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Living the authentic private island experience in Indonesia

Imagined as a natural paradise, Reconnect island is the only resort on the stunning Buka Buka Island – a private heaven at the door of the Togean Islands, Central Sulawesi.


Property Name: Reconnect - Private Island Resort | Buka Buka Island | Togean Islands

Street Address: Buka Buka Island

City : Ampana - Sulawesi Tengah

Postal Code : 94685

Phone: +62 81246091346

Email: hi@reconnect.id

Amenities
  • Baggage storage
  • Fitness center
  • Laundry service
  • Printer
  • Room service
  • Welcome drink
  • 24-hour front desk
  • Airport shuttle
  • Bar
  • BBQ facilities
  • Beach Umbrellas
  • Beachfront
  • Boating
  • Breakfast Buffet
  • Canoeing
  • Car rental
  • CCTV in common areas
  • Family rooms
  • Fireplace, outdoor
  • Garden
  • Guest parking
  • Internet
  • Karaoke
  • Movie nights
  • Non-smoking rooms
  • Refillable water stations
  • Restaurant
  • Shuttle service
  • Snorkeling
  • Special diet meals (on request)
  • Sun deck
  • Table tennis / Ping pong
  • Terrace
  • Tours
  • Towels changed upon request
  • Water sports equipment rental

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 12:00 PM

Check-Out: 10:00 AM

Property and Cancelation Policies :

  • Full payment is due upon reservation.
  • Cancellations made three months prior to the scheduled stay are eligible for a 50% refund.
  • Cancellations made one month prior are non-refundable.
  • Options to reschedule or find a replacement guest might be available under certain circumstances, at the resort's discretion.
  • Check-in and check-out times are coordinated with boat schedules, and may be subject to change.
Terms and Conditions

Prices and Taxes

  • Prices are inclusive of all applicable taxes and include three meals per day, unless stated otherwise.
  • Prices are subject to change at the discretion of the resort without prior notice.

Payment and Terms at Check-in/Check-out

  • Accepted payment methods include bank transfers in any currency and cash.
  • Full payment is due upon reservation.
  • Cancellations made three months prior to the scheduled stay are eligible for a 50% refund.
  • Cancellations made one month prior are non-refundable.
  • Options to reschedule or find a replacement guest might be available under certain circumstances, at the resort's discretion.
  • Check-in and check-out times are coordinated with boat schedules, and may be subject to change.

Traveling with Minors

  • There are no age restrictions for staying at the resort.
  • Minors must be accompanied by a parent.
  • Different pricing applies for minors based on age.

Accessibility or Special Needs

  • Service animals are permitted.
  • While no specialized facilities are available, staff will endeavor to assist and accommodate guests with special needs.

Parking

  • N/A (guests arrive by boat; transportation to the harbor may be arranged).

Hotel Events

  • Events might be hosted by the resort, potentially requiring privatization of the entire property.
  • Guests may host events upon request and following management approval.
  • Additional terms, costs, and agreements apply for hosting events and parties.

Dispute Resolution/Issues

  • Guests are encouraged to address complaints directly to the management.
  • In the event of unresolved disputes, the matter will be referred to the court of Poso, Central Sulawesi.

Use of Personal Information

  • Guest information may be collected and used for various internal purposes, including feedback and marketing.
  • Information is generally not shared with third parties.

Liability

  • The hotel disclaims liability for stolen property and injuries on-site, while endeavoring to assist in resolving any incident.

Force Majeure

  • The resort disclaims liability for cancellations due to unforeseen events, such as natural disasters, political instability, or weather conditions, offering alternative solutions when possible.

Third Party Rights

  • Third-party services are utilized for certain activities and transport, with the resort disclaiming liability for incidents occurring during these services.

Waiver

  • Participation in certain activities, like scuba diving operated by PT. PULAU BUKA BUKA, will require guests to sign a waiver.

Severance

  • Should any term be deemed invalid, it will not affect the validity or enforceability of the remaining terms.

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