CHECK-IN/CHECK-OUT
Check-in is possible starting from 15:00
Check-out time is 12:00
Minimum age to register - 18
Late checkout fee - 50% of hotels today's rate. Applied if the guest is willing to leave after 12:00 but not later than 14:00. 100% of hotels today's rate if the guest is willing to leave after 14:00. 
Late checkout is subject to availability, please make sure you notify the hotel at least one day prior. 

PAYMENT
Currency - Euro
Accepted credit cards - American Express, MasterCard, Visa.
Bank transfer - Must be agreed with the hotel in advance via email, not later than 5 days before the arrival.

PETS
Pets are allowed
2 Pets per room maximum
Deposit 30.00€ per pet per stay
Max Weight 30kg (If 2 pets are staying weight is combined and can not exceed 30kg)
Non-refundable fee

PARKING
Please note that our hotel does not offer on-site parking facilities. However, we have provided a link below where you can conveniently book a parking spot for your car. Parking is located just 1 minute away from the hotel. We strongly advise booking your parking in advance, as it is more cost-effective than paying on-site rates. We highly recommend securing your parking reservation prior to your arrival for added convenience and savings.

https://www.interparking-france.com/parking-antibes/fr/park/parking-palais-des-congres/?utm_source=My%2520Business&utm_campaign=Palais%2520des%2520Congr%25C3%25A8s&utm_medium=Lien

SMOKING
Throughout our entire hotel, smoking is strictly prohibited. Upon check-in, you will be required to sign an agreement indicating your understanding of a 200 euro fine in the event of any evidence of smoking found in the room or common areas such as window ledges, the lift, stairs, entrance near the reception, etc. This policy encompasses both traditional smoking methods and all electronic delivery systems, including vapes, vaporizers, vape pens, hookah pens, electronic cigarettes, e-pipes, and any variations thereof, irrespective of their names. Please be aware that our policies align with local health and safety guidelines and adhere to recommendations from the EEC regarding smoking in public places.

DAMAGE
During your stay, we kindly ask that you treat the hotel premises, equipment, and furniture with care, ensuring they are kept in good order. Please promptly notify the Guest Service Agent (GSA) of any damages or breakages in the room. As a guest, you assume financial responsibility for any damage incurred during your stay, whether caused by your actions, negligence, or that of a third party.
While a preliminary check will be conducted at check-out, a more thorough review of the room's condition and its amenities will take place before the room is occupied by another guest. You will be held responsible for any damages or breakages beyond normal wear and tear. In such instances, a detailed damage statement, along with an invoice for repair or replacement costs, will be promptly sent via email. If feasible, any costs will be deducted from the deposit immediately. Should these costs exceed the deposit or if the deposit has already been returned, reimbursement will be claimed promptly.
Please note that immediate notification of any damages, breakages, or issues with the room after check-out is expected. Your cooperation in this matter is greatly appreciated.

GUEST SAFETY POLICY
In our commitment to ensuring guest safety, our employees adhere to a strict policy of not disclosing guest identity, room number, or presence to anyone except appropriate law enforcement. This extends to the taking or delivery of messages and the indirect forwarding of phone calls. Guests are responsible for communicating their presence and room number to individuals they wish to receive calls or visits from. Your privacy and security are our top priorities, and we appreciate your cooperation in maintaining a secure and comfortable environment for all our guests.

RESERVATION POLICY
Your reservation is guaranteed until 1 day before the day of arrival. After that time if no deposit is paid, it will no longer be guaranteed and the room may be reassigned. The hotel has the right to cancel your reservation if we do not receive the Prepayment Deposit. We will send you a cancellation confirmation via email immediately after canceling your booking. Room rates are subject to change.

CANCELLATION POLICY
Please carefully read our cancellation policy. Rarely can we make any exceptions to this. Our receptionists are instructed to follow this policy and rules. So to avoid any misunderstanding we would be grateful if you could observe the following:

• If the guest cancels more than 1 day in advance, the total amount of the reservation will be refunded. 
  
• If the guest cancels less than 1 day in advance the prepayment is non-refundable. 
• If the guest arrives and decides to leave early with a non-refundable rate no refund is possible.
• In case of a “no-show”, the total price of the reservation will be charged and is non- refundable. 
• Kindly note that refunds are only applicable for reservations made directly through the hotel website. For third-party reservations, any cancellation requests must be directed to the respective booking companies. We appreciate your understanding and cooperation in adhering to our refund policy.