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Additional Guests

Payment Method

It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
Dear Guest,

Here are the exact bank details for a reservation

to our local bank Bank name- PNB (Surigao Branch)
address- 0045 Rizal street, Surigao city
bank accnt name- Sandy R Epitaux
bank accnt number- 403210098139
bank swift code- PNBMPHMM

Please send us a copy of  the transaction payment made, to our email address:

Thank you so much for having booked with us.

We look forward to accommodate you.

Have a nice day!

Kokai management.

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Property Information

Kokai Resort offers five different kind of accommodations to suite your budget in the Island, from the duplex bungalows with their own private bathroom and mezzanine to the backpacker rooms with shared bathroom and hot shower all of them with a native touch and comfortable beds. We have 4 bungalows, each one has an air-con and fan system, private terrace and are facing the garden. There is also 2 more cottages ( Cee1 , Cee 2)  which are located 500 meters away, look under extended accommodation for it. We just launch in beg 2018 a big unit called DAKU (a big mix dormitory native style bungalow with 8 comfortable bunk beds to accommodate up to 16 persons). Rooms are cleaned daily, every few days for long stay guests or upon request. Laundry service is available at the resort upon demand with extra charges. We also have free Wifi available in the common area like the resort restaurant and chill-out place. Board games,Frisbee, Petanque and more are also available for you free of use and we do also have a library. BE AWARE we do have two other Accommodations for rent located 500 meters away from Kokai Resort and near Kermit. For more information about the new rooms, visit the LINK EXTENDED ACCOMMODATION page.

Property Name: Kokai Resort

Address 1: Putok 5 , Poblacion

Address 2 : Tourist Road

City : General Luna - Surigao del Norte

Postal Code : 8419

Contact Name: Sandy Epitaux

Phone : 00639087046861

Email :

  • Baggage storage
  • Concierge desk
  • Photo copying service
  • Printer
  • Safe deposit boxes at front desk
  • Volley ball
  • board games
  • library
  • Petanque

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 13:00

Check-Out: 11:00

Property and Cancellation Policies :
                                                                                    Kokai Resort Terms and Conditions.
Be aware that when a booking as been made those restrictions will apply.              
For any cancellation prior 1 month from the arrival day;  the first night will be charge and the rest of the deposit of 100% will be entirely refund
( we will refund the balance regarding the daily rate and all fees are borne by the guest).
For any cancellation made  less than 1 month prior check in date  NO  REFUND of the 100 % deposit will be done.                                                                                                                                                               

Any adjustment, modification with the booking dates, will incur some charges ( 500 php if more than 1 month prior check in date /   100% of 1 night room rates if less than 1 month prior check in date /    if less than 2 weeks prior arrival full night price .                                                                                                                                                                                                                                                                                                          
We are also not responsible for any flight delay or cancellation.  
Be aware that the minimum age limit at Kokai Resort is 8 years old and 18 years  for our big mix Daku dorm, no pet are allowed inside the property.                                                                                                                                                                                                                                                                                                              
Thank for your understanding.

 Kokai Resort management.

Terms and Conditions

For our Kokai guest.

Be aware that Taxes and fees are include in the room price, expect for online transaction.

Full amount or Balance due must be paid upon arrival ( better in cash ) by the said guest at the office desk prior check in, they will be nor refund afterward for date modification
or earlier check out date.

Be aware that the minimum age for minors at Kokai resort in the private rooms is set to 8 years old and 18 years old ( with ID ) for our mix Dormitory called DAKU.

There is 2 parking's area for our guest use ( big enough only for bicycle, motorbike and Tricycle).

All guest must respect our kind local Staff, the other guest, the environment and the neighborhood.

All guest are liable not to interfere or get involve in any fight or dispute inside Kokai property, subject to be expelled from it.

Kokai resort don't take any responsibility for flight delay, cancellation, sickness or any force majeure and unfortunately for guest, it wont be any refund.

We thank you for your understanding and to take note of all the information mentioned above.

Sincerely Kokai Management.