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It is the responsibility of the guest to include all transfer fees and charges to ensure that the property receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
To guarantee the reservation, you must cover the total corresponding to the deposit, in this case the deposit is equal to the total amount of the first night. Once the payment has been made, proof must be sent to the email hotel@castilloferrer.com or by Whatsapp to +52 646 117 8059.

Transfer can be made to
Citibanamex
Account No.
70045952647
CLABE
002028700459526473
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Property Information

Hotel Castillo Ferrer is located in Valle de Guadalupe and has its own vineyard. Located 5 km from El Cielo Winery and 6 km from Adobe Guadalupe Winery, it offers rooms with terrace and free private parking. This 4-star hotel features a garden and air-conditioned rooms with free Wi-Fi and a private bathroom. All rooms at the Castillo Ferrer hotel have a seating area. The accommodation has a space for children, grills and a great space to roam. The Castillo Ferrer hotel is located 13 km from the L.A. Cetto. The nearest airport is Tijuana International Airport, 66 km from the hotel. We speak your language!


Property Name: Hotel Castillo Ferrer

Address 1: Carretera Ens-Tkt km 86.3 Francisco Zarco

City : Ensenada - Baja California

Postal Code : 22750

Phone: 6461178059

Email: hotel@castilloferrer.com

Check-in/Check-out Policies

This property has the following check-in and check-out times and policies:

Check-In: 15:00

Check-Out: 12:00

Property and Cancellation Policies :

Partial Charge - 100% of Deposit - If canceled within 2 days of arrival

Terms and Conditions

Payment conditions.

To guarantee the reservation, you must cover the total corresponding to the deposit, in this case the deposit is equal to the total amount of the first night. Once the payment has been made, proof must be sent to the email hotel@castilloferrer.com or by Whatsapp to +52 646 117 8059.

Transfer can be made to
Citibanamex
Account No.
70045952647
CLABE
002028700459526473

Your reservation is guaranteed until the day of arrival. After that time, it will no longer be guaranteed and the room can be reassigned. To guarantee the reservation, you must have covered the total corresponding to the deposit. The hotel has the right to cancel your reservation if we do not receive the advance deposit. We will send you a cancellation confirmation by email right after canceling your reservation.

We believe that children are our future, but you must still be 21 and present to reserve a room.
Is it really you? A valid photo ID is required at check-in.
All requests to reserve a room must include the first and last names of all adults occupying the room and a valid credit card to guarantee arrival.
Our room rates are always great and are subject to change.
All rooms are subject to taxes (16% VAT and 3% ISH)
Group trips are fun! When booking, please note the maximum occupancy rules: two people maximum for rooms with a double bed.
Although we love it, we are not always here.

Our reception is open from 10:00 a.m. at 7:00 p.m. the seven days of the week.

Check-in time: 3:00 p.m. at 7:00 p.m. We will be ready for you.
Departure time: 12:00 m.d. Seize the day, friend!

Everything happens in life. We understand this, so reservations are fully refundable 48 hours before arrival time. Reservations canceled 48 to 24 hours before arrival time will be credited for a future stay of equal or lesser value. To cancel your reservation, call us at +52 1 646 117 8059. Cancellations received after 3 p.m. the day before arrival they will not be refunded or credited and will be charged in full.

Smoking is not allowed in our apartments and rooms for short stays. You will be asked to sign a document accepting a fine of $ 2,000.00 pesos if we find ANY evidence of smoking inside the room. Consider the following. We can immediately terminate the rental agreement if:
More guests are staying at the property than agreed.
It makes excessive noise in the evening hours or at night.
The property you have rented is sublet (or given to other people). The number of people residing in the apartment must be the same as that confirmed in the reservation. Accommodation can be requested for additional guests.
A charge of $ 500 pesos will be charged for each additional guest per night. We reserve the right to cancel any reservation, without refund, if an unconfirmed number of people spend the night in the apartment.
Hotel Castillo Ferrer does not allow pets in the apartments. A fine of $ 1,000 pesos will be charged if pets are brought into the rooms.
Hotel Castillo Ferrer is not responsible for personal items lost or forgotten on the premises.

Damages
During your stay, the room and all equipment and furniture must be treated with care and kept in order. An immediate notification to Castillo Ferrer staff will be expected of any damage to the apartment.
You (the tenant) are financially responsible for any damage to the apartment. This includes losses caused by you (the tenant) or by the negligent behavior and actions of a third party. A review will be made at the time of departure from the apartment. However, a more detailed review of the condition of the apartment and all equipment and facilities will be carried out shortly after departure and before another guest occupies the apartment. The tenant is responsible for damages beyond normal wear and tear. In this case, a detailed damage statement will be sent immediately by email or fax along with an invoice for the cost of repair or replacement, any costs will be deducted from the deposit if this is still possible. Please note that we will send you an immediate notification after check-out regarding damages to the apartment. Hotel Castillo Ferrer can take the necessary steps to resolve any issues and ensure that all equipment and facilities are working and provided as expected. Damage deposit is fully refundable upon departure and is subject to property damage inspection. The deposit must be paid upon arrival, in cash and will be fully refunded upon departure if the apartment is in good condition and the company has no claims. Damage or cleaning costs beyond what would be expected after responsible use of the apartment will be deducted from the deposit. Please remember Rooms are NON-SMOKING ONLY! At the time of your arrival, you will be asked to sign a document that accepts a fine of $ 2,000 pesos if traces of smoking are found in the room.

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