will be charged directly to your credit card on file.If we have reasonable grounds to believe that your conduct breaches any of these Terms, we have the right to enter the dwelling at our discretion and without your consent. We may terminate these Terms and request you to leave a stay if in our view your conduct is inappropriate. If we request you to leave a stay on this basis, you must leave immediately and no refund will be made to you.
YOUR COOPERATION You agree to do all things, and provide us with such information and documentation necessary, and as we reasonably require for us, to be able to process your booking for a stay and to provide the stay to you. This includes, but is not limited to, providing us with your full name, date of birth, contact details and postcode. The information and documentation that you provide to us, must be complete, accurate and correct.All guests (including adults, children, infants and pets) must be identified in the booking prior to the commencement of your stay with us. Failure to disclose this information may be regarded as trespassing on privately-owned land, resulting in heavy fines by the Landowner to you.
LIMITATION OF LIABILITY Exclusions: To the maximum extent permitted by law, we exclude all liability, and will have no liability, for:

• any acts or omissions of you; 
• any acts or omissions of any third party;
• any event or circumstance beyond our reasonable control;
• any information or documentation supplied by you; and
• any property loss or damage (including to your baggage) or personal injury, loss or death, except where caused by our negligent act or negligent omission.

Neither party will be liable for any consequential or indirect loss.Limitation: To the maximum extent permitted by law, our total liability arising out of or in connection with these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will be limited to an amount not exceeding the fees paid by you to us for the stay the subject of the claim, provided that this clause will not operate to limit your liability for any indemnities provided in these Terms.The obligations under this will survive termination of these Terms.
RISK DISCLAIMER

GENERAL

• Guests and visitors must comply with the booking Terms, and all House Rules. 
• Guests must notify us of any problems with the dwelling as soon as possible. 
• No weapons are permitted on any property or in any dwelling.
• Guests should arrive prior to 5PM as our off-grid properties can be difficult to locate during twilight hours. No refunds or credits are applicable if you arrive after dark and cannot locate your house.

AMENITIES

• Houses / glamping tents / other are equipped with the basic necessities to enjoy your time in nature. We intentionally maintain a simple and minimalistic space, equipped with simple essentials to cook, clean, shower and sleep.
• Every dwelling includes cooking utensils, an indoor cooktop, a small fridge, bedding, towels and basic consumables such as salt, pepper, coffee, tea and olive oil.
• All equipment and facilities are provided at our discretion. While we aim for all equipment to be in working order for the duration of your stay, should a breakdown or rare occurrence arise that renders a non-essential element unusable, we do not take the responsibility for replacing or refunding you for the lack of use of this equipment or facilities.
• If your booked dwelling provides air-conditioning, we allow a maximum of 3 hours of heating or cooling per day, depending on the ambient temperature and solar status from the sun. Excessive use may impact the ability to use all electrical facilities during your stay and in these circumstances we do not take the responsibility for replacing or refunding you for the lack of use of this equipment or facilities

Power & Connection

• The nature of being  mean that there may be rare occurrences when electricity may be low throughout your stay. Our Customer Support team are available to support you throughout these occurrences in the unlikely event they arise between 10AM and 7PM (AEST), with extended trade on Fridays and Saturdays between 10AM and 8PM (AEST) and reduced hours on public holidays.

CLEANING
By Into The Wild Escapes:Every dwelling is cleaned prior to each guest’s arrival to the property. If there are any reasonable cleanliness issues when you arrive, you agree to notify us as soon as possible so that the appropriate action can be taken. For example, in the rare occurrence of a housekeeper failing to clean a property and you notify us on your arrival, you accept that we may require up to 4 hours following your notification to rectify the issue.

By the guests:Before your departure from staying with us, you accept that you are responsible for leaving the dwelling reasonably clean, as well as taking all of your rubbish with you.
You are required to clean any cooking utensils used, unreasonable mess created by you in or around the dwelling.

TOILET
Under no circumstances are guests permitted to place any food, sanitary items, or foreign objects in the toilet at any time. If you are found to have placed any of the above items in the toilet chamber, there will be an immediate $2,000 charge to you.

EXTREME WEATHER CONDITIONS
Please note, we will not offer any credit or refund if you are unable to make it due to extreme or inclement weather conditions at your home or en route to the premises. For this reason we recommend you consider travel insurance or making your booking with a credit card that provides travel insurance.

PARKING
All of our dwellings are located on rural land with varying access conditions.To ensure the safety of our guests and the conservation of the natural environment, you are required to park your vehicle at the designated parking area. Failure to adhere to the parking parameters outlined by us severely risks the condition of the land, as well as the safety of you and your vehicle.In the event you fail to park in the designated parking area at your dwelling and become bogged, you will immediately incur a $150 fee for one of our trusted caretakers to assist with retrieving your vehicle should they be available.Failure to follow access instructions outlined by us prior to your booking may result in damage to your vehicle. Any costs associated with the damage to your vehicle will be incurred by you at your own expense. You may also be liable for any costs associated with the damage to the property by your vehicle in the event you fail to use the designated parking area.LOCATIONAll our dwellings are placed on privately owned, rural land. In the unlikely event that the land suddenly becomes unavailable, Into the Wild Escapes may be forced to relocate a dwelling to a new location.As a result, you may receive an email from Into the Wild Escapes notifying you of this change. Into the Wild Escapes will offer you the opportunity to change your booking location, with no extra processing fee.Similarly, if the location you have booked suddenly becomes uninhabitable due to inclement weather conditions or unforeseeable occurrences, you will be notified by Into the Wild Escapes. In the case of an unforeseeable location change, you will be offered the choice to change your location or opt for a credit to escape on a different date.AGEAll minors under the age of 18 years of age must be accompanied by a parent or legal guardian.Children under the age of 2 years of age may stay free of charge using existing bedding.Under no circumstances are underage individuals permitted to consume alcohol or partake in illicit activity. We are not responsible for underage drinking and violations of this policy will result in immediate expulsion from the premises without refund, and involvement with law enforcement.COVID-19The WHO declared COVID-10 a global pandemic in early 2020 and its consequences and risks are now well known to all.As result, we no longer offer an independent COVID-19 policy. Our standard change and cancellation policies include any incurred as a result of COVID-19.We urge you to consider travel insurance prior to booking.

NOISE
Guests & visitors must not create noise that is offensive to occupiers of neighboring properties especially between 9pm – 8am. Offensive noise is prohibited and may result in termination of permission to occupy the property, eviction, and loss of rental fees paid under the Terms. 

DAMAGES AND BREAKAGES
If there is any damage or faults within the property on arrival, please contact us immediately. If any items or furniture is broken during your stay, please inform us as soon as possible.

DEPARTURE ARRANGEMENTS
Please read instructions in the final confirmation email regarding check in and check out arrangements. Failure to check-out at the agreed upon checkout time will result in a charge of an additional night’s fees.

EMERGENCY CONTACT
In the event of an emergency please call 911 for fire, ambulance or police and follow-up with us as soon as you are safely able to. For urgent, non-emergency matters please call us at 8024480154

 
SURVELLIENCE DISCLOSURE
We use video monitoring on premises. All public areas, inside and outside are subject to surveillance. This excludes bathrooms and bedrooms.
CANCELLATION POLICY
24 Hour Cancellation Policy:
For a full refund, cancellation must be made 24 hours prior to local check-in time (4:00 PM EST) on the day of check-in. To better serve you please contact us directly (Toll-Free: 01-xxx-xxx-xxxx) regarding your reservation change and/or cancellation requests. If you have booked through a third party please make sure to contact them directly.