Living the authentic private island experience in Indonesia
Property Name: Reconnect - Private Island Resort | Buka Buka Island | Togean Islands
Street Address: Buka Buka Island
City : Ampana - Sulawesi Tengah
Postal Code : 94685
Phone: +62 81246091346
Email: hi@reconnect.id
Amenities
- Baggage storage
- Fitness center
- Laundry service
- Printer
- Room service
- Welcome drink
- 24-hour front desk
- Airport shuttle
- Bar
- BBQ facilities
- Beach Umbrellas
- Beachfront
- Boating
- Breakfast Buffet
- Canoeing
- Car rental
- CCTV in common areas
- Family rooms
- Fireplace, outdoor
- Garden
- Guest parking
- Internet
- Karaoke
- Movie nights
- Non-smoking rooms
- Refillable water stations
- Restaurant
- Shuttle service
- Snorkeling
- Special diet meals (on request)
- Sun deck
- Table tennis / Ping pong
- Terrace
- Tours
- Towels changed upon request
- Water sports equipment rental
Check-in/Check-out Policies
This property has the following check-in and check-out times and policies:
Check-In: 12:00 PM
Check-Out: 10:00 AM
Property and Cancelation Policies :
- Full payment is due upon reservation.
- Cancellations made three months prior to the scheduled stay are eligible for a 50% refund.
- Cancellations made one month prior are non-refundable.
- Options to reschedule or find a replacement guest might be available under certain circumstances, at the resort's discretion.
- Check-in and check-out times are coordinated with boat schedules, and may be subject to change.
Terms and Conditions
Prices and Taxes
- Prices are inclusive of all applicable taxes and include three meals per day, unless stated otherwise.
- Prices are subject to change at the discretion of the resort without prior notice.
Payment and Terms at Check-in/Check-out
- Accepted payment methods include bank transfers in any currency and cash.
- Full payment is due upon reservation.
- Cancellations made three months prior to the scheduled stay are eligible for a 50% refund.
- Cancellations made one month prior are non-refundable.
- Options to reschedule or find a replacement guest might be available under certain circumstances, at the resort's discretion.
- Check-in and check-out times are coordinated with boat schedules, and may be subject to change.
Traveling with Minors
- There are no age restrictions for staying at the resort.
- Minors must be accompanied by a parent.
- Different pricing applies for minors based on age.
Accessibility or Special Needs
- Service animals are permitted.
- While no specialized facilities are available, staff will endeavor to assist and accommodate guests with special needs.
Parking
- N/A (guests arrive by boat; transportation to the harbor may be arranged).
Hotel Events
- Events might be hosted by the resort, potentially requiring privatization of the entire property.
- Guests may host events upon request and following management approval.
- Additional terms, costs, and agreements apply for hosting events and parties.
Dispute Resolution/Issues
- Guests are encouraged to address complaints directly to the management.
- In the event of unresolved disputes, the matter will be referred to the court of Poso, Central Sulawesi.
Use of Personal Information
- Guest information may be collected and used for various internal purposes, including feedback and marketing.
- Information is generally not shared with third parties.
Liability
- The hotel disclaims liability for stolen property and injuries on-site, while endeavoring to assist in resolving any incident.
Force Majeure
- The resort disclaims liability for cancellations due to unforeseen events, such as natural disasters, political instability, or weather conditions, offering alternative solutions when possible.
Third Party Rights
- Third-party services are utilized for certain activities and transport, with the resort disclaiming liability for incidents occurring during these services.
Waiver
- Participation in certain activities, like scuba diving operated by PT. PULAU BUKA BUKA, will require guests to sign a waiver.
Severance
- Should any term be deemed invalid, it will not affect the validity or enforceability of the remaining terms.